Two months after moving in, I got a notice of a price increase of 30 PERCENT! I did not have any…read morepromotional offers or prices when I moved in and their prices were not much different than anyone else. I called the corporate office in Santa Monica and they told me it's "market conditions ". Inflation is at 3 percent as of right now, so this is just PRICE GOUGING because they think they can get away with it! Moving my stuff out as soon as possible!

My husband and I just rented a 10x10 unit on 2/2/25 at the Tower location in Aurora Colorado. Just…read morewanted to post that Craig and Shan were extremely helpful thru the process. Very friendly and courteous. This is our first time renting a storage unit and we feel comfortable with how the unit is set up. We are glad that we chose this location. Thanks guys !!

They raise the rent every couple of months - NO people on site, YET they claim "Due to increasing…read morecosts associated with providing you the best possible self-storage experience, we find it necessary to increase your rate at this time." Half the time, the person on the phone is a total waste of effort. They never even attached a map when unit rented, and calling them didn't provide an answer.

I have had my storage unit at this place since January 2023 and our rent started at $59 per month…read morefor a 10x20' unit. While the facility is clean on the outside, they have a TON of mice, which I believe is normal for a storage, so every time we go out there, we leave our offerings (stack of DECON wafers) for them, and the next time we go out, the pile is gone. So after a year, we now have left over wafers, so I don't think there are any more mice. As far as the company, I Calculated that they have raised the rent every 7 months by approximately $40 each time. Just yesterday, they sent me another email where they are going to raise it another $37, going from $249 to $286. They claim that it's "Due to increasing costs associated with providing you the best possible self-storage experience, we find it necessary to increase your rate at this time.". Well this is more than 15% increase for cost of living for each year, while the average cost of living is approximately 2-4% per year in America. In my opinion, these people are GREEDY and don't care whatsoever about their customers, as long as they can keep raising their rent 1.5 times per year.

Whoever wrote the 2 star review is probably the most toxic person to exist. nothing but massive…read morerespect and appreciation for Mr.K and his team, they moved quickly and had solutions for us when we needed them. They offer a clean facility with great access and in a great location. Mr. K's team went above and beyond the expectations we had and for that we are grateful. You guys rock! thank you for keeping my stuff secured while in Denver. -Jeremy

I don't think I've ever been more appalled by a business until I worked with Ibox self storage…read moreMurphy Creek. They raised the rates from $68 to $98 without warning. I understand inflation and prices increasing due to cost of living, etc. But, it's the way they went about their communication and a $30 increase seems a bit steep. When I called to find out why prices jumped overnight, the owner Tom, was screaming unprofessionally in the background of the call "I raised the prices because I felt like it!!!". The woman, Brenda, promised to email me a copy of my contract and still has never sent it. I'm still waiting... months later. They are an absolute mess. Their follow up is horrendous, customer service is severely below average, and their snarky attitude doesn't belong in the world of business.

This is a well managed, customer friendly, and very well kept storeage company. I have used them…read moreoff and on for years and have had great experiences with their staff to include their current manager Chris. Highly recommend this Storquest!

I looked all around E Denver for an affordable, secure, clean storage facility and this facility…read morematched perfectly. Management is refreshingly professional, thorough and competent and unlike the "sign here" businesses' - all direct and peripheral issues were addressed with complete satisfaction.

Easy online booking and great rate with lock. Only had 1 issue once I got there but i was told what…read moreto do by the customer service agent to get my lock. I had left a message for the property manager to figure it out how to get my lock and paperwork but I didn't know she had left to take care of other business at another location. She did call back to confirm if everything was OK and I let her know that it was all good. Thanks for calling me back.

do not store here unless you want to get wrongfuly evicted and have your money stolen frim you by…read morefacility manager. the public storage on gunclub road literlly evicted me cause i had been moving all day long and axcidentky fell asleep inside my truck for an hour! then evicted me without refunding me for my payment

So easy to do business with these folks. Clean, secure, well lit. Thanks again Debbi!read more

We appreciate the service and the cleanliness of the property. Debbi and Elliot have been super…read morehelpful.

Great location, great staff, and a very clean facility. Very happy to be a customer here!read more

From the owner: At In Self Storage, we put customers first with our No Nickel-and-Diming Pledge. That means no…read morehidden costs, no fine print — just straightforward pricing, clean and secure units, and easy access. With flexible sizes and 24/7 security, we make storage easy, affordable, and fair. See the difference for yourself — visit our website and discover storage made simple.