Andrea provided exceptional customer service today. I opened two storage units for a work project,…read moreand she was incredibly friendly, kind, and informative throughout the entire process. My boss had originally set everything up, but since I was also listed on the account, Andrea was able to quickly provide the access codes he had forgotten to send me. Before I could even get ahold of him, she had already found the information I needed and had me on my way. Later, I couldn't figure out how to properly secure one of the units, so I called the office. Andrea promptly came out to the unit and happily showed me what to do. She was patient, professional, and genuinely eager to help, never making me feel like I was inconveniencing her. I truly appreciate her kindness, positive attitude, and outstanding customer service. She made the entire experience easy and stress-free. Thank you, Andrea!

Good place, awesome customer service. Jeanette was very kind and helpful thru the process.read more

This is a great storage facility. It is very clean. The staff is very helpful and I have not had…read moreany problems here.

**********THE MANAGER IS A THIEF AND STOLE MY STUFF AFTER CHECKING OUT WHAT WAS IN MY…read moreUNIT!************* I bought a unit at auction. The manager, Megan, came by as I was clearing out the unit and stopped to talk to me. Megan pretended she was not the manager as she was watching watch I was pulling out of the unit which was thousands of dollars worth of tools. I told her I was going to need some more time, just a few hours, to clear everything out of unit. She said I would have to talk to the manager in the morning. When I arrived the next morning, the guy working there was not manager and told me Megan was the manager and she ordered me to be locked out and also said she had called someone to pick everything up. I was suppose to have 72 hours to clear everything out. I signed the papers with them 68 hours ago.

The lockers are great, but the service is incredible! I…read morecalled and hung up to check something else, and Debbie at Attic Self Storage called me back! Debbie and I worked out details regarding payments and timing, and I noticed what a delight it is to speak with a pleasant human in today's world of automation.

I have been associated with 70th Ave Self Storage for 6 year and think they are GREAT! A very…read moreprofessionally run operation. Manager on site, extra security, constant upgrading of the property. I highly recommend this business! Julia

This group is the absolute worst! They post on facebook marketplace for 199.00 then 2 months later…read morethey up the price to 299.00 they don't tell you that's a "special rate" then try whatever to keep you there... after finalizing the rental keep charging your card.. after countless calls, saying they will refund it I finally got 1/4 of the overcharge refunded, RENTER BEWARE!!! Do not use this company!!!!!!!

Great service! They showed up on time, and knocked my move out! I would highly recommend them…read more Move was difficult, basement of a large house. My entry is very narrow, which caused an issue. They did bring a few things down, then had to bring back up & come through the interior stairs. They still got the job done fast, and very reasonably priced.

Read the letter of rejection for insurance for the FIVE THOUSAND dollars of furniture that these…read morepeople WRECKED when the truck crashed outside of Casper and went down an embankment. I sat in Irvine California for THREE WEEKS while these scoundrels refused to answer my panicked phone calls. For the next three months, they received FULL compensation for the truck, the towing fees, everything. They PURPOSELY didn't lift a FINGER to help me get at least the THREE THOUSAND that was on the binding contract. And THIS is why. READ. Their driver wasn't even INSURED by the company! This is CRIMINAL behavior and these are CRIMINALS

I have been renting here for a couple years, and it used to be amazing! So amazing that I've told…read moreover a dozen of my colleagues in the trades about it and they started renting there. Unfortunately there is a new woman running the place and she is terrible. The quality of the grounds has been declining since she took over. Large garbage items sit outside of units for days or weeks. The alleys don't get plowed every time it snows , and they stopped putting down salt (both things they did when the other gentleman managed the place), so it gets icy . I have to put my own salt down in front of my unit so I don't slip on ice when I'm trying to get heavy tools and materials before work. The biggest issue is security. One of the gates has been broken and left wide open at all times, for anyone walking down the street to see and come in at any hour. When I asked about this I got rude emails back. When I asked to speak to someone higher up than her, she refused to give me anyone's info.... Who do you talk to about a problem when the problem is the manager? When I mentioned to her that the quality of the facility was declining, she got petty and went back though records to "call me out" on things she perceives as issues. I was told there is a service call in, but the gate is left swung wide open at night, and has been for days, how long does it really take to get a locksmith out???? They make no effort to secure the facility when they are closed. As soon as I have time in my schedule I will be moving to a more secure facility, with friendlier staff. If this is how much this place has declined in just a few months, I don't want to sit around and see how bad it will really get. The owners should really think about finding someone better to manage this facility, especially at the prices they charge.

This place is fantastic so far!! We rented one of the retail locations up front and a storage unit…read moreand they are super clean and well maintained. The grounds are covered with cameras everywhere so we feel our possessions are secured and looked after. Easy access to the highway and shops just up the street for lunch. We're very happy with our choice.

This place is great! I loved the old management their but I do have to give it to Smart Cube…read moreManagement. Smart Cube management so far has been a very smooth transition. Each and every employee is very friendly and efficient. Chris has been exceptional to work with. Prices here are far better than the surrounding storage facilities (especially now under new management). Units stay pretty cool or warm because of the way these units are put together compared to all other storage facilities we looked at. Renting a Uhaul on site was an added bonus and again Chris was very friendly and again efficient renting that out to me.

The move in was easy. The move out? Not so much. After stopping in twice and telling someone on the…read morephone about my move out date, I was still called and asked why there wasn't a lock on my unit. My boyfriend with another unit had the same issue. We have both been charged another month now. When contacting the office for help we were told to "call back when some guy's name is here". Called customer service and had to submit a request for a refund even though the rep said it was clearly noted on the account what the move out dates were. Very disappointed!!

Worst storage unit I've ever had! We got it for the original price of $99 dollars a month and after…read morejust 2 months of having it they raised the price up 40% to $139 dollars a month. This is not okay! And you guys wonder why you don't have return customers. Don't rent this place, also staff is not nice at all.

Place is a scam called multiple times before purchasing unit and they confirmed price before I…read moremoved my stuff in the for the $50 special I mpbe my stuff in the chatge me $100 I call and ask why their charging me. She says it was a new girl that entered the info and I then I asked why she couldn't just apply the discount. I come in the front desk lady calls her and asks her why she can't just switch my account , she says she just doesn't want to now im out $130 and my time. ( The manager Andrea Munoz) Needs to be fired