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    Home Phone

    4.0 (1 review)
    ModerateMobile Phones

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    11 years ago

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    Fix My PC Store - PC vs Mac

    Fix My PC Store

    2.4(34 reviews)
    1.7 mi

    I took my desktop PC to them because it had stopped loading. They told me I needed a new case. I…read moreasked if they could move everything over to the new case so that I would have the same functionality with the new PC as the old PC. They assured me that they would. I paid a $60 fee up front that they said would apply to the invoice if I had the computer repaired. I picked up the new PC, took it home, plugged everything in, and it worked fine. Except. The next day, I noticed I had no sound. I figured it was a small adjustment of some kind and had no time to take the PC in again. About 3 weeks or a month later, I finally got tired enough of no sound to take it in to FixMyPC for repair. They called me back in a couple of hours and said the sound was working fine. When I picked the PC up, they told me my problem was because I had no speakers! I asked "isn't the speaker in the case, like my old one?" They said no, that new cases don't have speakers in them like my old one. I argued with them that they didn't sell me what they promised. The clerk said he would take it up with the boss and see if they would agree to refund me the $60. I went home, ordered speakers, installed them when they came in a day later, no problem. I waited two more days; no credit on my cc. I went in to the store and explained to the clerk the situation. He said he'd check it out and have someone call me. Got a call later that afternoon. NO REFUND. I told them it was their fault. He still refused to credit me the $60. I contacted AMEX to dispute the charge. AMEX is handling it now. I believe they had a change in management at the store, since the guy who refused to refund the charge is new - as is the clerk.

    I brought my PC in and paid $60 for diagnosis. I told Ben the I know I needed a new battery but…read morethat was not why my computer was running painfully slow. After a week and a half in the shop, he could not find what was wrong. When I asked for my $60 back since he could not diagnose the problem, he refused. If he could not render the service I paid for, I should be reimbursed for the $60. Can you help? James (Jim) K.

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    Fix My PC Store - Bought this to blow out the crap I have inside my pc.

    Bought this to blow out the crap I have inside my pc.

    Fix My PC Store - Store Front

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    FMPS Tundra

    Home Phone - mobilephones - Updated May 2026

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