The first thing I saw when I logged onto my Verizon account was that I had a $600 rebate for a new…read moreiPhone. I went to upgrade my phone expecting the salesman to tell me same thing. I told him I wanted an upgrade and asked if I had any discounts. He disappeared for 10 minutes, came back and told me my only option was to pay full price for the phone over 36 months. I asked him if he was sure about that, I asked specifically if I had any rebates. He said he was sure and I walked out. I went to the store on BBB and Lyons the following morning, they mentioned my rebate right away and set me up with my new phone which was $600 over 36 months. Read the reviews. The Congress Verizon store is awful. I felt like I was being sold a used car. Stay away. This store is a joke. Update after owner response. Don't tell me your store has standards. I was almost blatantly ripped off by your sales person who led me to believe I didn't have a rebate. HE WALKED INTO THE BACK OF THE STORE FOR 10 MINUTES AND LIED TO ME. He gave me a quote with basic information on it. I felt like I was buying a used car. Ive been a customer of Verizon for 25 years. I've upgraded at various Verizon stores and this is the first time I've seen anything like this. Are you serious with your response? You'll look into this? You are either completely incompetent as a business owner or you don't care because tactics like this net your store extra money. I want to know how many Verizon customers this store has completely ripped off.

I am updating my prior four star review from seven years ago to a solid five stars…read more I had an appointment this morning for a new device setup and they took me fifteen minutes early! Adelese quickly checked me in and I only waited about five minutes. Andre came to assist me, and he put my screen protector on for me. I am just not good with these things. He processed my payment for my car charger, screen protector & a few other things I needed. He was awesome. Very helpful & more importantly, very nice to work with. Adelese was amazing as well. She transferred my contacts, pictures, etc & she answered all of my questions. By the time I left the store I felt like I made a new friend. Adelese was very good at explaining some of the phones features to me & she was knowledgeable about my new phone which was a huge relief to me. I am technically challenged so I can use all the help I can get. The store is clean, most of the employees were wearing a mask and they all worked together as a team. I am very impressed with the excellent customer service I received this morning. I went from using an ancient S7 to the new S22 & I love it. I have been putting off my upgrade for a few years because my S7 was and still is working beautifully. A little slow but I loved that phone. This is a corporate store so you will be in good hands. Appointments are not mandatory anymore but I highly recommend making one. It's just easier, in my opinion anyway. I noticed the reviews aren't very good but I have only had positive experiences here. Thank you Andre and Adelese for all of your help.

do not go to this company! they will lie and scam u into fake promotions! ended up with a $200 fone…read morebil they took my iphone n never gv me ne credit for my fone after i was suppose to trade a fone for free! liars

From the owner: Visit the T-Mobile store in Boynton Beach and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 801 N Congress Ave Ste 321A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Professionals. They know their stuff. Quick turnaround on repairs has been my experience. They…read moregreat commutators also.

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Felt physically threatened by the guy who said it was " his" store. He didn't even give me a min…read moreto describe what my phone issue was. He kicked me out of his store. I was completely dumbfounded! He just didn't want to hear about an issue he was incapable of fixing instead he tried to sell me another phone. When I tried to tell him he was incorrect about the issue snd why, he completely kicked me out cursing at me. I didn't know what to do first, call corporate or the cops. He video taped me leaving trying to intimidate me. Got a ticket number when I got home. He will be investigated. Now considering calling the police. scary experience!!

From the owner: Switch today & enjoy America's largest 5G network.read more

We switch from Xfinity to T-Mobile for our WiFi. So far the streaming has been great and saved us…read morea lot of money!!!

Sometimes app does not do autopay and I have a difficult time signing in. They are my phone service…read moreand it's frustrating.

The service is amazing. They are very fast and trustworthy. They take their time understanding your…read moreissue and solving

Worst store in boyton beach, they don't even know what phones they sell and treat you like you are…read morethe one that doesn't know. Awful 100% not recommended

Super service...fixed the phone in short order!…read more They teplaced the phone ear speaker so my 97 year old father can keep the phone hw is used to...thank you!

I called this place a long time ago, and I was impressed as to how helpful the person was. When I…read morewas back in town, I brought an old iPad with a broken screen. I should have brought the iPad here when there was just a slight amount of damage to the screen, because now it was beyond repair. The person was very honest in saying that he could replace the screen, but since the screen would be unable to lay flat onto the iPad it would just crack again. He had numerous refurbished iPads for sale at a reasonable price. I would highly recommend this place. He could have easily just changed the screen, but instead he was honest in letting us know that it would just crack again. I highly commend his honesty.

Great staff! Great service! They were able to help me out while the Congress Verizon store was…read moretrying to rip me off. Chris was a great help. Thankyou.

Stay away. Went in to switch lines. They said it was going to be $45/line and I have 3 lines. Got…read moremy first bill and it was $617. They will just add protection products and fees that was never discussed. Even brought over my own phones. Had to go to the store 10 times to try and get the bill fixed. Fraud at its highest for cell phones. Customer service was terrible. I would stay for away

This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

Sam came thru in a pinch, and at a better price than the competition! I recently needed to get my…read morewife's screen replaced on a 14 pro max to complete a trade in, and I called at least a dozen providers. I was getting nowhere on a reasonable price, as most were quoting 285-300. I finally gave up and had set an appt with iTech, as they didn't have the screen in stock I was forced to wait a week, and they told me very specifically they would have it Wednesday so I had arranged for my wife to be there Thursday morning. When calling that morning to confirm, I was then told maybe they'd have it later that day, and they wanted me to wait longer. The problem was that I had already started porting all my numbers and upgrading phones over to T mobile, and I had some time set aside later in the day on Thursday to complete everything, but I needed my wife's phone to not have a cracked front screen. So I call Sam at A1 Mobile Solutions, and he tells me he has it in stock, and my wife can be there in 30mins. Perfect! As she was already up that way, which is why I had scheduled everything the way I had. I assumed this would still cause a delay in our schedule, but Sam got the job done much faster than I was quoted everywhere else (1-2 hrs) and only took him 15-20 minutes, and for a bit less $ than everyone else too! My wife and him also hit it off having a conversation about homeschooling, as he was just recently starting to consider it, and we all felt like this was serendipity. Half the reason I'm writing this review is for personal reference, so if I ever need a screen repaired again I'll be able to easily find Sam through my review history. Anyway he's a great guy and great at what he does and I recommend him

I came here yesterday and they weren't even open but I explained to the manager my urgent situation…read moreand he was willing to help me so my IPhone 6 was able to be fixed on a Sunday in only 20 minutes! Extremely satisfied with the best price around! Thank you so much!