I went to this Metro store yesterday (Sunday, November 2) to activate my new phone line, and the…read moreexperience was terrible. The guy who attended us was rude from the start -- no greeting, no kindness, and it was obvious he didn't want to help. He even made a face when I approached his station, like he didn't want to do his job. His attitude completely ruined our visit. What makes it worse is that this wasn't the first bad experience with him -- my parents also had issues at this same store, where one of their phones ended up completely locked because of the same guy. Clearly, this location has a serious customer service problem. We left and went to another MetroPCS store at 10045 Belvedere Rd Ste 1, Royal Palm Beach, FL 33411, and the experience there was the complete opposite -- the staff was super friendly, helpful, and made sure everything was done correctly. I will never go back to this location and will tell everyone I know to avoid it. The tiny, rude guy working on Sunday at 3:00 pm (alongside a woman) should not be representing the brand.

Recently went to this store and Meshell Suarez assisted me with changing my phone out. Meshell was…read moreProfessional, Courteous, Patient, and helpful. Thank you Meshell

Eric G. gave me awesome service two days in a row and went above and beyond in a few ways. First…read moretime I went there was to get fix an issue I was having with my new iPhone only working on wireless for phone calls and other data. He fixed that with a simple SIM card adjustment. Then the second day I went in there with some other tech issues which he also fixed but he also lowered my bill from $160 to $83. I pay for my mom's line as well as mine so this was a huge help. That guy should get a bonus or raise or something. Great service.

Quick and honesty response. Called in and they walked me through a fix on our systems. They never…read morecame to the office or charged us for the time on the phone.

My technician Dave was an experienced man who knew a lot about how dryers work. My dryer wasn't…read moredrying laundry and he found nothing wrong with my dryer... the rooftop vent was blocked and needed cleaning. He was honest and thorough and made me comfortable with the whole process. I was merely charged the minimum service charge for his time. I would definitely use this company again!

This is the company you want to call when you purchase a…read moredryer etc from Brandsmart. This company is not only professional, on top of things and they are very friendly. A three week ordeal with Brandsmart warranty Technician would never call or show up leaving me to keep making appointments. I was so lucky a Rep mentioned I could change company and I did asap.. within days my dryer was fixed by a perfect gentleman who not only works hard but clean and just a good guy, Dave best of luck to you and Company and thank you so much for your professionalism and I hope people see this before they have to deal with Brandsmart extended warranty and if they do I sure hope they call you.

Have you ever felt good about hiring someone and then it turned out to be an expensive mistake? For…read moreme that was Mr. Electric of West Palm. They botched things by taking short cuts to finish sooner and required additional (and expensive) parts. I finally realized what was happening: they are much more concerned with corporate profitability than customer satisfaction. You have fair warning---caveat emptor!

Mr Electric is my go to company. Michael and Brendon have experience like no others! They are top…read morenotch and there is nothing they cannot fix. Jesus and Angel are hard working and provide the cleanest work I have ever seen. I am so pleased with how they work and the price was right! Don't waste your time and get other estimates these guys are all stars.

Went in with key fob we coups t open They opened it and replaced the battery in less than 4…read moreminutes! Amazing service!

I went to this service center for a screen replacement. While the screen itself was repaired, the…read moretechnician ruined my front-facing camera lens during the process. The lens now has noticeable white residue/scratches, causing terrible flare and severely degrading photo quality. When I showed them the issue and even compared it with my older iPhone 14 Pro, they brushed it off, claiming it was a "different model" and making ridiculous excuses about the blue anti-reflective coating. Because of their refusal to take responsibility, I am attaching side-by-side photos comparing my device directly with an identical iPhone 17 Pro model to clearly show the damage. They damaged my device during repair and refused to make it right. Unprofessional service--I strongly advise avoiding this place.

Perfect in every way. I am talking about Steve, the owner, and the service he provides…read more What an absolute delight to have such a capable and truly caring provider. His work is top notch and he goes the extra mile to make sure everything is perfect. He treated my home with such respect it was incredible. I didn't have to ask for booties and would not have even though I don't wear shoes inside, but was so impressed that he wore them. Anyway, he is a godsend and you would be very lucky to have him as your vendor. I am.

We were overwhelmingly pleased by the level and value of the service Steven provided…read more Punctual, thorough, explained everything in great detail. Steven is the kind of local business owner we should all be supporting. Just a super nice respectful guy. Actually reminded me of the cliched techs we only see on TV, uniformed, immaculate, always smiling. Steven is that guy. So glad we met him. If your home or business is in need of any vent servicing, do yourself a favor and schedule with his company.

Amazing experience here today. 6 stars! La Toya explained…read moreeverything to us yesterday and today we came w two carfuls. This place is clean as can be - has wide hallways - free carts - excellent security - fair pricing / no contracts - u go month to month. Yesterday La Toya showed us exactly which bins we could have and she was patient, kind, and communicated everything perfectly. You can access your bin with the key they give you and get into the bldg with a code. There is a vestibule out front so if it's raining you're safe. We are paying a pro rated amount for the rest of June and 139 a month thereafter - we went w autopay to our credit card - they do give a 5 day grace period as well. A-1 business - no bull / honest people.

Unreliable. Called ahead yesterday. They said come by 3pm (Sunday). Arrived at 2:45pm with a full…read moretruck, only to be told they had already shut down their computers and would not be able to start a new rental until tomorrow.