Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I have dealt with the staff here for over 10 years. I have two rental parking spaces and have had…read moremultiple storage units. It's a little more than other places in town but totally worth it for the fact that it's secure for 1. And 2 any time I have ever had any issue with anything they fix it right now! They are great

Sharon was friendly and professional. I chose this facility because I had previously used this…read morecompany years ago in Oakland Park, and I'm glad I returned. My first impression was very positive--the space was clean, well-maintained, and welcoming. I look forward to getting my home organized and not have to lose my cherished possessions.

Very good customer service from Alexus! she was…read moreknowledgeable, kind, patient and answered all my question.

I am extremely disappointed with the customer service and overall experience with this storage…read morefacility. The communication has been terrible, and I feel like customers are given incorrect information. When you later find out the correct details and try to get help resolving the issue, no one wants to take responsibility. Because of the misinformation I received, I lost over $300. Instead of trying to assist or make things right, the situation was handled poorly -- even by the District Manager, who I felt was rude and unhelpful. On top of that, I continue to see unnecessary fees being added to my account, and trying to reach customer service by phone is nearly impossible. This has been a very frustrating experience, and I would not recommend this company based on the lack of communication, accountability, and customer support. -- Latoya W.

Hands down the worst customer service staff I have ever had to deal with. Rude, threatening,…read moreunprofessional using profanity and yelling to handle situations. I do not recommend using this facility either as there are roaches, foul smells, horrible security, and all of their dollys for moving are hands down the worst I have ever used.

very helpful and nice and also knowledgeable of what I need I will always recommend this store…read moreJessica is so so sweet

This location will never pick up the phone, the units all have bugs, the property manger wont…read moreresolve any issues you may have ,she also wont talk to you

"Stopped by with my roommate and the value store lady--super friendly and efficient! They didn't…read morehave coffee, but they got us in and out in no time, which we really appreciated. Great spot for quick service and a warm vibe! On closing I learned that you should get the app we got there late and learned that without closing on the app there's a $20 fee for having the staff close it out in the morning. They waived this fee for us since we were new"

Customer service. They need to explain when things go wrong, why they can't get fixed.read more

Been with this business for a few years. Maria who I always interact with is excellent and does…read morekeep an eye on everything. She is also very personable and friendly. The unit I had was indoors (10x15) with A/C and never had an issue. The place is spotless inside. This is my last month with them. It's the price. 350.00 a month and it had shot up I think from 270.00 which is a huge increase. if you are an LLC that can recoup the storage as a business expense than I highly recommend them. My sideline is a hobby and I have been told I cannot deduct the cost. So I am out.

Fell for the old bait-and-switch. I was quoted $29, but paid $75 by the time I left. I was also…read moretold it would be $35 a month, but that became $55. Complete con artists. Unfortunately, I was stuck and had to use them temporarily. Now I'm desperately looking for another place that won't con me as badly as these guys did. Don't believe anything you see online or any quote they give you. Be prepared to haggle when you get there, because what they tell you beforehand is not what you'll actually pay.

This is the 2nd time renting a van and everything was perfect. The staff is extremely helpful and…read moreknowledgeable. I will continue to use them and recommend to everyone in the area.

Jackie and her staff have been so helpful with my storage units. From helping me when my arm was…read morebroken, to assisting with closing my units. Though I still have units with them, I know I can count on them ti help however they can. Thank you!!

Horrible customer service. No one answers the phone. "NO…read moreONE," approaches with a smile. "NO ONE," approaches period. Lazy employees who could care less about the customer. I give a "F"for Margate Uhaul.

I have rented a U-Haul truck at this location before and just as last time, this time we had…read moreabsolutely no problems. Scrap that, we did have a little bit of a discrepancy with the gas they marked the truck having versus the amount of gas the truck actually did have. But you cannot get something like that past my husband and he was able to get it fix it right away. We are not moving or anything we just wanted a truck to pick up some doors I order at Home Depot and other building materials that would have been too bulky for just a pick up, and Home Depot's truck rental is by the hour and there was absolutely no way we would've been able to get everything we needed in that little bit of time, so this worked out great. We actually kept the truck until the next day and bought some more stuff we needed in the morning. And a grand total was under $50. They have a lot of trucks. Chances are you will find what do you need available, and they also have a storage facility on the premises which I was told to tell everyone I know that the first month is free LOL The lady who helped us the day of the rental was very helpful, very informative,and very nice. It was a painless process. I am definitely using this U-Haul rental again

I have been renting one of their units for about a year, recently someone stole from me I called…read morethem told them I was robbed and that I had a pretty good idea who it was. I needed to check the cameras, I called on a Monday the lady said the manager was not there and I was going to get a phone call next day nothing. I called them again, same lady said oh yeah we will call you back nothing two weeks have passed I left a messages nothing, I went there on business hours about 2pm they had a sign saying they'll be back at 3, I went back nothing. No ones is helping me and my tools are lost.

In my opinion This cube smart is one of the worst storage places I've dealt with in many years…read more In my opinion They spend as little as possible on the appearance unless absolutely necessary. They have damaged gates and I was a tenant for the last few years and they don't care one bit about their tenants More importantly they take no active concern for the security of your belongings. A few cameras that don't help much. The month of February 2019 they allowed theft and attempted theft of trailers and theft of lawn equipment and theft of Boats in all 3 of their lots on the same street every weekend with out notifying tenants that there is a problem and to take extra precautions. I have seen documented police reports from at least 9 of these thefts some going back a year or more. They also because of lack of concern in my opinion , allow for vandalism of your belongings on their property. They nonchalantly ask or not at all if you want to take out the insurance that they offer to protect your belongings however when you have an issue their insurance company denies paying your claim even when the crime is on camera and multiple times this has happened and I have seen written proof of that denial of responsibility. In my opinion I would think twice before renting at this poorly owned and managed cube smart. one star only because I was not able to post review unless I clicked a star otherwise none at all.

This place was terrible it's rat infested dead mice in my unit and feces beyond, to top it off…read moreinsurance does not cover for damages like my couch and mattress. Would not recommend this place to no one.

This place is managed poorly. I sent in my monthly payment through my bank way in advance of the…read moredue date. CubeSmart claim they did not receive the payment even though my bank confirmed that the payment was delivered via USPS. I spoke with the manager Jackie who was belligerent and would not even listen to what I was saying. The worst part was that they slapped a late fee of $29.99 on me claiming the payment was not received on time. I personally believe they destroyed the payment voucher so that they can collect the late fee that's how they exploit us consumers and make money. I cant wait to get my stuff out of there. I will put my stuff on the street before I renew with this company and I would NEVER recommend them to no one. I addition I had 2 rate increases within a 6 month period. Worst mistake I have made so far this year!!