Sharon was friendly and professional. I chose this facility because I had previously used this…read morecompany years ago in Oakland Park, and I'm glad I returned. My first impression was very positive--the space was clean, well-maintained, and welcoming. I look forward to getting my home organized and not have to lose my cherished possessions.

Very good customer service from Alexus! she was…read moreknowledgeable, kind, patient and answered all my question.

I am extremely disappointed with the customer service and overall experience with this storage…read morefacility. The communication has been terrible, and I feel like customers are given incorrect information. When you later find out the correct details and try to get help resolving the issue, no one wants to take responsibility. Because of the misinformation I received, I lost over $300. Instead of trying to assist or make things right, the situation was handled poorly -- even by the District Manager, who I felt was rude and unhelpful. On top of that, I continue to see unnecessary fees being added to my account, and trying to reach customer service by phone is nearly impossible. This has been a very frustrating experience, and I would not recommend this company based on the lack of communication, accountability, and customer support. -- Latoya W.

Hands down the worst customer service staff I have ever had to deal with. Rude, threatening,…read moreunprofessional using profanity and yelling to handle situations. I do not recommend using this facility either as there are roaches, foul smells, horrible security, and all of their dollys for moving are hands down the worst I have ever used.

there were a few hiccups with the reservation, however between Mike and Luis they were able to…read moresort things out and we were able to move our belongings into the storage unit. I hope they continue to serve good customer service. In the beginning. It was a little bit rough, but I'm very pleased with results.

This location will never pick up the phone, the units all have bugs, the property manger wont…read moreresolve any issues you may have ,she also wont talk to you

"Stopped by with my roommate and the value store lady--super friendly and efficient! They didn't…read morehave coffee, but they got us in and out in no time, which we really appreciated. Great spot for quick service and a warm vibe! On closing I learned that you should get the app we got there late and learned that without closing on the app there's a $20 fee for having the staff close it out in the morning. They waived this fee for us since we were new"

Customer service. They need to explain when things go wrong, why they can't get fixed.read more

Great customer service and beautiful, clean office and grounds. Very reasonable compared to every…read moreother storage facility in the area half the price.

Been with this business for a few years. Maria who I always interact with is excellent and does…read morekeep an eye on everything. She is also very personable and friendly. The unit I had was indoors (10x15) with A/C and never had an issue. The place is spotless inside. This is my last month with them. It's the price. 350.00 a month and it had shot up I think from 270.00 which is a huge increase. if you are an LLC that can recoup the storage as a business expense than I highly recommend them. My sideline is a hobby and I have been told I cannot deduct the cost. So I am out.

This is the 2nd time renting a van and everything was perfect. The staff is extremely helpful and…read moreknowledgeable. I will continue to use them and recommend to everyone in the area.

Jackie and her staff have been so helpful with my storage units. From helping me when my arm was…read morebroken, to assisting with closing my units. Though I still have units with them, I know I can count on them ti help however they can. Thank you!!

Horrible customer service. No one answers the phone. "NO…read moreONE," approaches with a smile. "NO ONE," approaches period. Lazy employees who could care less about the customer. I give a "F"for Margate Uhaul.

I have rented a U-Haul truck at this location before and just as last time, this time we had…read moreabsolutely no problems. Scrap that, we did have a little bit of a discrepancy with the gas they marked the truck having versus the amount of gas the truck actually did have. But you cannot get something like that past my husband and he was able to get it fix it right away. We are not moving or anything we just wanted a truck to pick up some doors I order at Home Depot and other building materials that would have been too bulky for just a pick up, and Home Depot's truck rental is by the hour and there was absolutely no way we would've been able to get everything we needed in that little bit of time, so this worked out great. We actually kept the truck until the next day and bought some more stuff we needed in the morning. And a grand total was under $50. They have a lot of trucks. Chances are you will find what do you need available, and they also have a storage facility on the premises which I was told to tell everyone I know that the first month is free LOL The lady who helped us the day of the rental was very helpful, very informative,and very nice. It was a painless process. I am definitely using this U-Haul rental again

This place was terrible it's rat infested dead mice in my unit and feces beyond, to top it off…read moreinsurance does not cover for damages like my couch and mattress. Would not recommend this place to no one.

This place is managed poorly. I sent in my monthly payment through my bank way in advance of the…read moredue date. CubeSmart claim they did not receive the payment even though my bank confirmed that the payment was delivered via USPS. I spoke with the manager Jackie who was belligerent and would not even listen to what I was saying. The worst part was that they slapped a late fee of $29.99 on me claiming the payment was not received on time. I personally believe they destroyed the payment voucher so that they can collect the late fee that's how they exploit us consumers and make money. I cant wait to get my stuff out of there. I will put my stuff on the street before I renew with this company and I would NEVER recommend them to no one. I addition I had 2 rate increases within a 6 month period. Worst mistake I have made so far this year!!