Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Fast response! This family owned business is who you should call if God forbid if you have a rat…read more Not only did they help get rid of it but they also helped seal up areas that caused the problem. They've been back since to help us get rid of ants. They are quick, professional and reasonably priced (although I would pay any amount to have gotten the rat out of my house!)

Cesar was very responsive, my first reply was from him and not an AI bot. He was personable, on…read moresite quickly, and was very professional and knowledgeable. Highly recommend and would hire again!

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

Keiver and his partner did a very good job on finding and sealing holes that squirrels had made in…read moreour roof and attic. Very professional and explained all findings and actions they took. Very happy with their service.

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

2 things, omega will pay you to sign a contract to not make a bad review and they also thrive off…read morethe psychology of a home owner's fear. They over state the potential damage and consequences of your issue in order to give you a price that other pest control companies can do for 1/3 the cost. Now as long as their work is okay then at least you got something in return for the $$$ you paid, but that is not the case. I fell for the fear bait and the service I got was not at all worth the price. They constantly missed sealing spots that the sales person said and after I asked multiple times did a half effort to seal it which resulted in absolutely 0 rodents or animals removed or captured. Then randomly my biweekly check ups just stopped happening and they ghosted me. When I confronted management after a few months of no response they offered to pay for me to keep my mouth shut and offered a contract for me to sign that I wouldn't make a bad review or tell anyone. Of course I did not sign and called my bank for a refund. Please be aware that they don't have worse reviews because they'll pay and give you a binding contract to keep your mouth shut. Slimey company

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick

I am really happy with the service I got from Bug Head. I was able to schedule everything via text…read moreand got an appointment super quick. They were also the most affordable for what we needed done. The exterminator was friendly and explained everything he was going to do. It was a fast job.

I'm giving 2 stars just because Ryan was nice and I'm hoping he just made a mistake. However, he…read moregave me a quote to remove rats and mice from my home since that is what I thought I was seeing evidence of and it turned out I did not have any of either. The droppings were from water bugs instead. I would have paid them over $1k to NOT fix my issue. Very disappointed. -I did learn more about critter poop than I wanted to though.

Excellent service! I had an issue with squirrels in my attic. I scheduled an appointment and…read moretheir technician, Ethan, was prompt, professional, and extremely thorough. He explained the process and completed the service as committed. I am very pleased with the workmanship and attention to detail this company offers.

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

Don did a great job in explaining to me the process his company uses for the services for my home…read more He was friendly and professional.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

Jason was awesome, he showed up on time after confirming he was in route. He was professional and…read morethorough and charged a fair price.