Ms. To is great doctor. She was kind, friendly, took time to explain me in detail all my results…read moreand very patient with everything. I highly recommend this optometry.

Everyone is extremely helpful and knowledgeable. My…read moreprescription glasses always spot on! Easily a "SIX" star experience!!!!

Had a great experience here. Dr. Park was extremely thorough in determining the right prescription…read morefor my eyes. My previous prescription needed updating, and she took the time to carefully refine it. The difference has been noticeable - I can even see my phone more clearly now without needing reading glasses as much. Really appreciate the attention to detail and care. I would definitely recommend coming here.

Went in this morning to look at possibly replacing my prescription glasses. I was told it's a…read moreprivate viewing and I would need to fill out a form. Upon looking at the form, I noticed they require all of my personal information and insurance information. I've never experienced such service at an optical place before. I explained again that I just wanted to browse, but I received some ridiculous response why I must provide my information. I'll never come back here! And I will definitely share my experience with others!

I don't usually write a lot of reviews but I've had such consistently great experiences with Dr…read more Kim that I felt like I had to share. When I first came into the office, I was honestly a mess dealing with double vision, blurry vision and just not being able to see properly at all. I had already seen other doctors who never really got to the bottom of it which was frustrating and a little discouraging. But Dr. Kim was completely different. She really takes her time. I never once felt rushed during any of my visits. She listened carefully to everything I said, asked thoughtful questions and ran multiple tests to really understand what was going on, not just patch things up. On top of that, she's just a genuinely kind and personable doctor which makes the whole experience so much easier and more comfortable. After multiple visits now, I can honestly say she's one of my favorite doctors I've ever had. I would absolutely recommend her to anyone especially if you're struggling with getting the right prescription for contacts or glasses or if you're dealing with vision issues that aren't straightforward and need someone who will really dig in and figure it out. So grateful I found her.

I m local senior realty sales at Pleasanton walked in this vision service center last week made…read moreappt. 2 PM on today 09/15 for my new reading glass eye exam & order ... but I arrived there 1:55PM waiting until 2 PM door still locked nobody in office ... When I called them back at my office only mile away before 2:30 PM again today but answer was I can not come back to meet doctor & see selections of frames today ...? she said I need make new appointment other day again ... also this center not allow any clients come in to see frames 's selection until you make appt first ... very un friendly rule & poor customer service I think ... So I made appt. with other much better service vision center at Dublin later on this week ....

I hadn't been to the Optometrist in a long time. But I'm now at the reading glasses age and figured…read moreI should stop trying to pretend I can still see my phone hahaha. It was an easy pleasant experience, from the exams to ordering to the pick up was seamless. Staff was friendly, office was clean. Will return!

I see Dr Lily Nguyen, she is great! Very personable and friendly, always answers all my questions…read more They have cool technology for the eye exams. I had gotten glasses there as well and they estimated about 2 weeks but it was ready sooner within a week. Also love that they're open on Saturdays, my appointments are always quick, under an hour which I appreciate.

Full disclosure: I know Dr. Joshi personally - but he is one kick-ass opthamologist!…read more He has been taking care of my and my husband's eyes since he was in San Francisco back in 2000, and now we travel all the way to Sunnyvale to see him. He has a great chair-side manner and doesn't admonish you too much when you wear your contact lenses for too long! Plus, his store has styles that are totally fashion-mogul worthy.

I have been here to dr.joshi for my eye chekup..me and my family we all come here..doctor joshing…read moreis friendly and caring to us..he is very polite and took good care of kids also.

After 15 years with my previous eye doctor in San Francisco, I decided it was time to stop…read morecommuting so far and try an optometrist closer to home in Pleasanton. I wasn't sure what to expect, especially since I was able to get a same-day appointment (which made me wonder if that was a good or bad sign!), but I was pleasantly surprised. The staff was friendly and responsive -- I appreciated that they followed up with a text after my missed call to help me schedule the appointment. Dr. Miller was extremely thorough with my eye exam and had a great sense of humor, which made the visit comfortable and easy. The assistant was so sweet and took her time helping me choose a new pair of glasses, which I really appreciated. Overall, I'm happy I made the switch, and I feel confident about trusting them with my eye care moving forward!

I stopped in to have a look at the glasses and decide if I wanted an appt there, the staff person…read moresmiled but said they would need an appt first before I could even look around at the glasses. She wasn't willing to let me look for 2-3 mins even though there were definitely other staff working in the lobby at the time, that just doesn't work for me. I went down the street to a much more accommodating place that I love and that let me look around, and that had a good selection of glasses, and I love my new eye Dr. and my new glasses.

I had a positive experience getting my eye exam and glasses made at Imagine! The eye doctor took…read moreher time to explain to me my prescription changes and was really patient. The staff here are great too, they carry a ton of designer frame options if you're into designer! The original frames I picked out didn't end up working with my high prescription so I was pretty unhappy with how heavy and thick they looked, and the staff didn't hesitate to offer to redo my glasses for me when I picked out a different frame. I appreciate that they care about their clients happiness and if the outcome wasn't what they wanted, they took the care to make sure the client went home with something they would actually wear! I would definitely come here again and highly recommend their services!

Brought my 2 kiddos here for the first time. Dr Truong was great with them! He was very patient and…read morehelped make their first appointment a positive experience. He is very easy to talk to and I am so relieved that this place is family friendly and that all staff members are wonderful and so helpful!

Dr. Ben is the BEST optometrist I have been to in my adult life. He is personable and his…read moreprofessionalism is above all. He clearly cares about his patients and goes above and beyond to ensure the patient needs have been met. He's thorough and took the time to answer all my questions (I always have a ton :) ) The staff is super helpful, friendly and knowledgeable. I tried on a few frames, they were so patient and helped me pick out the perfect frame. They carry some of the best designer brands and chic options. When I picked up my glasses, the staff made sure the frame fit my face perfectly, they also made some adjustments on the spot. The office is nice and welcoming with state of the art equipment, that I haven't seen at previous practices. I'm so thankful for Dr. Ben and staff. I will be referring all my family and friends to this practice and Dr. Ben.

12 years later and I still leave this place whistling a happy tune and with a song in my heart. Dr…read moreYee and her staff are still every bit as exceptional as ever. If I could give this establishment more than 5 stars I would. I wouldn't dream of going elsewhere. Happy to say I am a customer for life!

I walked in with a pretty unusual setup -- a strong prescription and a high-wrap cycling frame that…read moreother opticians wouldn't accept. Brian took the time to truly listen, collaborate, and iterate with me instead of dismissing the problem. He measured everything twice, consulted directly with the lab, and helped to fine-tune the lenses based on function: everyday use and occasional cycling. The final result turned out amazing -- super clear, wide field of view, and comfortable at every angle. Alisha was outstanding as well. She squeezed me into her busy season schedule and efficiently solved my dry eye and high-astigmatism issues with a comfortable daily contact Iens. Every staff member here handles each interaction as a priority whenever I call in or visit in person. Glad I finally discovered my local optical shop!

Best place ever...... Good treatment I have even had with all optometrist I visited. Girls in the…read morefront desk are the nicest ever

Overall 4.5 out of 5 stars..rounded up to 5. My mom has been going here for years and due to her…read moremedical conditions, I've been bringing her here to help her move around and get any instructions from the doctors. Anyways, the staff is always polite and friendly overall. Due to her mobility issues with a wheelchair getting into certain rooms or trying to get her to take the proper eye tests, sometimes can take longer to get her in there or for a room to accommodate her. Also, with how busy the office gets, wait time can be a huge issue. There have been times where we been in and out within 30 mins, other times when it's busy we have been there taking tests, getting her eyes dilated and so on for up to 3 hrs.

Too many patients being seen at once. Had to wait for eye test machines and a room and they put me…read morein the overflow waiting area in the back. Front desk people are a bit unfriendly and unprofessional. It took 1.5 hours for the doctor to see me. Assistant forgot to do 3 tests, he wasn't wearing gloves - no one was..felt gross when he went to put eye drops in my eye and his hand touched my lip. Livermore location is better. Not sure if I'd come back to this location or to this practice.