I spent 2 hours sitting in a chair with a trainee and ended up having to shape my own nails. The manager spoke down to me when I tried to inform her that I booked an appointment two weeks ago for my wedding nails. I will never be attending again after the manager continually spoke down to me over email following my visit. 48 hours after my appointment and half of my gel nails are already off. read more

Mara gave me an awesome gel mani/french pedi for my wedding. The waterless experience was great, and we had very pleasant conversation the entire time. I told her the colors I envisioned and she added a tinted opalescent top coat to the base coat I chose, which worked perfectly. She also suggested a different nail shape than I normally get, and it looked fantastic. Three weeks later my nails still look great; they've just grown out a bit. Zero peeling or chipping. read more

Holy Chic + Co - Gel mani three weeks later - still perfect! - Nail Salons Near Me - Richmond, Virginia

The salon is super trendy and cute. Think a great place to go on a friend date. Music keeps you energized and ready for anything. Loving the non-toxic idea and the Everyone brand soap and lotion they use. They have a great selection of on trend colors and awesome nail art skillz - check out their Instagram. The girl at the front desk was super bubbly and friendly. My manicurist picked out the perfect nude nail polish for me which I appreciated so much, but I don't think service was the friendliest. Maybe just a bad day. With the higher than average price you pay for a mani and pedi and the amount of time you spend there, service needs to be on point. I may give it another try with a different manicurist in the future and update. read more

The whole process at this nail salon was rushed, but also incredibly tedious. I booked a same day appointment since there was an opening. Within 10 minutes the tech was switched for my booking they called me to confirm the details of my nails. I said I needed a steam off gel treatment. I got there filled out some paperwork. They thought I was there for a pedicure then they thought I was there for a gel mani. I was finally able to clarify that I was the for a gel removal (from a different salon) and classic manicure (way overpriced). Thus begins the 90+ minutes I spent here. This was my first time using the steam off gel method. I had no idea what to expect. Essentially you put your fingers in this medieval looking torture device and the acetone mixed with water steams up to removed the polish. I guess it's supposed to better for your nails than the foil method. I wouldn't find out how it actually goes until 30 minutes in because the owner didn't even have it properly running! Since I didn't know how it was supposed to be operating I didn't say anything until she finally came over after chatting away with a coworker to ask if it felt warm. Ok. Then the restart on the process another 15+ minutes of my hands being in the machine. It took forever to remove my previous gel polish. I guess since it was from another salon. Finally comes the rushed part. My tech definitely did not expect to have another client. She was actually really nice, but I could just tell she thought her bookings were done for the day. The service was rushed none of your typical hand massage etc. during a manicure or details described online for the service. Once the manicure was done you have to wait forever to let it dry since it's a regular manicure. I just wanted to get out of there since I was there for almost two hours. Manicure itself was already chipping within a two days. The salon itself: it's nice and clean. Inspired by Instagram aesthetic of the moment. I could feel some tension between the employees working. It didn't feel like genuine environment. I don't think I'll be back for a long time. I felt robbed of time and money after the experience. Maybe the gel experience is completely different there's definitely great talent here. I would advise people not to get a regular manicure here. I had high expectations for here. Maybe it's just growing pains of a new business. read more

This is my second time at Holy Chic and cannot say enough good things. The space is clean and respects Covid rules. The staff is friendly and welcoming. Lotus, my nail artist, is so detail oriented and genuinely cares about your nails. My first manicure lasted over a month. You will not regret getting your nails done here! read more

I really wanted to love this place. In an attempt to use "cleaner" products, I had high hopes. I found the manicure lasted a long time with the gel, but the toe polish (regular polish) faded into an awful brown color (was burgundy). I found the pedicure to be incredibly mediocre as well. I'm ok with the no water, but there was practically no massage when I paid for a higher level pedicure. For the cost, I didn't love the experience. read more

Here's the thing about Holy Chic. The artists at Holy Chic are extremely talented, they do amazing work, and overall they deserve the best. From the beginning, I was nervous to go to Holy Chic. The overall atmosphere screamed that it wasn't for me. Everything about it's marketing and overall appeal SAID it was a ally for inclusion & diversity but everything around it showed everything but... About a month ago, I had a run in with management that completely tarnished my relationship with the Holy Chic brand. Everything about the way the manager talked to me, everything about how she treated me, everything about her pretentious attitude re-enforced my initial nervousness about the business. Throughout the call, she yelled over me many times, talked over me, and shamed me for suggesting I go back to my usual salon and went on to say that Holy Chic does "so much more than paint nails", and continued by saying HC+RVA is superior, it is changing the nail community and how Holy Chic is reclaiming the nail narrative. Overall, that interaction it made it very clear, from the management's mouth, though she never said it and insisted many times "that Holy Chic is for everyone." It's truly not. It's smoke and mirrors and I can't consciously support any business (big, small, minority owned, women owned) who's management would treat a customer that way and would talk down on other legitimate businesses rather than lift them up. read more

Let me start off by saying that I'm sure this place is beautiful and amazing once you're able to get in the door. This rating is based solely on customer service during the appointment-making process. I requested to reschedule an appointment online after discovering a scheduling conflict at work. I received a voicemail in the middle of the day (note: I work pretty long hours and do not always have a chance to take personal calls during the work day) requesting that I call them back to confirm my appointment and also to confirm that I would not have any gel or polish on my nails prior to my appointment. Note that I had talked to someone before scheduling my initial appointment and had confirmed that I did not anticipate having any gel or polish on my nails prior to my appointment. I promptly called them back after work, and left a voicemail saying I would like to confirm my appointment and also confirm (again) the fact that I would not have any gel or polish on my nails. The next day, I received another voicemail during the middle of the day. The woman who called me clearly had not listened to the voicemail I'd left the previous day, because she again asked that I call her to confirm that I planned to attend my appointment and had no gel or polish on my nails. Before I got out of my next meeting at work and had a chance to sneak out of the office to call them back, they had declined my appointment request. No reason was provided. What I do not understand is how many times is confirmation necessary before an appointment is actually scheduled? In my opinion, if a potential customer has requested an appointment online, has called to inform you that she does in fact plan to attend the appointment (hence having requested it in the first place), and has stated multiple times that she does not have gel or polish on her nails, the very least you could do is provide a reason as to why the appointment request was denied. It is difficult enough to find times that are convenient when you work a full-time job. Is there an unstated requirement that they need to speak with you on the phone and hear the words "I do not have gel or polish on my nails and will not prior to my appointment" actually come out of your mouth in real-time before they are willing to schedule you? Ridiculous. I had been so excited to check this place out and support a local business that's new to RVA. read more

I had a wonderful time at Holy Chic! My manicure and pedicure by Kayla are the best I've ever received. Everyone was super friendly and made me feel at home. Holy Chic on Main is now my go-to place for nail care! read more

I have been to Holy Chic five times now, and the only reason I was hesitant the first time I went was because it is slightly more expensive than salons I have been to in the past. After my first experience there and every one to follow, I don't think I'll go anywhere else again. They are worth it and so talented First off, they take their time and do a fantastic job. I go 3 weeks in between appointments and I work at a hospital and am constantly washing my hands and using hand sanitizer. Secondly, the employees at the RVA location are AMAZING. Fun, polite, thoroughly enjoyable people. I always see Quincy and she is so delightful, fun, and talented that I so look forward to my appointment because I feel like I'm hanging out with friends. Also, it's the cleanest salon I've been to and it's decorated so nicely. You walk in and just have good feelings. Sierra at the front desk is also always such a delight, helpful, and just sweet as can be. I love Holy Chic + Co so much! read more

In an attempt to prove the old adage "don't judge a book by its cover" correct, I decided to give Holy Chic + Co another try. As I mentioned in my initial review, I love the concept and the space is totally easy on the eyes. Spoiler alert: I am beyond thrilled I did! Mara helped me feel instantly comfortable with both the warmth in her hands and presence overall. She tackled my messy nail beds and dip manicure-beaten digits like a total pro. PSA: the homemade scrub at the end was powerful enough to quell my chapped Irish skin woes-- my hands feel like butta 2 days later! The whole experience felt effortless and has single-handedly restored my faith in nail care [insert sigh of relief]. read more

Holy Chic + Co - Doesn't include "for gel polish only" - Nail Salons Near Me - Richmond, Virginia

I have been to about 50 different nail places and have been disappointed with every one. I asked for nails to match my car and was so happy with the results. Cady spent a long time on my nails and paid very close attention to detail, I love the atmosphere and the all natural aspect. It really is awesome read more

Holy Chic + Co - Nail Salons Near Me - Richmond, Virginia

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UPDATE: My nails always look fantastic when I leave the salon but they just don't last. I've had about 4 gel manicures (+ designs) here and 3/4 times my gel polish has started to chip or peel away within days. This last time the clear top coat peeled off all 4 nails with designs on them after 3 days. My thumbs began chipping after a week. It's now been about 2 weeks and my nails look awful. I've been getting gel manicures for years and have never experienced chipping/peeling. The first time time this happened I emailed them and they said I could come in for a touch up (chipping happened on day 3). I ended up choosing not to go in since the event I got my nails done for had already passed. I think it's great that they offer free touch ups, but I shouldn't need a touch up every time I get my nails done. For $65+ my nails should last for more than a few days. As I said earlier, this has happened nearly every time I have gotten my nails done here. The designs are amazing and the technicians are lovely but the polish just won't stay on my nails. Mara did a fantastic job on my manicure. It was my first time here so I was a little confused when it came to booking my appointment. I wanted specific nail art but had booked for something else and Mara was flexible when it came to changing my original appointment. Super happy and will definitely be back. read more

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I always love coming to Holy Chic + Co -- my favorite is the mystery gel mani - a fun surprise for any gal looking for a the perfect nail getaway time. Great music, coffee, and ambiance. read more

Yall.... YALLLLLLLLLLLLLLL this place is a God Send. Ive been coming here for 3 months and its been amazing!! My nails are strong and beautiful and I have kept my appointments becuase this place is so fun and better than the rest. I've been getting my nails done since high school- since square tip french manicures and spray tans with thin eyebrows and concealer lips were cute and I have been to a lot of salons, like all over America, here, New Jersey, California, NC, Florida.. AND THIS PLACE IS THE BEST HUNNNNNEY. Yall can not sit here and tell me otherwise. I have searched h*lls half acre for a good nail salon and found a great one. The nail techs actually engage and talk with you and care and want to get to know you and want to grow and take care of your nails. The atmosphere is clean and cute and fun. They have water and tea and coffee, yesss. And bops playing. Like what more yall want? The colors are beautiful and my gel lasts for at least two weeks. I went through the bad reviews and not to hate, but like a lot of them just sound like personal problems.. and I say again.. you WONT FIND ANY WHERE BETTER. I seriously love my girl Quincy and Holy Chic they are my moon, my sun and my stars. And my nails always look great when I leave. read more

I used to think getting my nails done was only for special occasions, but since my first appointment, I have become a regular at Holy Chic + Co. I love the welcoming environment and positive energy that fills the space. After each visit, my nails look fabulous, and I feel refreshed. Every staffer member is talented, professional, and they take the time to know the client's preferences such as shape and length (they are also fun to chat with). Knowing I am supporting a local, women-owned, and environmentally conscious business is an added bonus. read more

Great salon with friendly staff, professional services and a really great vibe. Clean in products, services and atmosphere this salon is very different from the usual experience. Staff is young, friendly and diverse and provide you with a fun conversation (if you'd like) and are professional and efficient with their nail techniques. I like to get the "mystery mani" which includes gel nail art with the purchase! read more

Such an amazing experience here! Mikaela is amazing and did such a good job on my nails - she was thorough and took her time and was such a great person to talk to. My nails look amazing - I'll definitely be back! read more

I had a very mixed experience here today. On the one hand it is lovely and they have a good Covid protocol. The technician was very nice and everything was clean and on point. On the other hand the chairs were unbearably uncomfortable. I literally spent the entire time with my back in pain and holding myself from falling forward off the seat. Because there is no tub of water to relax your foot into, I also was holding my foot up on my own when she was performing any scrubbing. Overall it was the least relaxing pedicure I have ever had at a much higher price. When I mentioned how uncomfortable the chair was to what seemed to be the manager she became cold and tried to rush me out the door. Lastly, the paint has already chipped off my toes. I could have done a better job at home. I won't be going back. read more

I really wanted to love this nail salon and have given them a few chances but I don't think I'll be back. I have had a couple gel manicures and a couple gel pedis here. I usually get a gel manicure every 3-4 weeks so I was looking tor a good place. Walking in, their aesthetic is pretty magical. It is feminine and clean, and there is always good music playing. However I was not pleased by the quality of the work or the majority of staff here. The staff gossip back and forth through your whole appointment; first I thought it was a fun vibe, but after seeing it every time I have been there, it feels unprofessional. On one occasion a nail tech roughed up my nails SO BAD when taking off the previous gel polish, it took months to get them healthy again. Most of the time it doesn't feel like they know what they are doing. I did have a wonderful experience with Quincy!! She did an excellent job with my nail art and was friendly to talk with. Overall I found it not worth the high prices. read more

We need more nail salons like this!!! Hands down the best nail experience I've ever had. The shop is so cute, the girls are so nice and knowledgeable about nail health and care. I've been getting my nails done for over 10 years & I can honestly say that holy chic was the first place that actually gave me a real manicure! Like actually took care of my cuticles without drilling them off or making me bleed. Seriously my nails have never looked so good and healthy. I've seen Mikaela twice now, and she's seriously amazing. Can't recommend this place enough! read more

I love this salon - the staff is friendly, fun, talented and sharp. My nails have never looked better (thank you Mara!). The space is beautiful and I enjoy spending time there. The customers are also great. I always leave with a smile on my face :) read more

Great space, great staff, great products!! I've had both a mani and pedi and will be going there from now on. I don't get either regularly as I do my own, but this shop is the perfect place when needing gel or simply just not wanting to do my nails myself. read more

This place is amazing! Thoughtful build-out, hip but not over-designed, with tons of soothing, natural light. I was greeted promptly and immediately felt more relaxed after being offered tea, coffee, or water (get the hibiscus tea!) After choosing my color (and there are TONS, all non-toxic), I met my nail tech, Mara, who I immediately vibed with. She led me to the "scrub station" where I chose from one of four homemade footscrubs (I got Supermodel, but they all smelled great).The benches you sit on for a pedi are sooooo comfortable, and look like stationary porch swings, but more cushiony. She explained how the pedis work; they are waterless, which for me at least, translates to: LESS GROSSNESS. The instruments came from one of those sterilized packets you see at the dentist, so none of the questionably-functional "blue goo" you see at other salons. When Mara was finished, my feet felt transformed! She banished my gnarly dead skin to the nasty foot graveyard, my nails were *poppin*, and my feet felt refreshed and less sore. Love that I didn't have to stress about the environmental/health impacts of this salon's products, and everyone working seemed happy to be there. I can't wait to go back for a mani! read more

This is an absolutely beautiful environment, but I have to be honest, me and my friend were let down a couple times at our first visit here. We went in to make an appointment for gel manicures for the next day and asked what the pricing would be. We were told it would be $30 for a regular gel manicure, for my friend it would be a little bit more since she wanted a design on two fingernails. perfect! When we showed up the next day, my friend brought pictures of what she wanted and chose a background color. The nail tech told her that the picture was a sticker (that's fine, it probably was) and proceeded to do her own design that was nothing like what she asked for, didn't even paint the nail before doing the design, and NEVER asked my friend if she was ok with the design before sending us up front to pay. That's when we found out they charged us for an upgraded manicure. My plain gel manicure was $50. My friends was $66 after leaving a tip despite her experience. My manicure was nice, but my friend was sad and disappointed. :( read more

I loved the atmosphere at holy chic, and while everyone was super friendly, I found the staff to be pretty unprofessional. My one hour manicure took an hour and a half and the staff were gossiping the entire time. My nail tech was more focused on spilling tea than actually doing my nails and often checked their phone mid-mani. I felt disrespected and disappointed after paying nearly $60 for some press on nails. I think I would go back and try again, but would hope for a bit more professionalism next time. read more

Disappointed in my experience at Holy Chic yesterday. It was very clean and great atmosphere however, I arrived on time to my appointment after receiving numerous texts and emails about their late/cancellation fees only to wait 15 minutes before being seated because the nail tech was running behind. I booked a classic chic mani and was charged $40 - their website clearly states this service is $30. I was also told that I could not do any type of art on my nails with this service (not even a dot or half moon) which was disappointing. I was so excited to try this salon but will not be returning. read more

Had such a poor experience at Richmond location. My nail tech was great but the manager or receptionist was rude and had it not been a wedding celebration I would have left but needed the service. So so very disappointed on how our party was treated. I'm not rude just was cold standing outside and wanted to be inside as we were asked to arrive 10 minutes early. So incredibly sad at how the ownership turned our "We are cold out here" complaint into our problem. Obviously this leadership needs some workforce development training. Your employees follow your lead and I've never been treated so poorly in a salon, bank or anywhere else buying a service. Help yourself and get some customer service training. read more

I was hoping to get in for an appointment with two friends to celebrate a birthday. Unfortunately there was nothing available even when checking 3-4 days ahead of time. This is the second time I've tried scheduling an appointment here and nothing was available. I also tried calling and selecting "contact us" on the website but never heard back. read more

My mom and I had appointment for pedicures before we were going on vacation. Our appointments were at 11:15. We were greeted very nicely when we arrived and filled out the paperwork. We then waited for 30 minutes for the two technicians to finish with their previous clients. The pedicure itself was meh. At 12:15, their next appointments walked in, so it seemed like they felt rushed to finish our feet. The website says that they do a longer massage, and no lie...my massage was maybe 30 seconds total! The color was not even on my big toe, and the pedicure chipped within 4 days which is unacceptable for gel. I will not be going back nor would I recommend this place. read more

Love this non toxic nail salon! Staff is amazing, super friendly and helpful. My gel manicure lasted perfectly for 3 weeks. Decor is super cute. Can't recommend enough. read more

I am not typically a regular mani person, but since my first appt, I've been going back every 2 weeks because I enjoy it so much. Plus, I really support their eco-friendly/ non-toxic mission. The staff is fun & talented and the space is simple but stylish. My first experience was a mystery mani (where the artist picks the color & nail art design). I was a little nervous to give up control, but it was fun. And you do get to say if anything/color is off limits. Once, I had a nail chip the day after my appt, but I called, they fit me in, and fixed it right away no questions asked. Great customer service! I also haven't had that problem any other time - normally my polish lasts 2 full weeks. Can't wait for sandal weather to try out their waterless pedi! read more

I love this place. Not only do my nails look great after every visit, I *feel* great every time I go. Everyone who works here is talented and so kind. It's the most fun and welcoming nail salon I've ever been to. The best in Richmond, for sure! Do yourself a favor and go. Also, pick up some of their Boss Gloss. I used to get ragged cuticles during the colder months but not after Boss Gloss. I even bought bottles of it to give to friends for holiday gifts. Anyway, to sum up, I love this place read more

Worth a try! Mara did a very nice job on my pedicure. She asked questions about what I liked and how I wanted my nails shaped. The salon is new and very fun. It's not your typical assembly line shop. The women take their time. If you are looking for the soaking tubs, this is not the place for you. If you want a professional manicure/pedicure where you just relax, then I highly recommend. They do not have parking (typical in the Fan), but there were plenty of spots out front. read more

Best nail salon HANDS DOWN! Awesome service and incredible nail art. I have gone to so many nail salons before and my nails would always feel so brittle after a gel mani. Holy Chic's commitment to chemical free polishes saved my nails. I cannot say enough good things about this place. Make sure you book an appointment ASAP! Slots fill up fast! read more

My mom and I went in for gel manicures and pedicures for my wedding weekend. The space is beautiful and our nail artists were great! Our nails looked perfect for the wedding and mine lasted through the honeymoon! I love that the polish is non-toxic and they're saving water. I'll definitely be back! read more

I loved my mystery manicure by Mara Velazquez. She did a great job on my nails and the art suits me perfectly. The salon itself is adorable and comfortable. Everyone there was super friendly and welcoming. I can't wait to back. read more

Holy Chic has brought a big city nail experience to the fan and it has been a nail salon that is long over due in the Richmond area. Reece and her team are thoughtful, talented professionals who take their craft seriously and do a fantastic job with on my nails each time I visit the salon. If you like to chat and develop relationships with your nail techs much like you would your hair stylist then this is the place for you! The experience is much different than a traditional nail salon, non toxic, clean, and bright. They do not carry traditional polishes from Essie and OPI but use bio seaweed- a gel polish that comes in on trend colors as well as classic pinks and reds, there's definitely something for everyone. If you haven't been before call ahead to get the lay of the land so you're prepared for your first visit, the staff will make sure that you are taken care of. If you're unsure of the vibe - check out their Instagram so you can get a feel for the experience and what to expect. All around an amazing experience and staff - this is the only place I will get my nails done in Richmond. read more

This was my first time at this establishment and I've heard great things about it so I was very excited to try it out. I was given a gift card to get my nails done which excited me even more. Being pregnant, I was looking forward to the all natural environment! When I arrived I was a couple minutes late which was ok because my stylist was a little late too. The receptionist was SUPER friendly and made me feel welcome! I met with the stylist for an initial consultation which was helpful and she even helped me pick a color that I liked. The service was great, very relaxing. She accidentally cut my big toe which made me uneasy because I don't like having open wounds at a nail salon. I quickly dismissed it because I know accidents do happen. I also got a mani which was short for my liking but still great. The gel mani lasted 2 weeks and gel pedi lasted well over a month. I would recommend this salon in a heartbeat and can't wait to return. read more