I love this shop. My tech, yes I'm claiming her, Monica, is the best. Honestly all of the techs are great and the shop set up nicely. I highly recommend you to try this place out - positive vibes only please. read more

I am DeafBlind. I asked them to make sure they put on extra coats to prevent them from chipping before my trip 9/2-9/13. The woman did not do a great job. A couple of nails started chipping less than FIVE hours later! A few more have started to chip since then. This is not the first time this has happened to me from this business. I definitely will not be returning to this place again. I've had much better results elsewhere. read more

Came in last minute to get a manicure and only had to wait 5 minutes on a busy Friday. Nancy did an amazing job with my nails. I usually go to romantic nails but I will definitely be coming here from now on. It was super busy but they got me in and out under 35 minutes and my nails looks amazing. read more

Hollywood Nails - Nail Salons Near Me - Richmond, Virginia

My sister recommended me to this place and I AIN'T MAD! they did a great job on my feet. I had a deluxe pedicure with gel polish and it's my new go to. Such time and attention for a good price read more

I just moved to this side of town and I have been here twice and I love it!!! Van did a wonderful job on both my nails and my feet, she was very attentive and concerned about my comfort level and wasn't too rough. Everyone is so nice and its very clean inside. I would recommend anyone to go there you wont regret it read more

I think your experience here depends on who you get. The owner seems pleasant, willing to help, and I have never had an issue with her. The first time I came I had Monica and I wish I stuck with her every time. I got a full set and she was really detailed in her work. The last time I went, I had an older lady who seemed to be in a rush so she could get more clients because she kept looking at the pedicure stations. I would make an appointment with Monica or Nancy because they both are really friendly and they do great work! Not exactly a fancy place, but they give you a small bottle of water with some candy or chocolate, which I appreciate. They also restocked on their colors so they have a larger selection now. read more

Went 6 weeks ago. Headed back in tomorrow. The only negative reviews of this place are by those that only write negative reviews. If someone only has bad things and never nice things, can you believe their review??? read more

Hollywood Nails - This is a 6 week old cats eye gel pedi. I've had sooo many compliments on it. - Nail Salons Near Me - Richmond, Virginia

If I could rate 0 stars I totally would. Very disrespectful people working here, my mom & aunt got their nails done at this place and they did the complete opposite to what they asked, manager was very VERY RUDE when I told her my mom wanted to get her nails fixed, she pays the same money everyone pays at this place and if customer isn't happy they need to do something about it but they obviously took the money and didn't care about customers opinion. I do NOT recommend this place. Very racist people go there as well. G read more

She did a good job but I felt like she was more a sales person than working in a salon. I would tell her what I wanted and she would offer me other things and tell me what she thought was better. Not relaxing at all. Plus ended up spending way more than I wanted. read more

I have been going to AMY the owner for years. She's highly recommended but she takes appt only do to her regular clientele but Nancy LeeLee and Monica are also great. read more

Hollywood Nails - Nail Salons Near Me - Richmond, Virginia

New owner Amy, is awesome! Also Lilly & Candice are excellent too. The "regular" pedi still come with a leg scrub (orange) & a hot stone leg massage that will have you drifting off in bliss in no time. You will also receive a bottle of water, piece of chocolate & fruit included with any service. Prices are compatible to any nail shop in town but with amazing service. They were recommended by a friend, and I will tell everyone I know to try them out! read more

Hollywood Nails - The nice amenity you get with your service. - Nail Salons Near Me - Richmond, Virginia

Absolute TRASH . Lady lied about a gel color she did not have made me drive 40 mins . Incorrect shape . She did not put clear coat on my toes , overcharged me for god knows why. I HAD A HORRIBLE EXPERIENCE and i am NEVER going back read more

I was in this place for 4 hours!!!!!! I came in to get a pedicure & full set. Nothing fancy. I sat in the pedicure chair soaking my feet for an hour! The water got cold and I had to have the water drained and then more water added...still sat for another 30 minutes in the water. After I received my pedicure finally..:we then moved to the full set which took her 2 hours to do. I was so annoyed. When it was time for me to pay I asked for a discount for the long wait. They refused. I continued to complain and left with them deducting only $5! It cost me $73 for both services. I did not get anything fancy but a single polish and glitter, no designs, no fancy nail shape. My normal place it has always been $50 and I'm in & out in 1.5. I won't ever be back to this place. read more

Hollywood Nails - Nail Salons Near Me - Richmond, Virginia

I didn't even know this place existed. Glad I stopped in. Nancy gave me a GREAT pedicure and gel manicure. I think this might be my new spot after bouncing around from nail salon to nail salon for years! read more

Lilly was amazing! Such a sweet person! As the owner of a salon/spa in PA, I have great respect for her and her talent! I hope the owner/owners of this nail salon realize the value of her! I will definitely be back to see her! read more

Unsatisfied client: The salon owner did my nails and pedicures. She gets very defensive, do not apologize and do nothing to fix the situation. She does not connect well with her clients. There was little rapport, and she never tried to establish a good rapport between the two of us. I understand that we've going to have our good and bad days, however, she never ever had a smile on her face nor in her voice when talking to her on the phone. If you complain, its taken the wrong way. Don't ever be late you will be blame for what happened, instead of she saying thank you for telling me what happened, then apologize. read more

I come from MD to VA to Hollywood Nails. Amy started doing my nails 6yrs ago when I lived in VA. She was at a different location that was close to my job. She was amazing day 1. Since then she's opened her own location and I've relocated. It has been a nightmare trying to find someone remotely close to her work...not to mention her attitude is the same every time I see her. She really cares about her business and her customers satisfactory. My nails lasts at least 3weeks..and I emphasize "least". I've been in DMV area for 4yrs now (tried almost every nail salon in the area to save time, drive and gas) but I will continue to drive to Richmond once a month to get my nails and feet done. It's just worth the trip. Thanks Amy and the Hollywood Nails Staff!! You guys work hard and your efforts are amazing!! Gina read more

Never have I walked into such a dirty place. I wasn't sure if it was a nail salon or daycare. . After scanning the place I saw no sterilizer for their instruments. The women that painted my nails got nail polish everywhere. I had to remove the excess myself for her to understand she had painted my skin. Finally I asked her to remove it all. Monday morning I'm calling the BBB and OSHA. read more

This place was a "life saver". I actually got my nails done at another shop here in RVA and I did not like their paint job so I decided to have them repainted by one of the techs here and it was great! They gave me some chocolate and bottled water (it's the little things. It was also the day before my birthday when I went and they turned out beautiful and shiny. read more

WORST PLACE EVER!!! AVOID AT ALL COSTS!!! I went in for a mani-pedi and eyebrow wax. They didn't do a good job with the wax leaving hairs they could have gotten with tweezers if they wanted to spend an extra two minutes. They cut corners on both the mani & pedi (no massage, lotion or buffing) Did a crappy job with the edging on a french manicure AND half the polish chipped off the next day!! He told me he was the owner. He spent more time on the phone than he did paying attention to what he was doing with me. Worst customer service ever!! DON'T EVER GO THERE!!! read more

I was unhappy with the nail salon I had been going to, so I decided to check out Hollywood Nails on a whim. I am so glad I did! My nail tech, Nancy, does the most thorough, detailed manicure I have ever had. I have recommended them to several people and have no plans on going anywhere else! read more

I have to strongly dispute Kristen S.'s review saying Hollywood Nails at 9039 West Broad Street is "a dirty place." NOTHING could be further from the truth!! I am a regular customer visiting the salon at least twice a month for close to two years, and NEVER have I EVER seen this place dirty or unkempt! NEVER! I wouldn't patronize a dirty establishment. Perhaps Kristen S. is referring to another Hollywood Nails because this place is spotless. (There are two other unrelated Hollywood Nail salons -- one in Chesterfield and the other on Brook Road.) I challenge Kristen S. or anyone to walk in there at anytime and you will see for yourself ... there is nothing at all dirty about this place. I can understand if someone is dissatisfied with a technician. Try someone else. However, I am very happy with Lily for my manicures and Ivy for my pedicures. read more

I've been a customer since Amy opened this salon. I was also a customer of Amy's where she worked previously. Amy and her staff and excellent and go above and beyond to make sure the customer is happy before they leave. I recommend any of the ladies at Hollywood Nails to service your nail needs! read more

The place gives off a very unclean feel. Broken down. I went for a pedicure and the lady stopped half way through taking the polish off of my toes to go "fix" the nail of someone who walked in after I was getting serviced. The "quick fix" turned into me waiting for over 30 minutes for anyone to return to get the rest of the nail polish off of my toes so that I could START my pedicure. I just say there. Clearly annoyed, while the rest of the staff didn't even acknowledge me or see if I needed any help. There were at least three or four employees sitting or hanging out in the back, eating and watching TV. While I just sat there. Finally after waiting for over 30 minutes the nail lady brings me a bottle of water and takes off the rest of my polish and fills the bowl with water. She then rushes and does my pedicure and I have to ask her specifically to remove the dead skin from my feet. ISN'T THAT THE POINT OF A PEDICURE?? The wait was NOT worth it. The paint job is decent but she charged me way too much and I had to go home and exfoliate my own feet. read more

Cookie Cutter salon must say I asked to stiletto nails and clearly showed the lady a picture twice. Still got plain acrylic nails which I would have never paid for If I knew. They can't do anything cool with your nails ether so don't both asking. Probably a great place for a pedicure. FYI the people doing my nails switched 4 times prolly why I didn't get what I wanted. Also they told me $20 when I walked i paid $40. So in case your wondering this is "one of those salons" that has no set prices makes their own. I also highly doubt they are licensed nail techs but then again I'm from a big city we expect to get what we ask for especially when it's so simple plain black stiletto nails and I showed you a picture twice like how did this even happen? read more

I go to Monica and she is the best, I had been going to various nail shops and being from California where nails shops are on point. Monica is able to mimic the designs that I want and she takes her time and make sure I like the finished product. read more

I never go anywhere else. My nail tech is Lily and sh eis the greatest. I have been going to her for over 7 years. She knows excatly what I want. SHe does evrything nails, manicures, pedicures, eyelashes, and eyebrows. I always get complements on everythign she does for me. Everyone asks where do you get your eyebrows done. Amy the new owner is her sister and she is awesome also. read more

Awful!!! The lady poured blue stuff over my toe and she filed over my cuticle and now its blistering and scabbing. SERIOUSLY GO SOMEWHERE ELSE. read more

I have been using this salon since 2013 when it changed ownership. It is very clean, up to date. I have never had a bad manicure or pedicure here. The pedicures are awesome, they have hot stones and do a great leg and foot massage. I have Gel nails and Gel polish. Great colors and designs. The chocolate and cold bottled water is an extra nice treat. read more

terrible, they over charged me and changed my bill statement on my credit card, very rude, they have kids riding bikes in the middle of the shop. if I was you i wouldn't go !!!! read more

I came here due to the fact that the nail salons in my area suck and my bf goes to a hair cutting place in same shopping center and upon research found this place had good reviews. The quality of there work is great i was happy with the finished product however- I'm not sure if maybe the woman who did my nails just didn't understand good English but I told her about 5 times I wanted snowflakes on all my nails and even asked for the price multiple times to have snowflakes on all my nails plus the service that i needed done- i went in for a filling and she told me the nails i had were old and needed to be change in which i said okay no problem and once again asked her for the price in all with snowflakes on all my nails - a filling was 15- snow flake on all nails was an extra 10, when i asked her how much to remove and change the nails with snowflakes on all nails she said 35$. I paid the 35$.. upon doing my nails she asked if i wanted short or long and i said in between not to short and not too long and i said i would show her as she did my nails- usually when i get tips done they ask me how long and proceed to cut to the length- this woman decided to put acrylic on my real nails which was way to short which i told her after the 4th nail- every nail salon is different and has their own way of doing things as i let her continue her job and mention it was too short and she did a good job on fixing them and making them the length i originally wanted- after about 1 hr and 45mins she finished the job and proceeded to putting my snowflake design on HOWEVER- she put only two snowflakes (one on each hand and i was so frustrated for the fact that she either did not listen to me or didnt understand and didnt bother to mention anything and from the start started doing my nails wrong AND for the fact i was there for almost 2 hrs i just let her finish the top coating and left... I didnt get what i wanted and overpaid for what i did get.... read more