I have been to this location multiple times, and i have never experienced something as awful as…read morethis. Custom service is TERRIBLE! I would like to clarify it's not everyone, but specifically a girl names Evelyn. My first interaction with her was when i was buying dog food at night. When I went down the aisle, she was sitting on the floor on her phone with a empty dolly beside her. Since i needed to get on the other side of the cart and her, I moved the cart not even 5 inches over and repeated said "I'm so so sorry i just need to get on the other side! Excuse me!" And under her breath she said "You could have gone around.." with a nasty tone. Trying to give her the benefit of the doubt i grabbed the pet food and walked around the store shopping for more items. When I walked to the front to check out, she is LOUDLY talking to another coworker calling my friend and I "b*tches" for not going down another aisle. MIND YOU she was on her phone sitting on the floor and I apologized MULTIPLE times for crossing infront of her. Fast foward to today June 23, 2026: I went back to the same location to buy more items. She clearly recognized me. As I am walking out the store, I looked back to see her making aggressive hand motions with all her coworkers on shift staring at me through the window, snickering with her coworkers and pointing. I could clearly see her mouth the word "b*tch" again. This is insane. I have done nothing to her and have only been respectful with my ONE sentence i have said to her. The atmosphere in there is nasty, and having people work at the store ruins the customer service of the entire place. I dont know what needs to be done, but something should happen. I will not be coming back to this location, but if I need to come back to have a conversation with her, I definitely will.

Best grooming place !! Adalia is amazing She took care of…read moreour Great Pyrenee today and she did a wonderful job

Poor customer service and lacks professionalism big time. Hire a manager with communication skills.read more

Great selection of great and toys! Especially for birthday! Staff was friendly and helpful! Will…read moredefinitely be back!!

My 1st time trying. I have found my backup groomer. They too good care, of my fur baby. As for…read moreprice a little high, most top grooming options usually have things like expressions added in. Otherwise no complaints I will use them as my backup. They have a nice store attached and they gave me a few food samples to try. My pup has a sensitive stomach, so I have to be careful about what she eats.

I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

I can't say enough good things about Margie! From the moment we walk in, the experience is always…read morenothing short of amazing. My pup is usually a bit nervous about grooming, but they treated him with so much care, patience, and love that he was totally at ease and that's saying a lot! The grooming itself was flawless his coat has never looked shinier, his cut was perfect, and he smelled amazing (without that overpowering perfume some places use). Every detail was clearly done with precision and pride. What really sets them apart, though, is the genuine passion they have for animals. They took the time to ask about my dog's personality, preferences, and any sensitivities before getting started. That personal touch made a big difference. If you're looking for someone who's not only skilled but also truly loves what they do, look no further. We've found our forever groomer. We also tried the new groomer and they were amazing too.

My doggie baby enjoys the frequent visits to this location which offers a nice variety of pet…read morestuff. Staff is usually friendly and helpful...USUALLY!! It's like night and day depending on who's working. The younger staff will hold an entire conversation and never acknowledge you. Thank goodness me and Lady are self sufficient and know our way around the store. We shall return!

This place is right by my house and normally the employees there are beyond helpful and I would…read morealways recommend them. Today, Cassie went to assist me with buying WhimZee's dog treats. For whatever reason, they always have a difficult time with the price on these. The box was labeled at $86 and she rang it up and the total came out as $103. I asked why it was so much more and she said it was the tax which was a lie. So that's the first problem. Why lie to me? I explained the math and she was condescending and rude, told me I could take it or leave it, wouldn't let me finish my sentences or anything. I did have an important call come in during check out when she was trying to help me (Dr appointment) that I needed to schedule that took maybe 20 seconds and she said that was rude of me - even though I apologized and there was no one else in the store to assist. When I told her that I'm not going to get the treats - even though I really wanted to for my dogs because of the service, she just kept saying "ok bye", "bye", "bye" as I was walking out. I've been to this location so many times that I've lost count but I'll have to find a new place for the simple fact that I would be totally uncomfortable running into this same employee....

I do not normally go to this location but I did today because it was on my way home. Overall staff…read morewas nice. Lots of remodeling and prices not visible or on all items. The most annoying part is when I finally checked out Sara checked me out. Gave me the wrong change amount then asked for the change back. Also after I checked out saw an add in their store that two things I bought were buy 2 get one free. And she did not tell me so I could go grab my free item. I won't be going to this location again.

Petco really does have everything you need, no matter what species your pet is! I swung by here…read moreduring my lunch break to find a special fish for my classroom. At first, there weren't many workers around the aquatics area, so I had to go track someone down. But once I found an employee, he was incredibly helpful! I couldn't spot the exact fish I was looking for, but luckily I had a picture saved on my phone. He recognized it immediately and found it within seconds. I was completely happy with whichever one he caught for me. Another huge plus: they have QR codes right next to the fish descriptions. It made it so easy to quickly learn about the food the fish eats while I was standing there. I'm very happy with my experience at this location and will definitely be back--assuming all goes well with our new classroom pet!

The best grooming my dog has had! She was clean, fully dry, and welled brushed! This location was…read morethe best this far!

Mixed reviews here: I love the self bathing station options, but the staff experience regrettably…read moreranges from meh to friendly vibes. Today was my fourth visit here, and the young man working the counter this afternoon, guessing about late high school age to early 20s, could not have been nicer or more welcoming. Due to the heat and multiple dogs, I had to make separate trips in today. On my first visit, an attendant was diligently, cleaning vacated, tubs, and restocking towels. She was courteous and even pointed the way to a freshly disinfected station. The only less than stellar thing that occurred during my visit was that another patron failed to keep good control of her dog which promptly ran up and goosed me from behind and then proceeded to stick its face in my dog's face. Fortunately, my non-dog reactive dog was the one I was currently bathing. Pet supplies plus cannot control this type of situation and this was completely an owner issue which she recognized and apologized for but an interaction like this could go badly. I know square footage is costly, but it would be very nice if in future buildings greater space could be allotted between bays when they are across from each other or have a single wall of bathing bays because this animal approached suddenly and from behind and due to the air blower being in use, I did not hear it approach. On my second visit, roughly 45 minutes after the first, the same individual was working the check out lane and again pleasantly greeted me upon arrival and punched my card. Upon entering the bathing area, I was disappointed to see that one patron had grabbed at least four towels and that there were no towels remaining at all on the rack. I should have exited and gone to the front at that point and requested towels because no one ever came to the bathing area while I was there. Two additional patrons arrived after me. I typically hose down my station and then wipe the tub with a used towle to try and keep it nice for the next person as well as sopping up any water that may be on the floor in my vicinity. Because there were no towels, this was not possible. As I was exiting the store, I did make the four staff members engaged in conversation at the front of the store aware that there were no towels left and that there were still two patrons using the bathing area with large dogs. Only the friendly young man who had greeted me upon my entry acknowledged me. I always keep towels in my car because I take the dogs places where they're likely to get muddy or excessively dirty so it was no big deal to use my own for my second dog but know that some clients might not appreciate taking home a mostly wet dog. I really want to like this location, and I recognize that using a punch card which equates to $12 a bath is a great deal. However, a smile and a wave and having amenities available that you advertised will be would be most appreciated in the future.

Always well stocked, friendly employees, equipment works well…read more I've been going here for years!

My family and I were excited that there was a Pet Wants location near our new home when we moved…read morefrom Nashville. Since moving, we've been able to utilize their delivery services to continue to receive the great food and products for our family dog. The next day delivery service has been so helpful!

This has been an amazing find! My girls love the treats from Pet Wants, the food is awesome and it…read moreis all incredibly convenient. They had great ideas for us on how to stay sane when we adopted a 9m superchewer. At first we only bought treats, chews and picked up some of the food to use as training treats, and both of our dogs will do tricks for their food. (Not the case with the other super premium food we had them on.) After talking with the owners(?) over at the fresh market we decided to switch their food. Their coats have never looked better, and I no longer deal with half eaten bowls of kibble.