It was my first time shopping at Hermès and I was nervous. I had heard a lot about the game…read more Thankfully, the sales associate was very helpful and treated me like royalty. While I was there, it felt like no request sound dumb and I didn't feel rushed. I bought a belt which all of them are reversible. Mine has a silver buckle. Overall wonderful experience.

The service and attitude of the SAs here is absolutely obnoxious. Had worked with an SA for 3…read moreyears, and she is no longer there. Spoke to the manager, Rob, who assigned a new SA. The SA says I need to build a relationship with her - start from scratch, despite the history with the store. Talk about client service - or is it the other way at this store ie in service of the SA.

I recently visited the Neiman Marcus at Short Hills malll and had the absolute pleasure of being…read moreassisted by Josette Zhang in the Revive beauty department. From the moment I sat down, she provided a phenomenal, personalized facial that truly showcased her deep knowledge of the products.She was incredibly professional, listened to my skincare concerns, and tailored her recommendations perfectly without any high-pressure sales tactics. Instead, her expertise and the wonderful facial experience made me completely confident in my purchases. I ended up buying the items she recommended and will absolutely be returning to shop with her again. If you are looking for top-tier customer service and expert skincare advice, she is the one to see!

Neiman Marcus has terrible customer service at the Roosevelt Field location…read more Many pieces of merchandise, especially in the Beauty department are out of stock and no one knows when they will be back in. I shop here and Bergdorf Goodman and receive $25 gift cards I have received three or four so far but they're only good for 30 days. They expired and you can't use them.. also, they're only good for the restaurant. The front of the house at the restaurant on seven is to be desired as as well as some of the late staff. it's one Big disappointment after another

Visited Nordstrom at The Short Hills Mall over Christmas week…read more Despite it being a busy week, the store was well stocked, clean, and neat. We had a very positive service experience in the shoe department. The sales associate was helpful and patient, grabbing us a few similar boot options to try, beyond what we asked for. She didn't mind that we put the boots we loved on hold and came back to purchase them before leaving the mall. We made sure that she got credit for the sale. We had a great experience in the mens' denim department as well - the employees were really helpful in explaining the styles and sizing of the various brands. We also purchased a bag in the contemporary section - the sales associate there was actually pushy and salesy, not someone I'd normally want to work with or support, but we needed the gift so made the interaction short and moved on. Overall we enjoyed our shopping experience at Nordstrom, and we'll definitely return when we're in the area. If you don't live near a Nordstrom, they offer free shipping and free returns. And their customer service across stores is almost always top notch.

The mall that caters to a certain clientele. Not a huge fan, but it does have certain stores that…read moreare worthwhile to stop in and see. If you're going to the Rolex store, save yourself a trip. They are very biased on who they sell to. FYI: They offer valet parking (like many other malls these days), and they have electric charging spots.

An affordable gem in an expensive neighbor curated with some cute clothes that are not pretentious…read more A mix of what I would say to be a local Brooklyn style fashion boutique with Forever 21, there are a few pieces at this location that are super reasonably priced, and trendy. I purchased a black denim jacket for less than $20 dollars and a few tops that while aren't going to last me years and years, is a cute pattern and made with decently comfortable material. The girls that work here are eager to help you, and fitting rooms are now available for use. If you know what to expect at this type of boutique, you won't be disappointed by some random, fun finds.

I've been a longtime customer of this boutique and have spent a significant amount of money…read moresupporting your business over the years. Because of that, I felt it was important to share how disappointed I was with my recent experience. Unfortunately, the atmosphere in the store has consistently felt unwelcoming. The staff rarely smile, seem bothered when customers ask questions, and often make it feel as though they are doing customers a favor simply by being there. As someone who genuinely enjoys shopping at small businesses and has chosen to support your boutique repeatedly, this has become increasingly discouraging. What upset me most during my recent visit was that I was shopping with my 12-year-old daughter, who urgently needed to use the restroom, and your staff refused to allow her access. As a parent, I found that incredibly disappointing and lacking basic compassion and customer courtesy. I hope you take this feedback seriously and consider addressing both the customer service environment and how situations like this are handled in the future.

I love this store! They carry a fabulous collection of clothing and accessories. You can also find…read moreamazing deals in their sale section. The staff is so friendly, warm and welcoming so I don't understand these negative comments. A great place to shop!

Wow very poor selection and horrible staff. They all seemed like I was ruining their day asking a…read morequestion. Usually when you enter a store you're greeted with a smile and "let me know if I can help you find something." Never again

But why isn't retail therapy covered by my insurance?!…read more Dior!! I just want it all!! =^.^= I will say all their products are Fantastic...but which product for you is the better question....I recommend you come in...and they will help you...the staff is nice and attentive...the store it self explanatory....amazing!!!

Justine is the Best! I only shop at this location because if him.He is professional, friendly and…read moremakes shopping experience much much better. He was able to locate items for me, when no one can't. Thank you Dior!!

They moved downstairs to a new space from the 2nd floor, bigger and more well-lit. Still a lot of…read morespace between racks and displays so not sure if they actually have more inventory or just better spaced. Expensive, still, for new items, but they do have some racks in the back for discounted items. They do accept online returns.

The shop staff was so rude, unfriendly, she accuse me that I already used one of the pants that i…read morewant to return because the string of the price tag was off from the pants. She mentioned that the pants smell perfume, even tough I explained to her that i sprayed the perfume in my tshirt and i hold that pants, i asked her is the pants have the same smell as my perfume that i use, but she refused it and she asked me to leave the store when i asked her name because i want to make complain to lulu lemon. Btw im pinnacle member level at lulu lemon which is the highest level.

I am surprised to by writing this review. I am in the market for a tux and shopped around to a few…read moreplaces... a local tailor, The Black Tux and Suit Supply. Of the three I liked the quality of the Suit Supply tux best. I scheduled an appointment and tried on a tux. I am a 65 y.o. man, broader in the belly than I'd like to be, but I thought that while I might need the garment altered, I could find something that worked. I met with Davidson in the Short Hills NJ store. He was friendly, but at almost every step of the way said that what I was trying on looked fine, didn't suggest alternatives, etc. We successfully got the pants to work- I had them taper the leg so they would fit better. The shirt seemed big, but he told me it was fine. I ended up buying a Charles Tyrwhitt tux shirt that fits so much better- less baggy, sleeves a proper length. The jacket, when it was let out still was tight. Through it all, I was told the fit was fine, when it clearly wasn't. The associates do the fitting, not a tailor. After trying on the altered jacket, I grew tired of dealing with them. I figured that I could go to a tailor to do additional alterations. The tailor says he can do a little, but it still may be tight. Overall a frustrating experience. I felt like I was being rushed along, that there was really very little concern that the tux looked good on me. I was not told that my body was not right for their suits, that I should go custom or elsewhere. I would neither recommend or shop there again.

MADE... IN... CHINA!!!!!…read more Don't be fooled by this suit place. They say their fabric is Italian this and that, but the tags all read (first line) "Made in China". Like, how do you tell people it's top quality when you have a questionable business. I would NOT pay the prices they are selling for anything in there. Go elsewhere, pay wayyyy less and get it altered. You'll save way more money and know you're not supporting a bad business model. TIP: Here's my rule of thumb: look at their accessories. I took a good look at their shoes and they were bland and dull coloring. That to me, made me question how true their price was and about their suits.

Purchased a pair of Dior heels online and it was listed online as size 38 but upon receiving it was…read moreactually a size 39 which was way too big for me. I requested a refund for the item and but was charged the shipping and return of the item. Overall left a bad taste in my mouth as they did not once apologize for the mistake on their part and they quietly changed the size online to reflect the correct size. Whatever happened to good customer service? It was pretty much nonexistent...

Absolutely the worst. Do not consign with them. I've worked with other consigners who offer much…read morebetter terms, a split of 70 / 30 regardless of brand. They do not put anything on sale without asking you first. They offer 30 to 60 days consigned versus a mandatory 90 days. Doubletake inflates the price online and marks down the same items in store. So if you are buying online, you are paying double the price. This store is not transparent and is deceiving. I called the store since my consigned items were approaching 90 days. I had been following my items progress online and saw that they were not yet sold. I called with the intention of letting them know that I will be picking up my items. They said they were putting them on a 50% off sale. I specifically told them I did not want my items to be a part of the sale which was my right to do, especially since they were sitting there for 90 days . They told me that they had already marked my items down, not once but twice and sold my items anyway. If you were a customer buying an item online, you as a customer were also being robbed. They were offering in store deals and we're not offering those same deals online. Beware, this company is not transparent and they are deceiving. It's also been discovered that they have not displayed items and then marked them down. I wonder, was it so they could buy it themselves at an extremely discounted price and then maybe resell it. In response to your note - I have the emails indicating that my merchandise was marked down 50% in store while the online price remained the same. You marked down my items twice at 50%

Literally was in the store about 10 min and NOBODY greeted us the whole time. I had a hand in my…read moreshoe for a size and no one asked me for help STILL. I walked around with the shoe to gain some attention and still no assistance. My bf said not to even ask for help because it was clear that there was discriminatory behavior as seen on another review for this store. On the way out a girl smirked at me so I asked her who the manager was. She started not to tell me and say she wasn't sure who the store manager was. I asked for A MANAGER and she said her name was Ciara. I will surely be calling tomorrow for her because when I put the shoe back the sales associate who refused to greet us fixed the shoe but had never asked if we needed help. Disgusting!

Worst customer service ever. Went in, wasn't greeted went up to three girls talking amongst each…read moreother at the cash wrap, where one was wearing a crop top and the other was finding every piece of meat left on a chicken bone.. someone grabbed the shoes after I asked for my size, no one basically said two words the whole fine except to tell me they didn't have it. I never shop here and this is a reminder why