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Kohl's

3.0 (118 reviews)
Open 9:00 am - 10:00 pm
Updated 1 month ago

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Baby strollers are arranged on a green carpet in a retail store, with shelves and signage for baby gear visible in the background.
Lucia D.

Very easy Amazon return. You also get 20 percent coupon for dropping it off here. Lots of great items on sale too.

Blue circular floor stickers in a store indicate to customers to stand 6 feet apart, with icons of two people and text.
Sherry W.

Large shopping store fill with things you need and don't need (things that catches your attention so you can spend more)! Upon entering you can see a large "Holiday Return" section by the Check Out Registers on the left. Wow, I guess most people really didn't like their Christmas gifts so they were returning them. I went right, up the escalator to the second floor to do some shopping but first, to return some Amazon purchases. Wow, big mistake! There is a long line for that, maybe next time I do UPS drop off but returning at Kohl's is free and closer than the UPS store. At least the line was social distance with people standing away (not necessary 6ft apart) but that is what cause the line to be longer stretch out. Kohl's got what you need at decent prices and here to help you return those Amazon purchases.

Timothy L.

Conveniently located in the Caesar's Bay Shopping Center by the Belt Parkway. Traffic is horrendous. The parking in the shopping center has gotten better since several stores are now vacant. Other major stores in the shopping center are Best Buy and Target. The store can be quite congested with long lines during the weekend. Many cashiers and self-checkout available. I still prefer to do my shopping at this store online. The store sells clothing and a variety of household goods/decor. The only reason I go to the store is because of the Amazon return center on the second floor. In addition to getting a receipt for your Amazon return, you also get a $5 Kohl's coupon for in-store purchase.

Foggy morning
Ling C.

If you really know me, you will know I'm not a fan of clothes shopping. I'm the one who would sit outside with the other husbands or boyfriends while the women are trying clothes on. I don't know what possessed me to buy clothes on Black Friday. All I needed was a pair of Levi jeans and I ended up on an extremely long line that wrapped around the store. While I waited for my turn to pay, I read 1/3 of my ebook on kindle, called and made an appt with an eye doctor, browsed all the social media sites. In the end, I spent a little over $25 for Lee jeans, black sweater and a pair of sterling silver earrings. It wasn't too bad. However, I'm going to opt to do my clothes shopping online next year for Black Friday. I'm still having nightmare about lines and trying clothes on.

Pamella D.

The store is decent and pretty clean however customer service sucks . I was trying to get to the bathroom and then his young lady Taylor that works there totally ignored me. I tried calling out for her numerous times and she continued to walk off. It's 7:53pm Saturday 7/13/19. Customers on the floor were not surprised because they also said that you cannot get help here by employees and since they frequently ship here they knew where the bathroom was and helped me find it. This is unacceptable and disgusting. Imagine if I was pregnant like how can you just ignore customers and you work I. Customer service. HORRIBLE

Convenient online pickup counter BUT no one is there!
Celeste B.

I have visited this store several times In the past. However, I've never experienced an actual shopping trip. I normally order online and request to pick up the items in the store. Once you arrive there are a few specific parking spaces designated just for online shoppers and usually I can occupy one. I usually go doing off peak hours but the store always seems to be busy no matter what the time is. The pick up process to retrieve online orders should be quick but it ever is because the cashier usually alternate pick orders with the customers return line. So of course the speedy pick up slows way down because you have to wait for a return to be processed before someone with an online order can be assisted SMH. The kohl cash that you can earn is a great plus but the online pick up process needs to run smoother.

This is everyday, no matter what time you come
Michael L.

Is there a negative star? Without a doubt, the worst Kohl's I've ever been to. If I went to a Kohl's in a war zone it would have to be more organized than this debacle of a store. No idea who the manager is, but he should quit because he, or she, ain't doing much managing. The inventory is a mess, nothing is where it should be, or marked correctly. If the owner of Kohl's sees this, please close this store down

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Review Highlights - Kohl's

All I needed was a pair of Levi jeans and I ended up on an extremely long line that wrapped around the store.

Mentioned in 6 reviews

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Kohl's - deptstores - Updated May 2026

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