Hit the spot after a warm walk by the lake. I love that they serve out of a little Airstream…read moretrailer. You can choose an ice cream treat or mini donuts here. I was so excited to see they had my fave flavor (Blue Moon) here. I enjoyed my Waffle cone. I was intrigued by the floats and donuts, but just stuck with the cone. Items came out pretty quickly for how busy it was. If you have an ice cream craving near the lake, this spot did not disappoint!

Frankie's Ice Cream seems to be a favorite, for both locals and for the tourists, to enjoy a nice…read moreice cream or a donut treat on summery days. It's a mini Airstream parked off the main street, and there strung up lights and picnic tables. We ordered: +a scoop of Butter Pecan on a waffle cone +a scoop of Caramel Collision on a kiddie cone - this was caramel ice cream with caramel swirls and chocolate coated caramel mini cups The ice cream was okay, but not sure if they are keeping the freezer cold enough; it was already melting when the employees were handing the cones to us. The big thing: I just thought it was super gross that the employees who were preparing the ice cream treats/cones were not using gloves; the kiddie cones didn't have a paper slip since it was too small, but the waffle cones did, and the employees were still handling it incorrectly. UGH. I'm glad I was able to check this place out, but the sanitary situation was just a bit too much for me. +gloveless handling of ice cream/cones

I love the cow benches and overall quaint vibe of the shop! I've been coming here for quite some…read moretime and have always loved it. The service is welcoming and efficient. The chocolates and ice creams have been consistently tasty. Some of my favorite sweets/recommendations are: caramel sea salt dark (and milk) chocolate, raspberry heart chocolate, spicy chocolate ice cream, lavender sorbet, and many more! The people I've visited the parlor with liked the chocolate ice cream, superman ice cream, grapefruit sorbet, and a variety of chocolates. Try it all for yourself! P.S. - The chocolates make great gifts!

Heading south from Sheboygan with my family I had a craving for ice cream, so I pulled up the…read moreoptions around Port Washington. The "best" local place that was open in January was The Chocolate Chisel. My family and I stopped and each got a cone. I also got three truffles. The truffles I bought were chai tea milk, experimint milk (ganache with peppermint extract), and peppermint hot chocolate. The chai tea and experimint milk truffles both tasted like they should based on their descriptions, but I wouldn't wantto buy either again. The peppermint hot chocolate had some crushed peppermint on top, but other than the chocolate being in the shape of a mug, nothing about it reminded me of hot chocolate. Ultimately I don't think any of them were worth the price. The ice cream was lackluster. Both of my kids got cookies and cream in a cake cone and thought it was skimpy on the cookies part. My wife and I sprung for waffle cones with ours and were both disappointed in the excessive cone to ice cream ratio that heavily favored the cone. She got plain chocolate and it was fine. I, however, got banana-rama and ended up throwing it out because it tasted more like butter pecan than anything banana related. I even went back inside and verified with the employee that it wasn't mislabeled in the case.

Food and custard is consistently delicious! Portion sizes are great - wraps and shawarma usually…read morefeed me for two meals. The owners are kind and very generous to the community. I'm proud to have Toucan in my town!

Love their custard! Nothing compares. The food is all made to order, so much to choose from we…read morealways end up getting a variety of entrees and sides and splitting with everyone since the portions are huge.

OK so...why am I reviewing a local chain restaurant? Well, I honestly go here way too often since…read moreI live SO close, but lately something has been amiss! The food is exactly as you expect. Greasy delicious butter burgers (get the deluxe for at least some semblance of vegetables), good custard / shakes / malts, the BUFFALO CHICKEN TENDERS, etc. Overall I am normally somewhat disappointed by their flavor of the days - they are mostly something you could create on your own with their available mix ins with a chocolate or vanilla base. I want that flavor to be more special, you know? The custard is not as good as one of the more "local" places around, but really it is so (some might say TOO) convenient. Lately though, the service has been sooooo slow at this location. I don't know if they are just short staffed or what, but around dinner time you can expect a 30-45 min wait for your food. I have tried to get around this by preordering online, which seems to help. But be wary if you are ordering during prime time without that.

Went to get DOUBLE STRAWBERRY AND that's what I ordered. Guess what? Not 1 real strawberry just…read morestrawberry syrup. If it was walnut, they would use real walnut. Same with Oregon, Reeses pieces, pecans. I am going there tomorrow to try and get my money back. Ot was disgusting. Why no strawberry SORRY EXCUSE FOR A TREAT ​

The service was amazing. The assistant manager Kendrix, was the most friendly, great person ever!…read moreHe truly made my night!

FINAL UPDATE 09/10/2026: I got a canned email from DQ saying this: "We truly appreciate the…read morefeedback we receive from our customers. It is only because of fans like you who care enough to contact us that the DQ brand and its independently owned and operated franchises can improve. Your comments have been documented and forwarded to the independent franchise owner of this restaurant for their information and investigation. Additionally, I have forwarded your concerns to all appropriate DQ personnel for their review." This response falls short of even the most modest attempt to placate the consumer. If this franchisee fails, it is because they are not listening. UPDATE 09/03/2026: My review is unchanged. The DQ Bot posted a response asking me to use a link to "reach out" so that they could let the franchise owner know of the concerns. My concerns are included in this review--there is no need for me to duplicate the effort. Pass the on to the franchise owner--or don't. I surmise that the franchise owner has access to yelp, has read the reviews, can obviously visit his restaurant to see for himself, and summarily does not give a lick. If he did, he would have addressed these concerns long ago. They've gone on for years. DQ--do you care how your franchisees represent your brand? If you did, this franchisee would have had his franchise pulled. You care more about the royalties than about fixing issues with one of your franchisees and protecting your brand. THE ORIGINAL REVIEW BELOW STANDS: This particular franchisee cannot seem to pull it together. I visited yesterday, and it was fairly busy. Two guest were waiting for food, and I stood at the counter. One of the male employees, to his credit, acknowledged me and said someone would be right with me. There was food, ice cream, and condiments all over the place. It looked like a tornado hit the kitchen. Two guys were in the kitchen not doing much of anything, while the other two employees were frantically running around trying to prepare ice cream, but not really accomplishing anything. They were clearly overwhelmed. Understaffing is this location's downfall. This and cleanliness. It's always dirty, and it kind of has a wet dog smell. I waited for a little over ten minutes. The two women waiting for food didn't get it. Another guy walked in for a mobile order he placed, and he stood there. A few more minutes passed. I looked at the staff covered in food, the filth of the restaurant, and all the food and ice cream on the floor behind the counter and decided I did not need a cone that badly. I left, and noticed a bunch of cars pulling up to the drive through. The last time I visited, a sign on the door said they were closed because they didn't have anyone to work. I live in Cedarburg, so when I want DQ, I'll probably just go to the one in Jackson.

Whoever was the young lady working there this afternoon Friday, September 1, 2023 was an absolute…read moredelight. She was super friendly and welcoming, and made us fantastic drinks. She was so cheerful she made my day! Absolutely love this coffee shop. And their cookies are the bomb, especially the chocolate chip is to die for. Thank you so much for your warm welcome today! We need more people like you in this world!

First time here. Came with a friend to get a beverage and pastry. It was mid-morning on a Monday,…read moreand the place was just starting to get busy. Food: They have an extensive offering of coffees, lattes, teas, and other specialty drinks. You can also get breakfast or lunch sandwiches, soups, and salads. They didn't have a London Fog Tea Latte on the menu, but they were happy to make me one, in a mug, with whole milk, lavender, and vanilla. They took enough time to properly steep the Earl Grey tea bag and added a good amount of frothed milk. It was flavorful and at just the right temperature, 140°F. Good job! They make all their own bakery items, and everything in the case at the counter looked freshly baked. I ended up getting an amazing-looking blueberry scone. It had a great texture, with a nice glaze on top. It would have been even better if it had been warmed up. They didn't offer, and I never asked. (Next time.) It was a perfect companion to the London Fog. Service: The place was starting to get busy, but we never felt like we were being rushed through the ordering process. Both people behind the counter were genuinely friendly and helpful. After placing your order, you get an electronic buzzer that lets you know when your order is ready. The food was done before the drinks, so we ended up going down a couple of times. A single buzz when the entire order was ready would have been fine. Atmosphere: The place has either a window from the sidewalk where you can order, or you can walk inside to order. There are a few tables in the same area where you order, or you can choose from additional seating in a room down the hall, upstairs, or take it outside. Lots of options. We decided on upstairs, which was a bit quieter. They have games that you can play at your table, which we saw people taking advantage of. The place was clean, well organized, and had a nice, relaxed feel to it. Would enjoy coming back again.

Another memorable dinner at the Twisted Willow. Bryanna was our bartender and made amazing…read morecocktails. I had the Aviator which was refreshing and the Blackberry Smash which was tart and delicious. I had the short ribs - superb with a rich brown sauce that had such depth of flavor. So satisfying. My husband had the chicken Marsala feature. Tasty but could have had more sauce. Consistently a great dining experience.

We went to Twisted Willow on a Saturday evening for supper to celebrate our wedding anniversary,…read moreand overall, we had a good experience. The food was definitely the highlight. I especially recommend the Thai Peanut Shrimp--it was incredibly flavorful and came with a generous amount of shrimp. The Bang Bang Shrimp appetizer was another standout. It was served hot and fresh with a light, crispy breading and a delicious dipping sauce. So good! We also had cocktails, which were just okay for me. They tasted a little watered down and weren't as spirit-forward as I prefer. I also thought the décor felt a little tired and didn't quite match the more interesting menu. Overall, though, we really enjoyed our dinner and would recommend Twisted Willow if you're looking for something a little different and flavorful while visiting Port Washington!

Great little place. We've been coming to PW for many years and I don't know how we've overlooked…read morethis place. Came for brunch. The omelets are amazing. They are huge. They have plenty of ingredients and cheese. The potato side was also amazing. Crispy little cubes of delight. The staff was very friendly. The inside of the cafe is cute. Bonus... a beautiful outdoor patio next to the marina We will definitely be returning again. I am excited to try other menu items.

I've been trying to get here for years and I finally did! Absolutely love the location on the…read morewater. There is a front and back entrance and I was pleasantly surprised by how spacious it was. Staff is super welcoming and helpful and it is obvious they love their jobs. The menu is a little on the pricey side, but I thought the ice cream was a great value as well as the super huge brownie! I saw the entrées coming out of the kitchen and they looked fantastic and would love to come back and try some.

Best eggs Benedict I've ever had, outside of the British Isles! MAGNIFICENT!…read moreFrom the hostess, to the waitress, to the chef, to the exquisite way the eggs Benedict was prepared and presented...this restaurant looks after the details. It shows! We can't wait to return this summer!!! One of our very best experiences on this trip! Thank you SO VERY MUCH!!! Well-done, in every aspect! Sorry I'd half eaten it before remembering to take the photo - it was just THAT AMAZING!!!

While the food was enjoyable, the service was not. The staff appeared disengaged, offered minimal…read moreattention, and created an unwelcoming atmosphere. Their demeanor suggested they did not want to be there, which diminished an otherwise good meal. My business can be appreciated elsewhere!

Erica is the rudest, most unfriendly clerk I've ever had to deal with. I go in there multiple times…read morea week and she LITERALLY rolls her eyes and sighs heavily everytime I ask for a bag or a receipt. Which I have to do LITERALLY EVERY TIME she checks me out.

Thank you, Betty, for your input and you are correct. I also had an incident with Ericka now the…read morestore manager. Ericka needs to learn customer respect. Unfortunately, Ericka has no customer service skills. The Casey staff seems to have huge turn over as well. Possibly Ericka manages staff the same way she treats customers. Casey's is a small community store. Hopefully Corporate can clean it with a new store manager.