The front desk people are professional, courteous, and friendly at the same time. The bed and…read morepillows were very comfortable. The hotel is located in a quiet area where one does not hear any outside noises. The breakfast is included, but the beds were so comfortable we didn't get up in time to try it. There's also a Chevron station with a mini Mart right next door, so if you feel like snacks or drinks, they are there. What kept them from getting five stars is a bunch of small things like stains on the carpet on the stairs, small tv, and only one night stand between the two beds which makes it inconvenient. The most important thing in a hotel is the quality of sleep, and because of that we will be back.

I was able to book a three night stay on the day I rolled into town without any notice which was…read morenice. It was a very quiet in my room, as I didn't have any noise coming from nearby rooms or the freeway. The pricing wasn't bad, and they had an underground garage and parking in front of the hotel so I didn't have any issues finding a place to leave my ride, and I didn't have any concerns for the safety of my car. The bed was comfortable, and the room clean. It was a little hard to find the actual hotel even though it is right off the freeway. It's tucked just behind the Outback Steakhouse. There are also conveniently located restaurants nearby. An Outback, Bonefish Grill and a diner are all within walking distance. Now let's talk about that hallway carpet. They must have gotten a deal on it because it was horrific! I still can't decide if it looked like strips of bacon or a stream with gold in it which I should go panning for. Either way I was impressed by the sheer hideousness of it.

We have never tried this hotel before. As I understand it, they just finished remodeling it, and it…read moreshows. It looks modern and fresh with attractive decor. The setup is nice too with the lobby area and the coffee machine area. They do have a shop, but they don't have beer or wine which is not very smart for a hotel. Customer service is a hit and a miss. Some of the employees are willing to go the extra mile and some are not. That's why I deducted one star. Also, our room was very hot, and the receptionist kept telling us that it takes 10 minutes for the compressor takes ten minutes. An hour later we were still dying (they offered to switch our room). They ended up replacing the heater/AC unit while we were out. The unit was noisy though. Because of the issue with the heat, I deducted one star only and not more because they tried. There's plenty of parking, and the windows are well insulated that if you don't open them, you don't hear the noise. Also they had unique black out curtains that fit in channels that don't allow any light to come through. I need them for my bedroom. We will definitely give them another shot.

Found bugs in the our king suite, called the desk and they downgraded us with no refund or even…read morelessen the amount we paid. Next room we found a random dirty rag wedged between the laundry dresser and smaller dresser. Do not stay if you want to feel itchy all night.

I have been here 3 months now and have learned things that probably go beyond the average stay…read more For a long term stay, I am grateful for the size and layout of my room. I feel like I have an apartment with a kitchen, not a hotel room. There is a dining area, multiple tvs, and the desk is large enough for me to work. So grateful. I also LOVE the access to the trail system directly from the hotel, this is so lovely! Strong WiFi in buildings 5-7! There is a lot of random weirdness about. There are random floods/leaks outside- there is one parking spot by my building that is always flooded so nobody parks there. There are also just random mud puddles and holes on the grounds, so I definitely wouldn't bring a kid here. The back lot is also kind of a sketchy gathering place- some stolen cars (recently found by police) and tons of cigarette and marijuana garbage all over. The cops have been here several times during my stay to find stolen cars and arrest people for the distribution of some pretty serious drugs. Avoid staying in buildings 8 or 9 and you should be clear of it. This hotel is VERY smoke friendly. To the point where I feel like they encourage it. The grounds usually smell of smoke and there are always smokers about, including some of the employees. They have smoking stations all over and every picnic table has been taken over by smokers. There are also cigarette butts littered all over the place. If I were staying for a week or so, I probably wouldn't have noticed any of this, but it has become part of the lore I have become apart of in my extended time here.

Had a great stay for almost a week! Clean suites, fresh…read moresheets and rooms, good size in room kitchen, great with family and pocket friendly. Will be back again.

Disclaimer- visit McMenamins Anderson School for beer festivals. We have never tried the food…read more With that said, like the majority of McMenamins properties I have visited, they are always interesting with a sense of historical flair. A beautiful property with all kinds of little treasures as you explore. This time we came across The Shed. It's a quaint little cocktail/ whiskey bar. Limited seating but great customer service. Very knowledgeable on what they have available. Look forward to exploring the property more. The Winter Beerfest is always a fun event and kudos for the additional fire pits!

Highlights: love that this is an old school converted into a hotel with lots of fun and delicious…read morerestaurants and bars on the property. I love all the art and homage paid to Bothell famous figures. Super, super friendly and welcoming staff. Cons: the smell. It's an old building, I get it. But I could not get over the musty smell of the hallways. Thankfully the offending aroma did not bleed into the hotel room. The bed and bedding were just ok. I would have preferred a cozier bed. No fridge or microwave in room so we could not keep any leftovers.

The staff is welcoming and the rooms are clean. The bed and pillows are not very comfortable and…read morethe air conditioning did not work well. I would continually lower the temperature to 68 degrees and in the middle of the night, it would stop turning on regularly and the temperature wouldn't go below 72-74 degrees. People would be smoking outside in the parking lot and the air conditioner would end up sucking in the outside air and made my room smell of cigarettes. I tried the continental breakfast once. There was french toast, powdered eggs, potatoes, sausage links, and a station to make your own waffles. There were bananas, packaged muffins and a juice machine. It all wasn't too bad. I have definitely seen worse, but luckily, it wasn't here.

These rooms are disgusting. In my 4 weeks I have found hair clips , socks , blue pills , old food ,…read morethe hallways are dirty and the food is sub par at best. I expected the food to be just ok but the rooms are seriously gross af and hard to sleep in. Please do better. I'm pretty sure your employees are getting paid but this sucks. Coming into a room with hair balls in the bathroom is not ok. How do you not see that if you are cleaning ? Why am I coming into a room with used toilet paper ? This should be addressed with staff. It is unsanitary and not comfortable for guests. If you are going to pay people to keep up with your rooms the least they can do is vacuum. The last 4 weeks here has made me feel filthy my skin is gross and the only sanitary place is covered in hair that is clearly 1 ft longer than mine. Fix your staff.

I came here just over a year ago, and I appreciate being able to stay here :-) The hotel is…read morecomfortable, and my room is pleasant. The folks who work here are wonderful - Benji is so very helpful and welcoming, Brooke is warm and friendly, and Katie is also kind and helpful! (The other folks I have met are pleasant, also!) In my opinion, this is a wonderful place for seniors who are either downsizing (and determining next steps) or are striving to live a simpler life. Thank you for being a part of my life!!

I have lived here for 7 1/2+ years. Sometimes it has been good and other times not. I have met some…read morereally nice and not-so-nice people while living here. I started out moving here temporarily, but now this is my home. I was injured in an elevator accident in May of 2024 due to their choice of elevator maintenance companies, and things have gone downhill since. I had to have rotator cuff surgery on my left arm, and while I still can't work and could press to have surgery on both hands, I want to settle that claim when my PT is done. It is a serious, long-term recovery injury. But that's just background for my current review. I was again injured on Thanksgiving night, 11/27/25, and they won't file an injury claim with their insurance company. That's all they need to do. It is very simple IF they are in compliance with LI, their insurance company, and other regulations. It has been more than 60 days and they refuse to act. I have to have the same surgery on my right shoulder now. Their elevators are dangerous; they pulled off their L&I certificate the day after I reported the second injury and won't tell me who now maintains their elevators. I have been calling L&I, and they may not even have a valid license for these elevators. Oh, they have 2, but one never worked, and the other one keeps going out. In my opinion (and physical evidence) this hotel is becoming more dangerous. I am trying to get out, but can't afford it as I am paying all my medical expenses out of pocket before I can settle with the first claim. I would avoid booking a room here until their elevator situation is fully corrected. They spent a lot of money (lipstick on a pig) repainting this hotel and doing other repairs to make it look good for the Summer soccer games in 2026. But they are not replacing the nonfunctioning elevator or getting the one that keeps causing problems fixed in time to prevent further endangering my health and safety during the upcoming games or in the meantime. They laid new white floors but wouldn't force the contractors to remove the stains from them. So it looks like shit stains on the floors. Then, when I said something, they blamed it on the guests not walking on paper, even though they never supplied paper for guests to walk on and had the floors open so we could access the trash rooms while the renovations were going on. When the renovations were done, I got info from the contractor on the products used to remove them from my room and sent an email about it all the way up to the general manager with photos, but the stains are on every floor, and even in the front lobby. Nothing. I have supplied them with photos and included them in this review. I think that speaks to their focus on booking fees and not guest safety. I would especially warn those of you who are elderly, have back or hip injuries, or other frailties to book elsewhere. I came in with a minor back injury, and after 7 1/2 years, I can't work for the last two years, I walk with a cane, plus have had multiple steroid injections to keep from major pain, plus now the elevator injuries. I hope I make it out alive. I am stuck and on SS until they settle my first claim or I'd be gone already. Stay away.

My son and I had booked this room specifically because it included a pull-out couch for him to…read moresleep on. However, upon attempting to use it, we found it in an utterly unsanitary condition. The mattress had an overwhelming odor, visible stains, a hairball, and even dead bugs. It was completely unusable and made the entire room smell unpleasant. I've attached photos for reference. We immediately requested a room change, but were told the hotel was fully booked. Additionally, we were informed that management wouldn't be available until Monday--the day of our checkout--leaving us without any proper resolution during our stay. After sending this information to the manager there has been zero response. The most common sanitary dirty hotel I've ever stayed at.

There were bed bugs on the bed and we were horribly treated when we tried to talk to an older lady…read moreat the desk about it. The room isn't very handicap friendly, it is really far from the elevator and the bathroom is not very handicap accessible, my mom is disabled and can't get in the tub even with bars.

Front desk manager Lina was very hospitable and kind and helpful on my first visit to this area…read more There was a nice personal touch to receiving water bottles in person at the front desk. My room was very spacious for a great price.

This hotel is very clean and affordable, I had a good stay. The staff were very friendly and…read moreaccommodating. The hotel has a good fitness center.

Not a fan Very dark…read moreoutside and in the parking lot. Signage is hard to see from the road.

I stayed here for 2 months or so and had 2 different rooms. My first room was pre-renovation (2nd…read morefloor), and my second room was newly renovated (6th floor). Aside from maybe the clean carpet, bigger TV, and some light fixtures, I actually liked most things about the older room more. It's like Hilton poured a ton of money into updating the place with cheaper stuff. Older bed was more comfortable, older shower with a door was way better than new shower with a Walmart curtain rod and too short curtain, older AC/heater worked better, older fridge was better, older desk/chair was better, older couch was more comfortable, older TV had better sound. The staff was always really nice except for one person but I think he may have been disabled so gotta give him a break. Parking fees here are killer. Small laundry room given the size of the hotel, plus there were always machines broken. Big gym with decent equipment. Thin walls, you could hear most of what neighbors were saying but muffled. Being on the top floor at least saved hearing footsteps overhead, but the construction in the building would still rattle the walls. Pet friendly for a fee, they were nice enough to discount some fees after I got wrongly charged twice when switching rooms. The dog poop bags were out for almost a month but eventually got restocked. Hardly any grass around the building but a little bit along the busy street. Close to tons of shops, restaurants, groceries, etc. and the freeways. The breakfast options were nothing special but I've had worse. Housekeeping available every couple days or upon request, but they weren't very good about coming at the requested times. Overall the stay was fine despite the gripes. At least I earned a crap ton of Hilton points. Too bad the renovation set things backwards.