I purchased a 2022 Honda Pilot (VIN 5FNYF6H29NB076481) from this dealership expecting a safe,…read morereliable vehicle. Unfortunately, my experience turned into the worst car-buying experience I've ever had. After taking delivery, I discovered numerous issues that were never disclosed before the sale. The vehicle had evidence of improper repairs, frame damage, rust, water intrusion, loose exterior trim that was falling off, and other mechanical and cosmetic problems that should have been identified before being offered for sale. It became clear that this was not the quality of vehicle that had been represented. When I contacted the dealership, getting assistance was frustrating. I experienced poor communication throughout the process, including sales representatives hanging up on me instead of addressing my concerns. Eventually, the dealership agreed to buy the vehicle back. However, I was disappointed to learn that the same vehicle is apparently being offered for sale again! The amount of time, stress, and inconvenience caused by selling a vehicle with undisclosed defects, and the difficulty I encountered trying to resolve the situation, means I cannot recommend doing business here.

Absolutely the worst experience I've ever had at a car dealership. We had a confirmed appointment…read morewith Sam to finalize financing on a specific car. We showed up on time and waited for over an hour, only to find out he had sold the car to someone else without any notice or communication. There was zero respect for our time or the appointment that was already scheduled. If a car was going to be sold, the professional thing to do would have been to inform us before we drove there and waited. This was extremely unprofessional and disappointing. Poor communication, poor customer service, and no accountability. I would not recommend this dealership to anyone. Be careful trusting their appointments, as they clearly do not honor their commitments.

My first experience at CarMax and it went well. They have real nice incentives like being able to…read moretest drive the car you're interested and another is being able to return the car you bought within 10days of purchase if you change your mind. Only downside is you can't negotiate pricing as you would at a dealership, but for all it offers plus cutting down on wasting time CarMax is the way to go. Also different locations seem to operate differently as I did not enjoy my experience at the Buford location. We also went to Gainesville which was a smooth and nice experience however I had the best experience at Norcross. After looking at several cars I chose the fully loaded 2024 Kia Sportage and I love my car! If you want a straight forward seamless experience. I would recommend CarMax.

I have always disliked the car buying experience but CarMax made it bearable…read more I reserved my car online before I got there. They let me test drive the car by myself for 20 minutes. They gave me the Auto Check report so I know there were no accidents. They also walked me through the different warranties. It took a while for me to get the loan from my credit union but that was not the fault of CarMax. Finalizing the paperwork took longer than expected but only 15 minutes longer. I really enjoyed the no hassle no surprise fees experience.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I've been in the car market for five years, looking at this exact car and it could not have…read morehappened without the help of Shahar. Brandon was the person who helped me test drive the car but the man behind the magic is Shahar both make a great duo. The process took almost a week because I was giving Shahar a rough time but in the end, he was still patient with me from day one after test driving he knew this was going to be my car. Not a moment did I doubt him and I'm so glad I went with this decision. Now he'll have a customer for life. Thank you soo much to Brandon and Shahar for making it all happen.!!!!

I had a great experience with Shahar and Brandan. They were very accommodating in allowing me to…read moretest drive the car multiple times and take it to a local mechanic, and provided a free replacement mirror for one that was a little damaged. Great purchasing experience from these guys, trustworthy and helpful!

Great dealer, the people there really want to take care of you and the vans and box trucks last a…read morelong time they service them really nicely, I can say this from

I have purchased 3 work vans from champion in past few years and im very happy with my purchases…read more Yes i highly recommend this place!

His return policy because I purchased a transmission from him and it was bad. And he won't give me…read moremy money back

Had a good experience needing. A replacement headlight and tailight replacement. About a quarter…read moreof what the BMW garage wanted and for a. It older car I couldn't justify dropping $2000+ for a headlight assembly. Will use them in the future.

Don't go here!!!!! they'll find away to rip you off!! do sad! and you can't get anything done over…read morethe phone without an argument or being accused of an argument!! the owner of com doesn't stay in America and rarely comes to the lot!! that's bad business. because who's really running this business!

My review keeps being taken down because this company does not want the consumers to know the truth…read morebut I will keep checking and keep reviewing and have a complaint with the Georgia commission department this business should be shut down they sale cars that they know are lemons.. They can care less about consumers and yes Bonnie is nice but thats the only value that they have . Yes its me Jordan ..so I purchased a car and was hit by a drunk driver that totaled my car . Import was rewarded 6 to 8 thousands dollars from progressive for loss of car . I put down 1,800 down for that car a total waist . I then went and put down another 1,800 for another car and I did not have that car a week before it cut off and wasn't working .. I sent that car back and was told it needed a new hybrid battery . Me being faithful and loyal I said okay ill get a new hybrid battery and I guess keep the car .. I still was making partial payments to this company and brought a new hybrid battery for 1,400 plus paid mechanic 1,000 to put it in.. The car still didn't work! I then sent to mechanic shop and it turns out that car needs a new transmission that will cost me $8,000 dollars . Purchasing from this company will have you in a bad situation. The stress they have caused me and my family is crazy .. No warranties on cars for a reason because they are lemons . I waisted money and let my family down by dealing with Import Plus .. $6,000 dollars waisted by dealing with Import and they can care less. I WILL GO ABOVE AND BEYOND TO STOP YOU GUYS FROM DOING CONSUMERS LIKE THIS .. I AM ON THE BUS WITH LOSS OF CAR ANd MONEY DUE TO IMPORT PLUS

PLEASE STAY AWAY! They're deposit-hungry. They repossessed my truck after I was only 9 days late. I…read moretried to bring them the payment the following day, but despite the amount of money I had invested in the truck, they still denied it. They also keep deleting reviews.

Bad place to buy a vehicle from...Take my word for it....They sell you a rusted car and worn out…read morebearings, windshield wipers quick working and was very rude and uncaring to help out with a vehicle that was overpriced. Said he would not help out at all...