So I get it they are a used dealership. Someone else in the reviews describes it perfectly. Lots of…read morecars, friendly staff, clean cars. But they know the tires on the cars ain't sh- and we'll just add in a tired package to your loan to fix it. I went with their bank choice Westlake which was so bad in rates and obviously refinanced asap. They where good about asking me if I paid and hyping up the capabilities of the car but then the car couldn't do half the stuff they listed and if you can ask me about pay answer other things wrong with the car. Like why the brakes needed flushing since March but I bought it in August. Didn't notice the warning cause they probably reset it over and over again so I got the warning after I already drove off the lot. I'm making the best of the car but the price compared to what it is was not fair and completely inflated. For that I cannot recommend this place and would not. Where I thought I was saving getting a used car I couldn't have spent the same and got it new. Just a no go. Oh and they added on gap coverage without asking as well. So thankfully once I refinanced I was refunded the extra packages but not a return or suggest feeling for this business.

Absolutely the worst experience I've ever had at a car dealership. We had a confirmed appointment…read morewith Sam to finalize financing on a specific car. We showed up on time and waited for over an hour, only to find out he had sold the car to someone else without any notice or communication. There was zero respect for our time or the appointment that was already scheduled. If a car was going to be sold, the professional thing to do would have been to inform us before we drove there and waited. This was extremely unprofessional and disappointing. Poor communication, poor customer service, and no accountability. I would not recommend this dealership to anyone. Be careful trusting their appointments, as they clearly do not honor their commitments.

David Mai at Solomotorsports is awesome. I had been…read moretaking my 2019 BMW X7 to another BMW specialist in Gainesville for years. Just spent more than 4k to fix a coolant leak. After that the car AC stopped working and acting strange. Brought it back and was told to replace the entire AC system for another 5.5k. I was then referred to David Mai at Solo Motorsport by a relative. He tested it for a day. Found a coolant reservoir was bone dry. Cleaned it and filled it up. The AC is now blasting cold air just in time for the summer, and the strange noise was gone. All for $150. Thanks David. You got a customer for life. John

Took my car in because I had a coolant light come on ,and my car was overheating . They end up…read morechanging my thermostat and and some other thing which I ended up paying over 3k! When I got my car back , the car was still overheating ! Took it back because they give a "3 year warranty" , and again , car overheating ! Found out from a friend it's overheating because of a radiator fan not working which he doesn't even work on Mercedes and he figured it out .. took it back to solo motor sports and he gave me a appraisal for $900 to change the fan when they should of saw the problem from the start ! I said no thanks , and went to go pick up my car and he said he felt bad for me and he would fix , When I went to go pick up my car they charged me $300 ? What warranty ? Car still overheating and fan radiator doesn't work ! Got cussed out because I was wanting an update on MY car that took 2 week to get back and nothing was fixed. Was made to feel like he's doing me a favor fixing it , and I shouldn't be calling for an update when I've spent so much money already . THEY SAY they "specialize" in foreign cars (Mercedes) , but all they gave me was gangster vibes and stole my money .I was nothing but respectful and trusting of them at first , who cusses out a customer because they just want an update and tell them to hold on and send me straight to voicemail . Now I have to go to a real shop to get this radiator fixed . It's all good GOD sees everything and Karma will get you .. you know who you are sir.

My first experience at CarMax and it went well. They have real nice incentives like being able to…read moretest drive the car you're interested and another is being able to return the car you bought within 10days of purchase if you change your mind. Only downside is you can't negotiate pricing as you would at a dealership, but for all it offers plus cutting down on wasting time CarMax is the way to go. Also different locations seem to operate differently as I did not enjoy my experience at the Buford location. We also went to Gainesville which was a smooth and nice experience however I had the best experience at Norcross. After looking at several cars I chose the fully loaded 2024 Kia Sportage and I love my car! If you want a straight forward seamless experience. I would recommend CarMax.

I have always disliked the car buying experience but CarMax made it bearable…read more I reserved my car online before I got there. They let me test drive the car by myself for 20 minutes. They gave me the Auto Check report so I know there were no accidents. They also walked me through the different warranties. It took a while for me to get the loan from my credit union but that was not the fault of CarMax. Finalizing the paperwork took longer than expected but only 15 minutes longer. I really enjoyed the no hassle no surprise fees experience.

Amazing ! I won't be going anywhere else for car services. Affordable , fast and very professional…read more They explain everything very effectively.

The best service!! Tom is very attentive and professional! He is honest and trustworthy! We've been…read moretaking our cars to him for years!

Very helpful in prioritizing our vehicle's service requirements. Highly knowledgeable and reliable…read more- will definitely be back!

Steve and his crew are absolutely the best. I inherited a 2005 BMW from my Daddy and although…read morehe'd kept it garaged, it needed a fair amount of TLC under the hood. The prices I got at other dealerships / facilities were literal insanity. I could've bought a new car for what they wanted. I explained to Steve the sentimentality of the vehicle and that I needed it to be reliable and fully functional, but that we weren't taking it to Mecum's ! He has been honest and more than fair! I will always bring my car to Steve! The ONLY issue I'd say is that everyone is finding out about Steve, and sometimes it's hard to get in quickly so we simply need to clone Steve!! Honestly, he's fantastic!!!!!!!

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I had honestly bought a car here and was hoping for the best however within less than a week the…read morecar broke down they never fixed it even though they said they would. I had to fix it out of my own pocket. I had also been lied to about the price as well. In the beginning I was told that the total for the car was one price then doing my counts as I'm close to paying it off I realized that I am paying more than I was previously told. When I went to ask they said that the total amount was much higher than I was told and they showed me the contract. And I didn't even realize because it was the first car I was buying. I realize it's my fault for listening and trusting the person who sold me the car however, if I was told the truth from the beginning this would have happened.

Excellent customer service. Great prices on cars. My friend bought a Honda in great condition…read more Recommended.

I've been in the car market for five years, looking at this exact car and it could not have…read morehappened without the help of Shahar. Brandon was the person who helped me test drive the car but the man behind the magic is Shahar both make a great duo. The process took almost a week because I was giving Shahar a rough time but in the end, he was still patient with me from day one after test driving he knew this was going to be my car. Not a moment did I doubt him and I'm so glad I went with this decision. Now he'll have a customer for life. Thank you soo much to Brandon and Shahar for making it all happen.!!!!

I had a great experience with Shahar and Brandan. They were very accommodating in allowing me to…read moretest drive the car multiple times and take it to a local mechanic, and provided a free replacement mirror for one that was a little damaged. Great purchasing experience from these guys, trustworthy and helpful!

I had the best experience while buying a car from Hennessy Lexus Atlanta. Kha Tran is the one who…read moremade my experience exceptional. He worked very hard to make sure the deal happen for the car I wanted. From start to finish the process was flawless. I couldn't be more happy. If you are in need of a new car please use Kha Tran, your experience will be as exceptional as mine. Kha Tran is also a pleasure to work with he is kind and very thorough in is process and makes sure you get what your looking for. Kristen

I am giving two stars only because on the sales side, my salesperson was great -- professional,…read morefriendly, and easy to work with. She took time to answer questions and made the initial purchase process feel straightforward and positive. Where things fell apart for me was after the sale: * Hennessy Lexus did not seem to have ownership of the title at the time of sale, which caused a delay in processing my tags and my temporary tags almost expire. They finally got the title and tags at 5pm the day my tags expired. They wanted me to drive to dealership the next day on expired tags to pick up my new tags. * The service contract was overpriced compared to what I've seen at other dealerships and through third party providers. * I tried to contact Alexis to cancel the contract, and it took me having to take time off work and go into the dealership for anyone to respond. The response was complete a form online. Her answer as to why she did not return my calls was she's busy and get a lot of calls. When I ultimately cancelled the service contract, I was told it would take more than 10 weeks to receive a refund back to my credit card. That is an unreasonably long time to process a credit card refund. I had to report them to my credit card company. I received the refund within a week after threating them that any interest charged against my card would be lawsuit again them. This left me feeling like customer care was not a priority once the sale was complete. Overall, I'd rate the sales experience positively because of the salesperson, but the service contract pricing and refund process were very disappointing. If you choose to work with this dealership, I'd strongly recommend: * Reviewing all service contract pricing carefully and comparing it to outside options before signing. * Getting clear expectations in writing for how long refunds will take if you cancel add on products. * Confirming title/deed ownership details and timelines up front. The salesperson did their job well, but the back end processes and post sale support need significant improvement.

Great used car buying experience! Came in, test drove the car then a couple of days later came back…read moreto negotiate and buy the car. No funny business. Marc and Pam were great. 2nd car we have purchased from here and they will be the first I contact in the future as I have had bad experiences elsewhere buying cars!

Great customer service . A used car dealership that is honest ! Now that's rare !…read more Very easy to work with.