Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

I'm a second-generation Import Auto customer. My father discovered this shop years ago and trusted…read moreRJ implicitly, and I'm grateful that he passed that trust on to me. Import Auto treats its customers like family. RJ consistently goes above and beyond when it comes to customer care, while also keeping his prices incredibly fair. There are no up charges or unnecessary additions to the bill; in fact, I think it might be the opposite is true. I'm honestly convinced that he sometimes undercharges because of how committed he is to taking care of his customers. I now drive all the way from Buckhead to Suwanee because I simply don't trust anyone else with my vehicle. Finding a mechanic you can truly trust is rare, and Import Auto is one of those places. I wouldn't take my car anywhere else.

I cannot recommend Import Auto Specialist enough! RJ went above and beyond from start to finish. He…read moreperformed a thorough inspection on my car. Not only did he discover a gas leak that could have become a serious issue but he also gave me the best price in town for my brake repair. He took the time to explain everything clearly and showed me pictures and videos too. He kept me updated throughout the entire process! RJ made me feel like family was working on my car. His honesty, transparency, and attention to detail gave me confidence that my vehicle was in the right hands. I'm grateful to have found a trustworthy mechanic so close to home and will definitely be returning for future service. Thank you, RJ, for restoring my confidence in the safety and reliability of my car. I highly recommend Import Auto Specialist to anyone looking for quality work and exceptional customer service! I cannot recommend Import Auto Specialist enough! RJ went above and beyond from start to finish. He performed a thorough inspection on my car. Not only did he discover a gas leak that could have become a serious issue but he also gave me the best price in town for my brake repair. He took the time to explain everything clearly and showed me pictures and videos too. He kept me updated throughout the entire process! RJ made me feel like family was working on my car. His honesty, transparency, and attention to detail gave me confidence that my vehicle was in the right hands. I'm grateful to have found a trustworthy mechanic so close to home and will definitely be returning for future service. Thank you, RJ, for restoring my confidence in the safety and reliability of my car. I highly recommend Import Auto Specialist to anyone looking for quality work and exceptional customer service!

Beware - my card was charged higher than what the invoice showed (what the invoice showed was a bit…read morehigher than what was verbally quoted is another matter altogether). Realized this when I saw the charge on the card. Called to inquire why there is a difference. Was told that they charge 3% for processing any card payment, though it is not reflected on the invoice and neither did they say anything about it when taking the card. When I mentioned that I would have appreciated having been told about it at the time of payment as it would have allowed me to consider other forms of payment, the fee was refunded but the response that followed is what I can only categorize as rude and unpleasant. Not recommended.

I wish I saw all their negative reviews prior to going to them. When they replaced my BMW high…read morepressure fuel pump (HPFP), I told them I wanted to ensure that a high quality part was used due to high failure of after market HPFPs. They assured me that it would be an OEM part. The HPFP failed two and half years later and when the part was removed it was far from OEM, it was a cheap Vemo HPFP. I see this no different than stealing by promising and charging for OEM but using cheaper parts. I guess they assumed I would get rid of the car prior to finding out.

I've been to this business before and gave them a positive review the first time. I want to…read morereaffirm my recommendation because they are a quality establishment with friendly and helpful staff. They previously diagnosed and repaired a strange electrical issue with my VW. Last week, I brought my car in because the gas gauge wasn't working--it was stuck on empty. They identified the issue and fixed it. Later, I noticed a problem with one of the parts they installed, so I brought the car back this week. They corrected the problem at no charge, as it was covered under their warranty. I would have been upset if they had charged me, but they handled everything professionally.

Clay the owner of Auto service center is very honest and his mechanics do excellent work. We…read morethought our transmission had something wrong with it so Clay drove it twice and found nothing wrong so he saved us about $5,000.00. We have known Clay for over ten years and he continues to be the best and most honest owner of an auto service center. He always exceeds our expectations and he relieves us of all anxiety when we have car trouble. Obviously we do not hesitate to recommend him to anyone who is having car trouble. Thank You Clay and Kenny Dr. P

Fasted oil change I ever experienced! Danny was very kind and helpful, the comments about being a…read morereliable and honest business seem to be true. Price was cheaper than the last place I went to. Will definitely return.

I've been bringing my car to motorsports Garage for the last 11 years here so does my ex-wife's…read morecar my son I have friends and neighbors who go here now it's great. I can depend upon everything he does. I trust him so much sometimes he'll do things and I say with thank you Danny you're going beyond what I asked for great place quality work quick repair repairs

Le did a great job on my brake service. He gave me a very fair price and, most importantly, honored…read morethe exact price we discussed beforehand with no surprises. He was honest, professional, and easy to work with. I really appreciated the quality service and would definitely recommend him to anyone looking for a trustworthy mechanic.

I've used the service for years and he's always done my car right I have a car 420,000 miles and…read morefinally the transmission went out took it over there and he got it fixed. Great runs well. Been happy with them. Been there for over 10 years. Use them. Would recommend him to repair my car again and again again.

Friendly and knowledgeable staff. Tony the owner is a stand up guy, and I only take my GTR here to…read moreget anything done. I recommend anyone needing maintenance/tuning done.

Everyone at The Auto Shop of Suwanee was great! The manager, Alex, was super helpful and explained…read moreeverything so I could understand the problem with my car. Their prices are super reasonable and cheaper than the dealership. Awesome customer service and quality. Will definitely be back. I will recommend to all my family and friends.

The quality of the work is worth every penny. We have brought them Fords, Acuras, and a Mini…read moreCooper, and they've fixed all of them at reasonable prices. And this 5-star Review doesn't come with any incentives for me.. I'm just telling you that you can trust them to tell you the truth about your car/truck..

A Trustworthy Team You Can Count On for High‑Mileage Cars…read moreThis was my first visit to Eddie's Automotive Service, and I'm genuinely glad I went. My 2012 Subaru has lived a long, well‑traveled life -- now at 180,000 miles -- and when I started seeing fresh oil spots in the driveway, I knew it needed attention right away. A neighbor who has trusted Eddie's for years recommended them for their excellent work and honest approach. From the moment I arrived, my car was checked promptly and thoroughly. Unfortunately, several issues were uncovered, but the team explained everything clearly and without pressure. Because I need to handle the repairs in stages for budgeting reasons, the mechanics helped me prioritize the most urgent items and created a practical list of what should be addressed next. I left with a clear game plan and real peace of mind. It's reassuring to find a shop that's straightforward, knowledgeable, and genuinely committed to helping you extend the life of your car. I highly recommend Eddie's for anyone looking for honest guidance and dependable service.