Absolutely the worst experience I've ever had at a car dealership. We had a confirmed appointment…read morewith Sam to finalize financing on a specific car. We showed up on time and waited for over an hour, only to find out he had sold the car to someone else without any notice or communication. There was zero respect for our time or the appointment that was already scheduled. If a car was going to be sold, the professional thing to do would have been to inform us before we drove there and waited. This was extremely unprofessional and disappointing. Poor communication, poor customer service, and no accountability. I would not recommend this dealership to anyone. Be careful trusting their appointments, as they clearly do not honor their commitments.

I purchased a 2022 Honda Pilot (VIN 5FNYF6H29NB076481) from this dealership expecting a safe,…read morereliable vehicle. Unfortunately, my experience turned into the worst car-buying experience I've ever had. After taking delivery, I discovered numerous issues that were never disclosed before the sale. The vehicle had evidence of improper repairs, frame damage, rust, water intrusion, loose exterior trim that was falling off, and other mechanical and cosmetic problems that should have been identified before being offered for sale. It became clear that this was not the quality of vehicle that had been represented. When I contacted the dealership, getting assistance was frustrating. I experienced poor communication throughout the process, including sales representatives hanging up on me instead of addressing my concerns. Eventually, the dealership agreed to buy the vehicle back. However, I was disappointed to learn that the same vehicle is apparently being offered for sale again! The amount of time, stress, and inconvenience caused by selling a vehicle with undisclosed defects, and the difficulty I encountered trying to resolve the situation, means I cannot recommend doing business here.

The guys were somewhat nice, not rude or anything. Gave me some decent advice…read more In terms of the diagnosis on what needed to be done on the car, they spotted some issues I wasn't aware of and that was helpful. The issue here was what I was quoted for on repairs. Extremely expensive... for example my A/C was not working as there was a leak in the condenser. They quoted me $849.35 to repair the A/C, replace condenser, relay, and charge air conditioning system. I fixed the A/C for less than $80... bought a condenser for $25 and the charge for the A/C for less than like $15 and i was able to replace the condenser in less than 3 hours... They never worked on my car so I can't speak on what they are capable of but in terms of trust. I would be careful and get second opinions.

If your car isn't "cool or good looking" to them they won't make your car a priority in the…read moreslightest. They do not care.

My first experience at CarMax and it went well. They have real nice incentives like being able to…read moretest drive the car you're interested and another is being able to return the car you bought within 10days of purchase if you change your mind. Only downside is you can't negotiate pricing as you would at a dealership, but for all it offers plus cutting down on wasting time CarMax is the way to go. Also different locations seem to operate differently as I did not enjoy my experience at the Buford location. We also went to Gainesville which was a smooth and nice experience however I had the best experience at Norcross. After looking at several cars I chose the fully loaded 2024 Kia Sportage and I love my car! If you want a straight forward seamless experience. I would recommend CarMax.

The first car I test drove was in poor condition as far as mechanical wise. The second car was…read moreamazing and we ended up buying it. I worked with Daryl the senior salesmen and he was great !! Very fast, friendly and knowledgeable! He helped pick the second car out and it was a great choice ! He was able to switch the paperwork effortlessly and made sure I left with a car !

Paid a little more for genuine OEM part instead of aftermarket and they were kind enough to quell…read moremy fears by actually showing me the parts and also showed me the old part they took off. Good customer service, excellent communication and most of all, they fixed my car and the check engine light is OFF! I'll def. be back.

Amazing ! I won't be going anywhere else for car services. Affordable , fast and very professional…read more They explain everything very effectively.

Very helpful in prioritizing our vehicle's service requirements. Highly knowledgeable and reliable…read more- will definitely be back!

Steve and his crew are absolutely the best. I inherited a 2005 BMW from my Daddy and although…read morehe'd kept it garaged, it needed a fair amount of TLC under the hood. The prices I got at other dealerships / facilities were literal insanity. I could've bought a new car for what they wanted. I explained to Steve the sentimentality of the vehicle and that I needed it to be reliable and fully functional, but that we weren't taking it to Mecum's ! He has been honest and more than fair! I will always bring my car to Steve! The ONLY issue I'd say is that everyone is finding out about Steve, and sometimes it's hard to get in quickly so we simply need to clone Steve!! Honestly, he's fantastic!!!!!!!

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I had honestly bought a car here and was hoping for the best however within less than a week the…read morecar broke down they never fixed it even though they said they would. I had to fix it out of my own pocket. I had also been lied to about the price as well. In the beginning I was told that the total for the car was one price then doing my counts as I'm close to paying it off I realized that I am paying more than I was previously told. When I went to ask they said that the total amount was much higher than I was told and they showed me the contract. And I didn't even realize because it was the first car I was buying. I realize it's my fault for listening and trusting the person who sold me the car however, if I was told the truth from the beginning this would have happened.

Excellent customer service. Great prices on cars. My friend bought a Honda in great condition…read more Recommended.

I've been in the car market for five years, looking at this exact car and it could not have…read morehappened without the help of Shahar. Brandon was the person who helped me test drive the car but the man behind the magic is Shahar both make a great duo. The process took almost a week because I was giving Shahar a rough time but in the end, he was still patient with me from day one after test driving he knew this was going to be my car. Not a moment did I doubt him and I'm so glad I went with this decision. Now he'll have a customer for life. Thank you soo much to Brandon and Shahar for making it all happen.!!!!

I had a great experience with Shahar and Brandan. They were very accommodating in allowing me to…read moretest drive the car multiple times and take it to a local mechanic, and provided a free replacement mirror for one that was a little damaged. Great purchasing experience from these guys, trustworthy and helpful!

Moving to a new state and buying a car at the same time can be incredibly stressful, but Jeremiah…read more made the entire experience one of the easiest parts of my transition. After visiting several other dealerships, I was discouraged by misleading pricing, hidden fees, and sales tactics that left me feeling like I couldn't trust what I was being told. From the moment I met Jeremiah, he was warm, welcoming, honest, and genuinely focused on helping me find the right vehicle. He was exceptionally knowledgeable, answered every question thoroughly, and never once made me feel pressured. His patience gave me the confidence to make an informed decision, and his transparency was refreshing after the experiences I'd had elsewhere. What impressed me most was how efficiently he handled everything. He respected my time, communicated clearly throughout the process, and got the deal done without any surprises. He followed through on everything he said he would do, and that's something I truly value. If you're looking for someone who is professional, trustworthy, patient, and committed to doing right by his customers, I cannot recommend Jeremiah highly enough. He turned what I expected to be a stressful car-buying experience into an enjoyable and memorable one.

2 hour wait for an oil change. Really? They show an obvious and blatant disregard to their…read morecustomer's time.

Great customer service . A used car dealership that is honest ! Now that's rare !…read more Very easy to work with.

Great used car buying experience! Came in, test drove the car then a couple of days later came back…read moreto negotiate and buy the car. No funny business. Marc and Pam were great. 2nd car we have purchased from here and they will be the first I contact in the future as I have had bad experiences elsewhere buying cars!