My wife and I purchased a new 2026 Toyota Crown Signia Limited hybrid SUV and Finance & Insurance…read more("F&I") products from Marietta Toyota on July 4, 2026. Overall, I rate the car buying experience with Marietta Toyota good, not great. If you're interested in how our experience went, keep reading. This review is divided into 3 parts over 2 separate visits. *** VISIT 1 OF 2 ON JULY 3, 2026 *** Duration: Less than 2 hours Part 1 of 3: Test Drive with Sales Consultant Brianna "Bri" Walters We called and made an appointment to test drive a new 2026 Toyota Highlander Hybrid. The on-site call center associate, Rachel Eve, said they would try to find one for us to test drive. She was nice. When we showed up in person for our appointment, there was none for us to look at. We did look at a used 2023 Highlander and a new 2026 Grand Highlander, and decided they weren't for us. Marietta Toyota just happened to get a 2026 Crown Signia Limited in, so we test drove that instead. My wife liked it. Our sales consultant Bri was great throughout the entire process. She's been at Marietta Toyota for about 2.5 years. She was really nice, very professional, and not pushy. *** VISIT 2 OF 2 ON JULY 4, 2026 *** Duration: About 3.5 hours Part 2 of 3: Trade-in and Price Negotiation with Sales Manager Tyler Elliott We brought my wife's 2010 Toyota Corolla LE in for trade-in valuation and to get a final price from sales manager Tyler. Tyler is new to Marietta Toyota. He joined about three weeks ago and is from Alabama. Tyler had a more traditional, high-pressure sales approach. We get it - that's just how sales works. This was where the process was not transparent to us, the customers. It's a black box. Here's how the numbers broke down: * Sticker price: ~$57,500 (includes ~$2,000 in Marietta Toyota dealer add-ons) * Discount: ~$1,200 (2.1% off) - only available by financing through Toyota at 6.34% APR * Trade-in (2010 Corolla LE): started at $1,000, Tyler upped it to $1,500 * Net price after trade-in: ~$54,800 * Tax, tag, title, and other fees: ~$5,200 In order to receive a "discount," you can't be an all-cash buyer. One way dealerships make money is by getting customers to finance. You can make a minimum of three monthly payments and then pay off the car in full after that to get your "discount" and avoid paying extra interest. There was less wiggle room to negotiate on a Crown Signia because it's a rare vehicle compared to something like a Camry or RAV4. Part 3 of 3: Finance & Insurance with Finance Manager Christie Kerdahi Just when we thought we were done, we had to go into business manager Christie's office to discuss F&I products. She pitched us on three different contracts: a mechanical failure service contract, a prepaid maintenance plan, and a vehicle protection plan for the tires and wheels. These totaled almost $10,000. We had to decide on those contracts right then and there in her office. By that point, we were mentally worn out, felt backed into a corner, and just wanted to be done and out the door. We accepted because she said we could cancel any contract at any time and receive a prorated amount back. We are highly considering canceling. You could argue that a brand as reliable as Toyota doesn't need all this stuff. To be clear, this isn't a knock on Christie specifically - she was professional and just doing her job. This part was tough because of how the F&I process works industry-wide. The contract terms (e.g., time period/mileage, what's included/excluded) are structured in the dealership's favor. Again, they have to make money. The way the numbers are presented - every step of the way, not just F&I - along with F&I being the last step before you walk out with a new car, is part of a larger, deliberate sales strategy. *** ENDING NOTES *** Dealership sales and finance managers do these kinds of things all day, every day. A lot of customers only go through this a handful of times in their lives. So dealerships obviously have the advantage over the customers here. They get you right where they want you. While we weren't super prepared going in, we felt prepared enough - yet we were still blindsided and put on the spot multiple times throughout the process. It's easy to get hung up on technicalities and details, but they do matter. There was a lot of paperwork and not enough time to review everything thoroughly - similar to a home closing, where everything moves fast right at the end and you're signing before you've had a real chance to read it all. We happened to go on slow afternoons, so we were seen almost immediately by everyone. We were in and out about as fast as one could hope, so that was nice. We didn't want to spend a lot of time shopping around and haggling, so there was value to us in getting something we wanted fast. We're very happy with the car. We were lucky it had just rolled off the truck the day we test drove it. We like Bri and would work with her again.

Trash. Nice people but trash business ethics…read more I went to buy 2 suvs from them.one did work. I should have took that as a sign. I pickup a 2015 Range Rover yesterday. the test drive went fine and I gave it a good once over including a scan to see if the check engine light had been reset. from what I could see it was in decent condition for a used vehicle. on the drive home I felt a slight pull to one side. in the morning I took it to go get an alignment. the shop found that both front steering knuckles were cracked. I drove back home and after some digging I found that those parts were under a safety recall. the cracks will cause the wheels to collapse on to the frame. had they failed on the way home that could have been my life or others lifes. what makes this so petty is that car online could have gotten this done for free. they risked my life because of lack of just not wanting to make an appointment. this recall comes up under any vin check so they had to see it. I was one large pothole from a potential life threatening accident. That is a trash business ethic.

The experience with Georgia Luxury Automotive Smyrna was everything positive. I was informed and…read moreupdated every step of the progress. From the beginning, I was given an estimated date of completion, which was spot on. Every one was always courteous and patient. Seamless process. My car looks better than ever. 10/10 recommended

Needed body work on the rear bumper of my vehicle…read more I worked through insurance and narrowed it down to 3 places close by. Thank you Yelpers, I chose Georgia Luxury because it was by far the highest rated. GLA did not disappoint. I set up my appointment and everything went like clockwork. They worked with the insurance company and the rental car agency. Hertz rental car is real close and they picked me up after the appointment. The appointment was incredibly fast and I was only my way. Tiffany provided real time updates via text as the work progressed. I knew the estimate, when parts were ordered, when they arrived and estimated completion date. They actually beat the completion date by a day which worked out perfect with my travel schedule. Now the important part -- quality of the work. It was great, the bumper looked brand new and the detailing was one of the better details I have seen. My vehicle looked like it was ready for the show floor. Great work, great service that met all schedule expectations. Thank you.

I was looking for a specific vehicle. I found it online at 1st Choice Automotive Group. I spoke…read morewith Spencer and met with him the following day. They car was exactly what I wanted. I was able to purchase the car and have had it almost a month with no issues. I would recommend this dealership to anyone.

I purchased a vehicle from this dealership on April 1, 2026, and within only 3-4 days the vehicle…read morebegan experiencing transmission and shifting issues. After approximately 1,000 miles, the transmission completely failed. I had the vehicle inspected by a mechanic who advised that the transmission damage appeared to be pre-existing prior to the sale. I also have reason to believe diagnostic codes had been cleared before purchase. While the vehicle was sold "as-is," I believe customers should still be treated honestly and fairly regarding major mechanical defects. I attempted to resolve the issue professionally with the dealership before pursuing further action. Buyers should strongly consider having any vehicle thoroughly inspected independently before purchasing from this dealership. This was an extremely stressful and expensive experience, and I would not personally recommend purchasing a vehicle here based on my experience.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I purchased a used BMW from Select Luxury in late January 2019. I almost bailed on the purchase…read moreafter reading some negative reviews. I understand people unhappy with transactions are more likely to post than those with good experiences...and that's why I am here today. The vehicle I wanted was likely one of the least expensive vehicles on the lot. I advised that I would be flying in and would pick it up Saturday morning. Mike Goodall at Select advised me to call their car service when I landed and they would arrange for transportation to the dealership (didn't have to do this---didn't even know it was a possibility. Vehicle was cleaned and had a full tank of gas when I picked it up (other posts commented that this wasn't the case). Dealer advised they would overnight titling paperwork to my local DMW in Florida and that I would be able to register it in Florida the following week. I received confirmation of shipping from the dealer when it was sent, and the tag office called two days later and advised I could stop in anytime to complete the registration. I'm still waiting for the crap to hit the fan due to the reviews... Go and get my vehicle registered and have my vehicle tagged the following day. End of story. I'm not a fan of traveling more than 30 miles to buy a car, but when you're looking for a specific car and it's 500 miles away I hope your experience is as good as mine was with Select Luxury Cars. Every person I came into contact with at Luxury was courteous and professional. I highly recommend this dealership and encourage other customers with similar experiences to stand up for this dealership. Matt LaPlante

They forgot to put oil in my car after an oil change and locked up my engine…read more I'd not recommend after they had my car for water entering in through some where. I paid them $1700 to fix it and complete my oil change but the didn't fix neither. Very disappointed.

Beware of doing business here..I purchased a car from here on June 14th, 2025 and paid in full…read moreupfront..45 days later no title, had to go to DOT to get an extension on the tag. Can't get a clear answer on WHY! listen to the other reviews and this one...check out BBB ON this company...BEWARE OF Danny!! Car had bad brakes, rotators, tires rotten, and rims bent..one thing he told the truth on was he wasn't going to help and I should have got it checked out before I brought it!!

Do not buy a car at this dealership. They gave me a false tag, assigned to another vehicle, took…read morethe taxes and I had to pay taxes twice. No one will return your call after the sale and they won't file your title with the state. See complaints at https://sos.ga.gov under license UCAR043839, case 2018-1184, 2024-0595. File a complaint there using that license number

I have bought 4 cars from here. For my wife and myself. A Camry, Impala, Mazda 6, and a honda…read moreaccord. Never got them checked out. I have never had any problems. Understand something, at least 65% of used cars have been in accidents. All anyone can do is fix them and move on. So maybe the cars are "doctored" a bit. That explains the prices. But if u pay in cash, go to a private seller and buy their car. But if u financing, these are pretty good deals. Im sorry about the negative experience others have had. But dont expect a "used" car to be perfect.

as it turns out, the scion xd which marietta auto mall center had sold us had been in a major…read moreaccident which was never disclosed to us at time of purchase -we have only just now discovered that it was shown on carfax as having frame damage before it was sold to us, resulting in a loss of well over a thousand dollars in the selling price to a used car dealer. marietta auto mall center sold us the proverbial ´pig in a poke` knowingly, as they swore up and down that the car we were buying had never had serious damage, which was a gross, utter, despicable lie! beware this totally untrustworthy car dealer, they are a disgrace to georgia! it is too late for us to do anything about this slimy firm, so all we can do now is warn others to avoid mariettá auto mall center! shame on them!

Honest and professional I can't recommend Nexus Autobrokers more! Made one call about selling my…read moreGTR we agreed in a price over the phone and check was in hand with a few hrs.

I just had one of the most enjoyable car buying experiences EVER!! I had always wanted a Nismo GTR…read morebut never thought it was possible, especially when they're really hard to find....That was until I started e-shopping on the Nexus Auto Brokers website! I had read that they are able to arrange shipping and all the other headaches associated with purchasing long distances. So I decided to try my luck and it wasn't long before I had become a Nismo GTR owner! Thanks again Nexus Auto Brokers!

I've debated on writing this review for a good solid week. I've got some time so I might as well…read moreshare my experience. Honestly, buying a car really should take as much time and energy as it did to purchase this car. Before I jump into the details, I'll say that Keenan and Nigel were amazing. Brian the finance guy was an ass but I'll get into that in a moment. Long story long: went to ALM on a Monday, test drove a car. Liked it but wasn't in love with it. Keenan got online with me, we scrolled through some other cars and we found one that was at ALM Newnan. Nigel said they could bring it over on Tuesday morning. I had to work so I sent my husband. When he got there, the car wasn't there. They said they'd bring it Wednesday, I sent my dad. But it wasn't there when he was on his way midday. I happened to be checking the website and the car popped up that it was at ALM Marietta. I texted Keenan and he said he was off but that John would be able to help me. I got there and John immediately began to ask about numbers. I hadn't even test driven the car yet. I test drove it and then we immediately jumped into the numbers. We went back and forth for a longgg time about all the add- ons and ultimately why the math wasn't mathing. Essentially we found out that there was hidden insurance in the final number that "our system adds and there's no way to notate that it's there" We settled everything up and I left. I came back the next day because they promised me new tires and do you know these folks tried to take my car back.?? They said they didn't sell the car for the right price and that the manager was gonna try and not fund the sale. At the end of the day, I got to keep the car, with no added fees or anything. But I would be hard pressed to buy from them again.

Goodness expensive companions, let me grow on this thought a small more…read more When a service is gifted in such a warm and superb way, it clears out a enduring impression that amplifies distant past the minute, the good taste in the mouth left in customer when one received a good treatment, It is the warmth and consistent productivity of fabulous client benefit that takes off a really permanent impression on the client, Encounters like this gotten to be cherished recollections and bring out sentiments of appreciation and fulfillment long after the occasion is over. It is in fact the special combination of neighborliness and expertise that strikes a profound chord within the customer's heart and advances dependability and appreciation. These are what turn an intermittent client into a normal client, and the awesome consideration I gotten from this dealer made me that client.