I have been shopping Cottage Melts online for going on two years and have watched the evolution to…read moretheir brick and mortar location with great excitement. Not only are their melts long lasting, they create some of the best scent combinations of any company I have found. Their dedication to creating quality products and excellent customer service has made me a life long customer and fan. I love their melts, candles, lotions and car diffusers to the point I almost exclusively gift from their shop for holidays. When creating their store they have been incredibly intentional in curating a space that not only will showcase their growing range of products but has also given opportunity to other small, local businesses to sell their products. This commitment to their new community and giving space to help others succeed is incredibly admirable. Definitely worth a drive to see them - smell their products in person - and I promise you will fall in love with Cottage Melts too!

Wonderful assortment of items at a variety of price points. Beautiful space with friendly people.read more

Michelle was amazing in her choices of flowers and the beautiful arrangement for a memorial service…read more.. she knew just what I was looking for . Gorgeous flowers for a fair price . I would certainly call on her for any additional floral needs in the future !

Michelle did the flowers for my mom's funeral. They were positively beautiful!!…read moreWe left the selection and colors up to her and couldn't have been more pleased. She is very talented! It was one less worry to deal with in our planning. A pleasure to work with. Her pricing was very reasonable. Would highly recommend!!

We have purchased a few things from PB over the years but recently we bought a large coffee table…read moreand couch. We were very happy with the service and delivery. The salesperson (Roxanne or Roxie) was very enthusiastic about their products but at the same time patient enough to deal with our indecisive shopping habits. The couch has been great, coffee table too. We have since gone back to grab a few more smaller items and are always happy. My wife really likes to deal with Roxanne now and the more we get to know her the more we seem to spend.

I'll start out by saying we just moved into a new house two months ago and have purchased virtually…read moreevery piece of furniture from PB to fill the entire house. We have spent thousands of dollars and have been happy with these purchases and quality of furniture and especially happy with the store at Evergreen walk. They have been overly accommodating and very helpful. This review is solely of the Holyoke mall store and the supervisor on duty Saturday 4/20. We ordered a custom farm table and have been trying to match Wynn ladderback chairs and are deciding between two colors. The Holyoke mall store had one of the colors in stock and we wanted to purchase it to see if it matched the best with our table. These chairs retail for around $300 per chair. We explained to the salesperson our situation and she was very nice and said she could discount it 20% since it was a floor model. We said great and explained that we would be back to order either the other three of the same color or return it and order four of the other color if this one didn't work out. The supervision came out and told us that if we purchased the floor model there was no way to return it. We explained our situation again and she said sorry can't help you. As we were walking out of the store without the chair, this supervisor had the audacity to ask us if we purchased anything online then to please do it through the Holyoke store so they would get credit. I will never purchase another thing from this store and hope someone from corporate looks into how they are treating valued PB customers.

Could not ask for a better addition to downtown Springfield! What a gorgeous shop with amazing…read morecustomer service. You're awesome, Kelly! I wish I could live inside that shop and their prices are reasonable. Beautiful succulents, fresh flowers, plants, housewares and gifts! So tasteful. The shop is located on the brick walkway Marketplace right next to the Mass Mutual Center - parallel to Main Street. They are next to a couple other wonderful shops (i.e. boutique, skincare, etc). You are missing out if you haven't been there yet!

First visit was overall good, Second visit not so much…read more So I'm gradually buying furniture as I'm saving up for a house right now I'm working on completing my bedroom furniture. In my first visit I ended up getting a nice rug for $100.00 the associate at the stairs brushed me off and referred me to talk to the office desk, a bit later I worked with Dina to get everything set for purchasing the rug. Turns out the rug won't be available until June 1st which is fine I'm patient and I don't need it immediately. With that working with Dina was great she was friendly, professional, and didn't make me feel rushed in checkout and made me want to come back. Then I came back today. My second visit was not great, or good, it was just bad. I went in saw 3 sales associates on the chairs upstairs on their phones and heard them talk about who's turn it is to get up. A minute later I get an associate who's name I cannot recall he did not give me a card or help with checkout. He essentially brushed me off while I looked for decor picked out a picture and vase which totaled $100.00 I got what I wanted then spoke with the sales associate who approached me before but he seemed annoyed and told me to go to the office desk. None of the associates said anything as they were buried in their phones. After I checked out I wanted to speak to a manager but saw he was busy with an elderly couple angry that they got a confirmation notice only to be told they are mistaken and they can't get what was confirmed. To summarize everything: -Dina is great and seems to be the exception to the staff, and the only person worth working with if you want to be treated like a customer and not a burden. - expect to see multiple employees on their phones annoyed by doing their job. - who ever is charge of notifications and the store itself are not communicating properly ( though this was not my issue personally it doesn't set a good tone for when I can expect my rug. If a Marketing rep or someone with the company reaches out I will be happy to provide my customer # and transaction info to verify I am not a bot or troll. To anyone who goes there ask for Dina or don't expect much.

We were impressed with the huge variety of furnishings! We were greeted and service was top notch…read more Nobody hounded us allowed us to walk around and view different items so we could find the best value that worked for us! We settled on an amazing sectional and it was delivered within a week!! I can't complain on bit!

Have you just wanted to buy furniture? How about look around for a store? Why is it so bloody…read morecomplicated??? I got so frustrated this week looking and being bombarded with furniture ads when doing simple google searches! Seriously had to look hard for this place (there wasn't even a Yelp entry) but I'm glad I did. I walked in. Saw two things I wanted that were in my price range, bought them, and the guy who rang me up delivered them to my place that night. It's not a big place but if you need something and want those advertisers to shut the F up, it's there! Done.

The worst furniture store ever ! The manager is so unprofessional with no kind of integrity or…read morecompassion! I bought a dining set from these crooks and when I go to put it together it's two of the wrong chairs ! Not at all what I ordered! I called to tell them what my issue was. They offered to have my original chairs their by four days later. Smfh what made me angry is his fat ass had a nerve to have a attitude like it's my fault! Then I asked to get delivery he laughed and said it's $80 extra! Then when I asked for a refund they said no refunds and that it's printed on their receipt ! Never again is all I have to say !Any place where they don't tell you before buying that there's no refund are thieves!

After fifty years of being Polish, I finally discovered I love Polish pottery. I've bought pieces…read morehere and there, and Great2bHome is one of my top two to shop. The pieces here are different from another shop I frequent, and I love that. I'm into the mixed look, not matchy-matchy. Just my thing. I've found gorgeous pieces here that I love to use daily and showcase at special occasions. The ladies in the shop (one is the owner but the other was equally knowledgeable about the pottery) were two of the genuinely nicest people I've ever met. So engaging and happy. Loving to share info and knowledge and time. Just lovely, lovely people. There's not only a good selection in the main shop, there's also a "gently loved pottery" shop through the lot. Lots of good things in there, too, and all in great condition! What a nice way to offer a budget-friendly start to one's collection, or to expand on one currently started. Since the Covid 19 pandemic, I haven't been able to be back in-store, but took advantage of an online sale. I got three gorgeous medium plates (7-8"?), and they were shipped quickly and arrived with nary a chip or crack. Looking forward to adding to my collection over time! Thank you, ladies!!

A friend of mine recommended this store and I am glad she did. I needed bowls and the great thing…read moreis that with Polish Pottery you mix and match the patterns. The store had an abundance of pieces to choose from. I ended up buying six bowls which turned out to be a welcome addition to the dinner table. They function as a soup, salad or pasta bowl. Just the right size. The store has some incredible merchandise and is definitely a place to keep in mind for gifts for any occasions including for yourself.

After hearing many good things about this shop from friends, I'd been wanting to get out here to…read morecheck it out myself. I finally got the chance last weekend (mid-June 2022) after finding Re-Inspired had in stock something I desperately needed for a découpage class online two days away. First, the place is adorable. Outside and in, it's just a happy, pretty little place. Sharon, the owner, took time from her lunch to answer some questions I had--so generous with her time! And Holley, her assistant, was amazing. Since I was there primarily for the line of Fusion paint and accessories, she gave me soooo much info and tips on achieving the beautiful finishes on many furniture pieces in the store. She was an absolute delight. I got what I was looking for--plus a bit more for a different project--and had a good time in the shop. For those looking for decor or gift items, there's a lot of beautiful things there. There's a wide range, but I could tell it was carefully curated (wall art, florals, vases, cool vintage items, and more). All gorgeous. This shop is one I will be returning to again and again'

Unique finds. Beautifully displayed. Love the special pieces of furniture we bought here! Great…read morevalue and wonderful staff.

Website says they offer estate closeouts, but was terse and a little rude in email when I reached…read moreout with a request to liquidate my father-in-law's estate (he recently passed away.) Told me the items I listed don't sell, sight unseen and with little effort at being professionally courteous. I understand that these items might not sell but he could have handled the delivery of the message better instead of treating me like a burden. Based off of this experience I can't recommend.

I had a great experience at Route 202 Antiques today. The selection was huge, with some really…read moregreat pieces and a true variety of styles/pieces from different eras. I found the prices to be extremely fair, and I walked away very happy with my purchases. Plus, they take credit (I'm realizing this is relatively rare in the Pioneer Valley/Western Mass). I have nothing but good things to say about this shop -- and I reckon I'll be back within a few days to make one piece in particular (a true stunner, though I can't say what it is) my own.