I have been shopping Cottage Melts online for going on two years and have watched the evolution to…read moretheir brick and mortar location with great excitement. Not only are their melts long lasting, they create some of the best scent combinations of any company I have found. Their dedication to creating quality products and excellent customer service has made me a life long customer and fan. I love their melts, candles, lotions and car diffusers to the point I almost exclusively gift from their shop for holidays. When creating their store they have been incredibly intentional in curating a space that not only will showcase their growing range of products but has also given opportunity to other small, local businesses to sell their products. This commitment to their new community and giving space to help others succeed is incredibly admirable. Definitely worth a drive to see them - smell their products in person - and I promise you will fall in love with Cottage Melts too!

Wonderful assortment of items at a variety of price points. Beautiful space with friendly people.read more

Michelle did the flowers for my mom's funeral. They were positively beautiful!!…read moreWe left the selection and colors up to her and couldn't have been more pleased. She is very talented! It was one less worry to deal with in our planning. A pleasure to work with. Her pricing was very reasonable. Would highly recommend!!

Michelle is a master at her craft. The fresh florals for my wedding were so amazingly beautiful…read more She listened to what I requested , soft muted lush high end flowers were exactly what I got. Deliveries to two locations were on time and so professional. If you are hesitating, don't. Great experience from beginning to end.

I'll start out by saying we just moved into a new house two months ago and have purchased virtually…read moreevery piece of furniture from PB to fill the entire house. We have spent thousands of dollars and have been happy with these purchases and quality of furniture and especially happy with the store at Evergreen walk. They have been overly accommodating and very helpful. This review is solely of the Holyoke mall store and the supervisor on duty Saturday 4/20. We ordered a custom farm table and have been trying to match Wynn ladderback chairs and are deciding between two colors. The Holyoke mall store had one of the colors in stock and we wanted to purchase it to see if it matched the best with our table. These chairs retail for around $300 per chair. We explained to the salesperson our situation and she was very nice and said she could discount it 20% since it was a floor model. We said great and explained that we would be back to order either the other three of the same color or return it and order four of the other color if this one didn't work out. The supervision came out and told us that if we purchased the floor model there was no way to return it. We explained our situation again and she said sorry can't help you. As we were walking out of the store without the chair, this supervisor had the audacity to ask us if we purchased anything online then to please do it through the Holyoke store so they would get credit. I will never purchase another thing from this store and hope someone from corporate looks into how they are treating valued PB customers.

If I could give negative star reviews, this place would have one. I was really excited to walk into…read morethis store, since most of the stuff I get is ordered online. I'm a big Restoration Hardware, Crate and Barrel and used to be Pottery Barn fan. We just moved here from Hawaii and was looking forward to furnishing our house with new furniture and new decorative pieces. As soon as we walked in, I went straight for the floor lamps, hoping the rope one I saw online was there. But it wasn't. There were many employees, but none of them seemed like they wanted to help me. I went to a register that I saw someone working at just before I walked up. He went to decorate the tree, he was a store manager, I think. His name was Glen. Either way, I waited there for about ten minutes while he was decorating a tree right behind me and he just ignored me. I went to a register that was ringing up another lady, who was an employee exchanging an item and she had two people tending to her. I waited patiently as the other lady was going to start ringing me up, but she got caught up in conversation with the off duty employee. Really?!? Never did they say sorry for the wait or anything. I was disgusted with their customer service and their SNOBBY employees. Did you forget? You're a mall employee! I will never spend a dollar there. I asked if they had the rope floor lamp here because I saw it in the magazine. But the cashier just said "if you didn't see it, we don't have it." And she left it at that. Rude! No, I'll see or anything. Don't waste your time or money here!!!

Could not ask for a better addition to downtown Springfield! What a gorgeous shop with amazing…read morecustomer service. You're awesome, Kelly! I wish I could live inside that shop and their prices are reasonable. Beautiful succulents, fresh flowers, plants, housewares and gifts! So tasteful. The shop is located on the brick walkway Marketplace right next to the Mass Mutual Center - parallel to Main Street. They are next to a couple other wonderful shops (i.e. boutique, skincare, etc). You are missing out if you haven't been there yet!

We were impressed with the huge variety of furnishings! We were greeted and service was top notch…read more Nobody hounded us allowed us to walk around and view different items so we could find the best value that worked for us! We settled on an amazing sectional and it was delivered within a week!! I can't complain on bit!

I bought a sectional through them. I leased through their Acima program at time of delivery…read moreone-piece didn't fit so I returned it immediately that day. Now they are saying I still have to pay for it!!! NEVER AGAIN!

The worst furniture store ever ! The manager is so unprofessional with no kind of integrity or…read morecompassion! I bought a dining set from these crooks and when I go to put it together it's two of the wrong chairs ! Not at all what I ordered! I called to tell them what my issue was. They offered to have my original chairs their by four days later. Smfh what made me angry is his fat ass had a nerve to have a attitude like it's my fault! Then I asked to get delivery he laughed and said it's $80 extra! Then when I asked for a refund they said no refunds and that it's printed on their receipt ! Never again is all I have to say !Any place where they don't tell you before buying that there's no refund are thieves!

Worst place to buy furniture,never again will we step a foot in this rat hole, this the second…read moreweek waiting for a delivery so we can get the replacement headboard for the one that was broken on the initial delivery and let me tell you no luck yet I mean which legit store tells you that you should get your replacement piece within four days and two weeks have past by and they keep giving us the runaround

A friend of mine recommended this store and I am glad she did. I needed bowls and the great thing…read moreis that with Polish Pottery you mix and match the patterns. The store had an abundance of pieces to choose from. I ended up buying six bowls which turned out to be a welcome addition to the dinner table. They function as a soup, salad or pasta bowl. Just the right size. The store has some incredible merchandise and is definitely a place to keep in mind for gifts for any occasions including for yourself.

After fifty years of being Polish, I finally discovered I love Polish pottery. I've bought pieces…read morehere and there, and Great2bHome is one of my top two to shop. The pieces here are different from another shop I frequent, and I love that. I'm into the mixed look, not matchy-matchy. Just my thing. I've found gorgeous pieces here that I love to use daily and showcase at special occasions. The ladies in the shop (one is the owner but the other was equally knowledgeable about the pottery) were two of the genuinely nicest people I've ever met. So engaging and happy. Loving to share info and knowledge and time. Just lovely, lovely people. There's not only a good selection in the main shop, there's also a "gently loved pottery" shop through the lot. Lots of good things in there, too, and all in great condition! What a nice way to offer a budget-friendly start to one's collection, or to expand on one currently started. Since the Covid 19 pandemic, I haven't been able to be back in-store, but took advantage of an online sale. I got three gorgeous medium plates (7-8"?), and they were shipped quickly and arrived with nary a chip or crack. Looking forward to adding to my collection over time! Thank you, ladies!!

After hearing many good things about this shop from friends, I'd been wanting to get out here to…read morecheck it out myself. I finally got the chance last weekend (mid-June 2022) after finding Re-Inspired had in stock something I desperately needed for a découpage class online two days away. First, the place is adorable. Outside and in, it's just a happy, pretty little place. Sharon, the owner, took time from her lunch to answer some questions I had--so generous with her time! And Holley, her assistant, was amazing. Since I was there primarily for the line of Fusion paint and accessories, she gave me soooo much info and tips on achieving the beautiful finishes on many furniture pieces in the store. She was an absolute delight. I got what I was looking for--plus a bit more for a different project--and had a good time in the shop. For those looking for decor or gift items, there's a lot of beautiful things there. There's a wide range, but I could tell it was carefully curated (wall art, florals, vases, cool vintage items, and more). All gorgeous. This shop is one I will be returning to again and again'

Unique finds. Beautifully displayed. Love the special pieces of furniture we bought here! Great…read morevalue and wonderful staff.

Website says they offer estate closeouts, but was terse and a little rude in email when I reached…read moreout with a request to liquidate my father-in-law's estate (he recently passed away.) Told me the items I listed don't sell, sight unseen and with little effort at being professionally courteous. I understand that these items might not sell but he could have handled the delivery of the message better instead of treating me like a burden. Based off of this experience I can't recommend.

I had a great experience at Route 202 Antiques today. The selection was huge, with some really…read moregreat pieces and a true variety of styles/pieces from different eras. I found the prices to be extremely fair, and I walked away very happy with my purchases. Plus, they take credit (I'm realizing this is relatively rare in the Pioneer Valley/Western Mass). I have nothing but good things to say about this shop -- and I reckon I'll be back within a few days to make one piece in particular (a true stunner, though I can't say what it is) my own.