Open seven days a week, whenever Im working on my old truck and the other closer auto parts places…read morehave to "order it" or "we can get it" this Napa though not close to me has had what I've needed at a reasonable price. The customer service is good here as well, always professional and kind, and always had whatever 60 year old part I may be looking for in stock. A reliable source for OEM and or quality replacement parts for older American heavy metal classics. I do not use them often but when I have the custome service has been good and the prices for whatever I've needed have been reasonable to better in my trading experiences. 4 Stars 00667

Great service all the guys were very helpful, Tristan in particular !!! We were able to change a…read morepart on our own car with the guys help. We're not very knowledgeable so the guidance he gave on what we needed was incredibly helpful. Saved us probably a bunch of money and time doing it ourselves instead of going to a mechanic. 1000000000000000000% would recommend them

This may be the best car parts store Ever!!!…read moreAlways the best service and parts trained employees!

These guys are really friendly in mckinnleyville O'Reilly . Also , they'll loan you a diagnostic…read morecheck instrument for free, I asked a nearby mechanic how much for a diagnostic and he said 185 bucks! I said will you take that price off of the repair if I decide to use you, and they said no! Anyways, take advantage what O'Reilly has

I've been buying auto parts from this place for decades. I've never had a problem with any parts…read more I've never had a problem with 'attitude'. I've never had a problem with... anything. The people who work there are fine and the owner has always been very helpful. This place is so reliable, I drive from Eureka to Arcata to buy parts there. Sure, we have O'Reilly and Napa in Eureka, but I'd prefer to buy parts from an independent establishment. Small businesses are essential to our local economy. If you ever need to buy auto parts in Arcata CA, I recommend Ken's. And tell them I sent you. (They have no idea who I am or anything like that, it's just that I want to promote my savvy online prowess to boost my self-esteem.)

Greg and Andrea saved the day! Not only were they open on Black Friday but they put in a little…read moreextra time in to help me find a comparable 12v battery for my Hyundai Ioniq. We called every auto parts store in town only be told they didn't carry the battery - the local dealership wasn't even open and the one close to home was going to charge me over $600 for a replacement. Thanks you Ken's Auto Parts - we will be coming back to you every time we need help! Enjoy the pie!

Nice selection of car goodies and parts Got a Noco…read morejumpstarter and it started one of my cars no problem

This newest auto parts store is a decent addition to our neighborhood for a national chain. The…read morestore is literally next door to the old O'Reillys store that's been here forever. This new construction building is large, brightly lit and the isles are very wide making it easy to move through the store even when busy. On my most recent visit I was swapping out a dead battery that I priced at their competition. I acquired a comparable battery with them and it was almost $30 less than their competitor. All the staff and managers I've dealt with on my couple of visits have all been professional and helpful. The shift manager on my battery trip actually helped me diagnose the problem by my symptoms description to him, and his knowledge base - I was able to not only save money by his advice and not buying unnecessary parts. Which he could have sold me if he had wanted to. I appreciate the honesty and professionalism he extended me. A national chain auto parts store that has brought a competitive edge to the local market here. Friendly, honest and professional with fair prices and a good selection of inventory. 4 Stars a decent addition to a once captive audience market 00636

Well, my Honda Element fell victim to a recent Catalytic Convert theft and it was not a great way…read moreto start an early day and being a very long way from home. Very long story short - a recent trip down to the city on business, got up the next morning to start the car with a most unbelievable noise... wth?!? sure as shit, look under the car and the damn thing has been literally ripped out from under the vehicle with what appears to have been a sawsall... seriously - I mean in a gated secured parking lot, under lights and cameras and in less than tweleve hours total of when I arrived, gone. And its 350 miles from home... So, you can drive it but there is basically no muffler attached so its hella loud and it effects performance, gas mileage and a whole slew of other things limping the assaulted ride home. Once home, now what? Arcata Muffler did a great job during a bad situation. Repairing the damage, being very professional in a stressful situation. Not only did they work with my insurance to get it done correctly, they also installed a security cage (steel boxes) around the new expensive installed component. The owner wasn't happy with the security "cage" as it was designed, as it still allowed an intruder some access to the convert - so much so that he spent an extra half a day "hardening the target" for me to make it near impossible to get a clear line of access to the part. Never did I ever think I would fall victim to this type of vandelism but I did. I am really glad I kept full coverage on my old Element and it was more of a pain in the ass (only 250 bucks for my deduct) than a very expensive ($3k) pain... and I am really appreciative of Arcata Muffler for going above and beyond to make it damn near impossible to happen again, as once is more than enough. 4.5 Stars - rounded up for building a fort around my catalytic convert... 00730

Nick was honest and professional. He let me hang around and showed me what was wrong and what he…read moreneeded to do. He wasted no time, got it done and gave me a great deal. very happy with this service! So my visit was actually a few months ago so something might have changed since then so forgive me if I am wrong since then for the following comment: Now as a small business that is dedicated to the work I can understand other aspects of running a business may slip away but the only thing I would comment not so positively on would be the office cleanliness. Please hire a cleaning service for the office...it was pretty gross like it had not been cleaned in three years. I did not want to even sit in the chair! other than that ignore the mess and go with the guys who can do it best!

I'll preface this by stating that I declined to have any service performed. My truck broke the…read moreheater inlet connector on a Sunday and I had it towed to northbay's yard to be seen on Monday morning. They performed a thorough first inspection finding numerous issues that I already knew about and some that I didn't. They were very communicative about getting permission before performing services. When I declined services due to financial constraints they were very professional and understanding of the reasoning even going so far as to print out their reports and provide suggestions on repairs for me to perform myself. If my vehicle was not a project truck I would definitely consider bringing it in for repairs and may bring it back for diagnostics anyways. Their services are not cheap but you get what you pay for.

best care. car runs better than driving it back from the…read moredealership. and helped solve a minor issue - no cost. saved 200 plus dollars not going to my dealership. friendly, respectful and efficent. highly recommend

Petr rocks as a technician, honest, straightforward and thorough!! Plus you can often see your…read morerepairs on his YouTube channel.

One of a kind mechanic. Very detail oriented & answers all your concerns. Thank you for taking care…read moreof my prius Petr!

I've always had good luck with batteries from Napa! My…read morelawnmower battery went exactly 2 years to the day of the warranty expiration. Napa had the replacement at the best price and better warranty.

Called for a part. The guy quickly found what I was looking for and offered to reserve it for me…read moresince I was a few hours out. Went in, was greeted and helped immediately. I was out the door with what I needed in less than 5 mins.

Joe is an excellent mechanic and he provides goods service and has a wealth of knowledge and…read moreexperience. I only let him work on my car

Amazing!!! We were quoted for something at the dealer at over $1,000 and these kind people did it…read morefor only $70!!

I just went inside and it was such a refreshing scent, I've been going to the gas station for 20…read moreyeRs, the young women gweneth said she had just been there all day super pleasant young lady and madd the establishment pristine

We stopped here for snacks and coffee while visiting the area, and the attendant (Mack) was very…read morefriendly and courteous. The store and bathrooms were also clean. Good experience.