Fit me in for a smog check on a busy afternoon. I was in and out in 20 mins. Great service and…read morekind, professional staff. Highly recommend Johnson whenever you need a smog!

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

I always get great service at both of the O'Reilly stores here in town. Great selection, great…read moreprices, they price match, they offer a military discount, and they are very knowledgeable. I had a taillight go out, so I came in here. I met Braulio. I asked him if he could put in the light for me, as I don't know how to do it, and he said no problem., he took a look at my vehicle to see what was needed, I purchased the light, and he came out and swapped it out for me. When it comes to anything mechanical, I have 10 thumbs. he was fantastic. He pulled everything apart, swapped out the light, and then put everything back together perfectly, explaining what he was doing as he was doing it. The entire time, he was engaging, and very friendly. as I mentioned before, I always get great service at O'Reillys. I will keep coming back. Thank you.

I was in this store today and I need a 1/2 v belt 37inch outside id belt. this belt went to an old…read morethermoking 20 plus year old. I was told come back In 2 hours and2 hours later as promised I had a perfect match up in my hand.

Nice selection of car goodies and parts Got a Noco…read morejumpstarter and it started one of my cars no problem

This newest auto parts store is a decent addition to our neighborhood for a national chain. The…read morestore is literally next door to the old O'Reillys store that's been here forever. This new construction building is large, brightly lit and the isles are very wide making it easy to move through the store even when busy. On my most recent visit I was swapping out a dead battery that I priced at their competition. I acquired a comparable battery with them and it was almost $30 less than their competitor. All the staff and managers I've dealt with on my couple of visits have all been professional and helpful. The shift manager on my battery trip actually helped me diagnose the problem by my symptoms description to him, and his knowledge base - I was able to not only save money by his advice and not buying unnecessary parts. Which he could have sold me if he had wanted to. I appreciate the honesty and professionalism he extended me. A national chain auto parts store that has brought a competitive edge to the local market here. Friendly, honest and professional with fair prices and a good selection of inventory. 4 Stars a decent addition to a once captive audience market 00636

I use to go to these guys for all my accessories, until when I wanted a set of airbags installed on…read moremy Silverado for towing ... The young gal and I talked about it and she figured about 3-4 hundred over the price of the accessories for installation ... about 800 bucks in all ... When I went to pick up my truck her Mom was there , and all of a sudden labor costs was tripled ... They had 2 guys working on a 1 man job ! I must have paid those guys salary for the day ... If you go here , make sure you get a written estimate... I will never be back there again , and will steer all my friends away from this shop ...

This place is truly amazing. I went down there to initially buy a cover for my new pop-up tent…read moretrailer that I purchased. First person I met was Sarah that works there. Let me tell you she has the best customer service that I have experienced in a long time. This whole place treats you like family. Since then, I've purchased a hitch for my truck. They've helped me so hard finding mirrors for my truck. They will go above and beyond helping you with anything that they can. I'd like to personally, thank everybody that works there for everything that they do and all their hard work. You have a customer for life.

Fast, helpful, and honest service! I had a nail in my tire, Heather helped me right away, and the…read moretire was fixed in little time for a good price. Highly recommend!

Great service on my old girl 05 Elantra; got a new timing belt, water pump, & CV joints. Great…read morecommunication with the shop, reasonable prices & and my car is driving so happy! 10/10 recommend.

Service and workmanship apparently suitable but charges for parts was almost 3X retail (spark plugs…read more@ $38.56 each, retail $13.50)

Hands down one of the best shops in town. Jason and crew work hard to get you in and out and do…read moregreat work. Been going there for years and will continue to. Thank you Jason and crew for the hard work and transparency of the whole process.

Needing a new car, very unexpectedly, we wanted a vehicle that would last. A family loan of a 2015…read moreSubaru with nearly 200k convinced us to try one. Due to the Covid pandemic we did not expect to find "our" car on a local lot. And, yet, there it was, having just arrived when we needed it! And with all the features we wanted, and then some. Kenneth was the perfect sales rep for us. He was knowledgeable and efficient in his demonstrations. Its been about a month and we love our new ride - and the after sales services have been wonderful, too.

Zac was an incredible salesman and he explained everything very thoroughly. I was barely…read moreconsidering a crosstrek and he 100% sold me on one. We are in love with our car! They were so helpful, kind, and supportive. We absolutely love our new car.

They are over priced almost criminal Got quote for easy…read morehitch instal and wiring I would supply part hitch and wiring kit. There labor was $630 compared to other shops at $150 Seams excessive and consumer gouging This was a no drill install There rip people off

The owners of this business are so awesome. My sister recommended them to my neighbors who were on…read morevacation. When their car broke down, they took it to pro Pacific auto repair, and pro Pacific went out of their way to help my neighbors and get them in their three sons all under the age of five back home. Can't recommend them highly enough.!!