Great work as well as communication. Have taken work trailers and suv in for work. Finished on timeread more

These folks are fantastic. Honest, helpful and fair pricing. I wholeheartedly recommend them. Even…read moreif your problem is something they don't handle, they will give you a solid recommendation.

Fit me in for a smog check on a busy afternoon. I was in and out in 20 mins. Great service and…read morekind, professional staff. Highly recommend Johnson whenever you need a smog!

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

I use to go to these guys for all my accessories, until when I wanted a set of airbags installed on…read moremy Silverado for towing ... The young gal and I talked about it and she figured about 3-4 hundred over the price of the accessories for installation ... about 800 bucks in all ... When I went to pick up my truck her Mom was there , and all of a sudden labor costs was tripled ... They had 2 guys working on a 1 man job ! I must have paid those guys salary for the day ... If you go here , make sure you get a written estimate... I will never be back there again , and will steer all my friends away from this shop ...

This place is truly amazing. I went down there to initially buy a cover for my new pop-up tent…read moretrailer that I purchased. First person I met was Sarah that works there. Let me tell you she has the best customer service that I have experienced in a long time. This whole place treats you like family. Since then, I've purchased a hitch for my truck. They've helped me so hard finding mirrors for my truck. They will go above and beyond helping you with anything that they can. I'd like to personally, thank everybody that works there for everything that they do and all their hard work. You have a customer for life.

The guys went above and beyond their duty. Thanks again you guys for helping out a stranded motoristread more

Nice selection of car goodies and parts Got a Noco…read morejumpstarter and it started one of my cars no problem

I always get great service at both of the O'Reilly stores here in town. Great selection, great…read moreprices, they price match, they offer a military discount, and they are very knowledgeable. I had a taillight go out, so I came in here. I met Braulio. I asked him if he could put in the light for me, as I don't know how to do it, and he said no problem., he took a look at my vehicle to see what was needed, I purchased the light, and he came out and swapped it out for me. When it comes to anything mechanical, I have 10 thumbs. he was fantastic. He pulled everything apart, swapped out the light, and then put everything back together perfectly, explaining what he was doing as he was doing it. The entire time, he was engaging, and very friendly. as I mentioned before, I always get great service at O'Reillys. I will keep coming back. Thank you.

I was in this store today and I need a 1/2 v belt 37inch outside id belt. this belt went to an old…read morethermoking 20 plus year old. I was told come back In 2 hours and2 hours later as promised I had a perfect match up in my hand.

Service and workmanship apparently suitable but charges for parts was almost 3X retail (spark plugs…read more@ $38.56 each, retail $13.50)

Hands down one of the best shops in town. Jason and crew work hard to get you in and out and do…read moregreat work. Been going there for years and will continue to. Thank you Jason and crew for the hard work and transparency of the whole process.

We had a terrible metal-on-metal scraping noise, from the passenger rear wheel, suddenly begin…read moreafter a stoplight while passing through Eureka, and it definitely didn't sound good. We pulled over and called our RV insurance, but while waiting for a callback, I started calling around town to see if anyone could help us sooner. It was already 3pm, and unfortunately every place I called told me to come back the next morning. Since we were just traveling through in our camper van, waiting wasn't really an option. We just wanted to safely continue on to our campsite. When I called Old Town Auto Service, they didn't hesitate at all, just told us to stop by and they'd take a look right away. We drove over, and they got our Promaster Solis Pocket up on the lift immediately! They quickly found the issue: a small rock had gotten wedged between the rotor and the heat shield. Simple fix, but a huge relief. We were in and out with the problem completely resolved before our RV insurance even called back to say they were still trying to find a technician for us. 5 stars all the way! The staff was friendly, the shop was clean, and they treated us with respect, even for such a small issue. It's a big deal to find a place willing to work on our van without hesitation. If you need anything in Eureka, I highly recommend.

Beware of shady business practices! They changed my online selection to a more expensive oil…read morechange. They are overpriced, I was charged $108 for a 15 minute diagnosis and the diagnosis was $2500 to replace the manifold when the crack just needed to be welded. $700 for that, an oil change, transmission and brake flush...There's plenty of shops in the area, I won't be returning and suggest others to look elsewhere.

This small independent trailer sales and service shop sits right on the Humboldt bay, literally…read more Just south of Arcata right on the 101. Carries a decent selection of open and enclosed trailers. Dump, gooseneck, car haulers and tilt beds in a variety of lengths and weight loads. I bought my 6x12 enclosed high top from them a while back and paid a better price for it than any other trailer shop in the area would give me. Gave me a good price the first time, no haggling was needed, and they didn't waste my time or theirs - all in all an easy transaction. If you're in need of a trailer in about any size or configuration - give these folks a visit. Friendly staff, no nonsense service and will work with you to earn your business. 4 Stars - worth a visit if you're in need of a trailer or repair 00581

California trailers provides amazing customer service. Their prices are equivalent to out of the…read morearea trailers, AND if you trailer ever needs to be worked on they are the ONLY place to go. I've purchased 4 trailers from them and I will continue to give them my business! They also support organizations that focus on trash/litter pickups within our community, so they are indirectly cleaning up our community too!