I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

I was impressed with this business when I first arrived, they did well with the standard…read moremaintenance and they had good customer service. However, when I went in with something less common, they basically either could not do it or did not want to do it. I was smelling gas, and their response was "We could not find anything". I took it to another shop, they dropped the gas tank and found a hole in the tank.

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Hats off to Jessie and Lyle at JL Automotive, the dynamic duo that saved me on short notice. Jessie…read moreand Lyle are always friendly, prompt and fairly priced. Lyle got my car fixed up and out the door in not time. Consider JL Automotive for all your automotive needs, from classic cars to new cars. You name it, they can fix it!!

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

Wayne is awesome. I…read morecame here after first stopping by Antich Automotive. The guys at Antich were busy, I understand that, but they were rude and would hardly speak to me. When I stopped in at Wayne's he was extremely busy too, but he was friendly and took the time to make sure I had all my questions answered. He even answered a couple of my calls after-hours when I came up with more questions. It was painfully obvious that I know very little about cars, but Wayne was very helpful and answered everything without any hint of condescension. Whereas most mechanics I've been to tend to say, "Well, that part does [insert unintelligible mechanic-language here]." Since I have no idea how much most parts tend to cost, I went to Google to compare his estimate with prices I could find. Turns out, he's actually quite reasonable! Another thumbs up for Wayne. I went back in a couple of days later to see how things were going on my vehicle. (There were multiple jobs ahead of mine, and due to safety concerns with the car, I just left it at Wayne's.) Wayne and I started talking, turns out he's a really cool, honest guy. There were several things I wanted to have done where he would say, "I could do that for you, but I don't really do a lot of that here. [Insert Name] down the street could do that for less and probably do a better job." What? I don't think I've ever heard a mechanic say that. Last I checked, most people would go ahead and do the requested task without saying "So-and-so down the street would do that for less." Fantastic service!

This shop maintained my Fiancee's mother's car exclusively for a many years before she passed. As a…read moreshadetree mechanic myself, the issues I found were just not OK. I was working on the other side of the country or I would have at least inspected things myself. They charged her a large sum to replace all the shocks on the car. The clunking that the car always had (over every bump) since the repair was due to the strut top nut being loose. That's why it's important to not just use the impact and hope the nut is all the way down, you'll want to counter hold the strut shaft with the allen in the middle. (In other words, the new shocks were not installed properly) They also replaced the serp belt, and within a few months, it shredded itself on the highway, leaving my girl stranded. I didn't get my hands on it myself, but we put a new belt on it and it has run fine for another three years. (In other words, it was not properly installed or something worse) We had an issue with the car overheating and not making enough power to drive up large highway hills. That was tracked down to the incorrect spark plugs being installed. I only have this one experience, but there were obvious things that were not done properly. It's too bad, because her mom trusted this shop due to one employee attending the same church that she did. At best, they are not competent. At worst, ....

Wow! I was in big trouble. I was traveling out of town (I'm from Reno, NV)! My 2002 GMC Yukon…read moredied in the middle of an active downtown street in Eureka, CA. I called several shops but they could not get to me for over a week. When I called Marshall's Auto Repair, I explained my situation to them. I was not expecting priority treatment being from out of town. The owner, and his son, were AWESOME! They got my car in, confirmed my suspicion that it was a fuel pump, and repaired it. They were kind, sympathetic, professional, personal, and fair-priced. Seriously, if I lived in this area, I would NEVER go anywhere else. They are my new heroes! 10 Stars from me! I could not have been more impressed or more thankful.

I've been bringing my three cars to Orion for five years now. I trust him. He charges a very…read morereasonable price and he's a good mechanic. He takes the time to explain things to me and he's friendly. I've asked him to do some preventative maintenance on my older cars, like installing new hoses and a transmission cooler, because I want to keep the cars for a long time. Orion explains the pros and cons of each job, and he's quick to tell me when something isn't worth the expense. I appreciate that.

This guy is the best took car in asking for something to be done and unlike many places he was…read morehonest said it was a lot of money and then I would've had more work coming, with that information I changed my plan and of course he will do the work. The best type of service provider

I want to say.... If you need your auto, truck, etc.. certified... call this place. They are $150…read morecheaper than Johnson's automotive just up the street. I'm a victim of Johnson's terrible customer service and they are just plain dishonest. Quality service at Broadway Automotive.

Needed a smog check for my daughter's car along with an oil change. Made an appointment & was told…read moreit would take 2 hours. Hour & a half later got a text with recommendation of services that I could approve or not approve. Pretty cool. Great job!

Wow..all I can say is wow! Yesterday I was getting gas at Renner and noticed my front tire…read morepressure warning light was on. I am aware Renner has an air/water station however it does not have a pressure gauge on it. Air pressure is a safety issue when riding a motorcycle which I was. After gas i pulled in front of the bay doors and saw the mechanic looking at me. I asked if I could get a squirt of air. He told me to go ask the person in the officeand he walked away. I walked into the office and spoke to a woman who acting as if I was bothering her. She referred me to Renner's air pump. Both people at this business are extremely rude and can't be bothered. I guess I won't be bothering to ever give them my business. It's sad as you would think a small business would have a better attitude to bring customers. I guess they don't want future customers .

Called morning if for an oil change. Got me in no fuss with grade A service. Said I needed a new…read moreair filter but were not at all pushy. Professional and reasonable, what else can you ask for?

From my first phone call to them to me picking up my car after repairs was totally seamless. When I…read morecalled to make an appointment they were attentive and professional. I was scheduled within a few days. Dropped my car off at 8:40 am and received a call less than 2 hours later that the repairs were done. Cost came in exactly as they had quoted me. Very satisfied.

Great mechanic, James. I did not catch the name of the man working in the front office but he was…read morevery polite and informative. Pretty fair price for the job. Good value.

I was a Travel Nurse in Eureka CA staying at the Red Lion for almost a year and was fortunate to…read morefind a decent, knowledgeable, honest mechanic/owner Joe at Automasters right behind the hotel. Synthetic Oil change at very decent price bringing in my preferred oil. He even took the time to ride in the vehicle with me to diagnose a torn boot on the front drive shaft that he fixed up along with some other repairs to insure my trip all the way back to the east coast on the beach went safely which it did. Easy to work with and friendly. All of these qualities are getting harder and harder to find these days. So as Veteran and an RN I would highly recommend his shop. Thank you.

This place is a God send. The owner Joe has such a great attitude. They saved my car and didn't rob…read moreme. So often, women walk into mechanics and get sold a whole menu of things they don't need. He fixed something very fast, and charged me next to nothing. Thank you so much .

Went in first thing in the morning, a few weekends ago for an oil change and to make sure…read moreeverything under the hood was running well. The wait wasn't long. Staff was fun to chat with and helpful. Very knowledgeable mechanics. I will be back. I understand why their ratings are what they are. Glad to have found a personal mechanic. Maintaining a car isn't cheap, but I thought prices were affordable for everything I had done.

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.