Overall I've had a good experience with Verizon and haven't had any issues with service or my…read moreaccount. Everything works as it should, which I appreciate. The only downside was the long wait at the store -- it wasn't even busy, but it still took a while to get helped, which was a little frustrating and felt like there just weren't enough employees working. Other than that, no real complaints. If they improved wait times, it would easily be five stars.

When I checked in at the kiosk it said there were 5 associates to help and there would be 0 minutes…read morewait. Well there are only 2 associates on the floor and no one came out to help for half an hour. I finally left without any assistance.

I had an absolutely amazing customer service experience at the AT&T store, and I want to give a…read morehuge shoutout to Gabe. I walked into the store just as they were closing, and despite that, he still welcomed me in and took the time to help without making me feel rushed. Gabe was patient, kind, and genuinely focused on helping me. He listened to my needs, explained everything clearly, and walked me through different services and product options so I could make the best decision for myself. His knowledge, professionalism, and calm demeanor made the entire process stress-free and actually enjoyable. Customer service like this is hard to come by. Gabe truly went above and beyond, and AT&T is lucky to have him. If you're looking for someone who cares and knows their stuff, ask for Gabe--you won't be disappointed.

Made me wait one hour while the spoke about life, to finally pay attention and answer the one…read morequestion I had, I just was wondering if the had the new iPhone in stock. Answers was no and I just wanted one hour

A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

we were visiting from out of town and our phone broke and Lexi was so helpful and patient with our…read moreunique circumstances. I also couldn't help but notice how thoughtful and patient she was with the gentleman before us helping him try to figure out his phone. Transferring your phone and waiting can be a stressful process that she made it very easy and quick. All of the people inside of the T-Mobile were very helpful and very nice.

Poor service constant wifi issues many drop calls phone bill 3x what I was quoted, never worked on…read moreboth lines when we travelled internationally. Try mint instead at least the bill will be 1/3 the price without constant mis charges

I've been in lifelong AT&T Customer. This is the worst experience I've ever had and I was in the US…read moreNavy. I would lie too, misinformed never sent email explaining all the processes in the 14 day return plan it took me almost 2 weeks to get to where I'm at to figure out that I got screwed over so I'm taking legal action against the corporate store AT&T. Through the Attorney General's office on the mainland. And the Department Of Commerce & Consumer Affairs here on the Big Island once I win that one. I will see AT&T in a civil suit! Decoration of human rights, article 5, no one to be subject to torture, cruel, inhumane, degrading, treatment or punishment! This is the way AT&T corporation is treated a lifelong customer shows where the loyalty delays. I'm just a number! Piss off AT&T!!!!

Sucks, does not answer a phone call or advisors are totally lazy. At&t should close that store. Or…read morereplace personnel.

RAMON@Spectrum has the patience and heart of an angel! His…read moreprofessionalism and skills helped me tremendously! Thank you Spectrum for hiring such a kind, knowledgeable and helpful employee! Andrea Johnson

So after explaining everything to the spectrum service representative, and shutting down my…read moreservices that I never used. Spectrum gave me the middle finger again by charging me the full outrageous amount. 129$ for a landline ‍. Suggest again that anyone should seek and use a different provider.

I needed to get a new laptop as the one had finally stop working. I was able to get a new one at…read morethis store. The associate who helped me was very helpful. The one I was looking for was out of stock, so he suggested another one they had so I brought it. The cashier who helped me was very friendly and fast, .

Very easy nice and accommodating to my needs. Offered help very easy process. Will return for sureread more

save your money, go to At&T. we paid almost $100 for TWO screen protectors…read more we walked in and the lady working didn't even tell us the price, there are no price tags. it is my fault for not asking just saying it's pricy.

My experience with Island Cell truly disappointed me . I had broken my screen during my stay in…read moreHilo , and I trusted in them to fix my screen correctly. But this was unfortunately not the case , as all they did was replace everything with a smaller and low quality screen . After back and forth arguing , I requested they just simply take everything off as it was not worth the $300 they were charging . Stay away from them at all costs if you're in Hilo .

Harmony Kawelu was the most AMAZING assistant I have ever met in my life. She was so helpful,…read moreresourceful, and skilled, she helped my family identify all the accessories and services we needed to communicate with one another successfully. I highly recommend this establishment if you are looking for affordable, quality phones and accessories.

Havent had a bad experience other than the store smelling like smoke. Yet when you walk in. You can…read moresee the store is ran by tweekers....look like the had a job fair at a garbage pail kids convention. Some money is going to be messed up somewhere!

I'm surprised at the very few reviews given the variety of services Microcom provides. I've been a…read moreDISH customer for more than twenty years, and except for the consistently rising prices, I'd have to say I've been satisfied. I had a Microcom technician ( Renee ) bring me a new DISH receiver last month and we got to talking about Internet service. He recommended Starlink. I had never heard of Starlink but after some Internet research I decided to give them a try. For twenty years I've been using Verizon cellular connections. At first I was impressed but gradually over the years my service has been less and less impressive. Over the past few years my Verizon service has become less and less tolerable. The single issue is speed. My download speed is consistently between 1 and 2 mbs ( megabits per second ). On a good day, during off-peak hours, it might range between 4-7 mbs. On what's become a truly rare occasion it might hit 10 mbs, but I can't remember the last time it was that fast. And don't think the issue is with my equipment. I have a very strong cell signal booster installed. Between my wife and myself we have two cell phones, two Ipads, and three MiFis ( cellular modems ) and they all record the same speeds at any given time. I installed the Starlink system a few days ago. The install was relatively easy. Aiming the dish isn't a problem because the dish has motors that can rotate the dish and change its angle to the sky in order to optimize signal reception. For example, upon powering up, the dish immediately rotated 180 degrees and tilted back a little. I must have checked speeds twenty times in the past two days and the speeds I've experienced have ranged between a low of 95 mbs to a high of 175 mbs. The equipment cost is competitive ( around $500 ), the system is pretty 'slick', the quality of the hardware seems first rate, the monthly service charge is reasonable ( $120 per month ), at least given my Verizon alternative, there are no meaningful data limits ( 2 terabytes ), no contract, no cancellation penalty, and a thirty day, money back, guarantee, but the truth is that the reliable connection speed should be selling point enough. I got my Starlink equipment from Microcom in Hilo. The staff, both on the phone and in person, were all knowledgeable and very helpful. Renee is an outstanding technician and if you didn't feel up to doing the install yourself, I'm sure he'd do a great job. I couldn't be a more satisfied customer. This is one of those cases where I'd give Microcom and Starlink ten stars if I could.

I signed up for Direct TV April 2nd. I spent hours at the store then on the phone with a sale…read moreexecutive who quoted me prices and packages. When the onsite technician came to install they told me that I needed much more than I was told. Them worst part was that they said it would cost me 20.00 for installation and it was 90.00. They do not know what they are talking about and when I went back to confront the manger with the situation she did NOTHING. I would never recommend these people they do not know what they are doing.