This company is amazing and will bend over backwards to help you and meet your timelines. When I…read morewas having phitis done for a priperty they saved my schedule by being flexible. Would recommend them anytime.

We wanted to prep our roof for solar installation so we contacted Property Wash in Paradise to give…read moreit a good cleaning. Caleb came to take a look at my roof and gave us a quote for a Soft Wash roof cleaning. I also asked them to add some pressure washing to our driveway and sidewalk, which had some moss growing. Today was wash day. Kai arrived and got right to work. He did a great job on the roof and flat areas as well. Went the extra mile with some edge work that was needed, too. He let me know about some minor trouble spots to be aware of and took great care of our needs. We're ready for our install and very pleased with the results!

I would write a review on their service but I can't even get them to respond to my voicemail or…read moreFacebook DM. If their lack of response is any indication of their services, then I say NO THANK YOU!

I did not even get as far as hiring these people because the person who responded to my simple…read morequestion of how much he charges per hour was so rude! He offered me a rate of $200 so naturally I wanted to understand how many hours I was getting so I could compare it to other cleaning services. He said if I wanted to know his hourly rate, he was not the right person for me! Who can stay in business with such a rude attitude!? He seems sketchy if he can't give me a straight answer.

Mel was super friendly! She got so much done in 4 hrs. Am…read moreexcited to have her come biweekly ongoing. Great work!

Mel is so amazing! She does a great job and it's very affordable. Highly recommend her services!read more

Shirley and Brie are a force of nature! I remodeled the kitchen and there was a layer of dust on…read moreliterally every surface In the house. The second they walked in the house they started working and five hours later (they didn't stop once) you cannot find dust/dirt on any surface anywhere and I mean, not under a chair, not under the couch, not on top of a picture frame . . . It's absolutely spotless. I'm a professional flown here from California. Ive hired cleaning crews with literally 8 people and I've never had a project cleaned as thoroughly nor with such friendliness and diligence. Hire them now before they get too busy, you'll see what I'm talking about. Thank you Sunshine for making this place look great!!!

From the owner: Aloha, we are Sunshine's Cleaning Service with 18 years of experience in the cleaning industry. We…read moreare detailed and customized to your needs. Based out of Hilo and covering the surrounding areas. We Offer: Residential Maid Service Vacation Rental Cleaning Move In / Move Out Cleaning Office Cleaning Commercial Building Cleaning Organizing

After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

Called - he gave a quote (Very High) ! When he didn't know…read morethe make or model - as the quote was for a top load washer when it was a front load washer - He kept say it was a lot of work, and very expensive When all it was - was a hose clip that came loose

Jeremy was able to assess and repair my otherwise unreliable vehicle. He was calm and patient in…read morehis explanation of work needed and completed to be road ready. I'm so pleased and relieved to have a good mechanic in my area. I will return and refer to him into the foreseeable future. I appreciate all your aloha Jeremy

2 Star Honest Review of "Five Star Cleaners" and Owner Jade…read more(Lengthy but worth the read if you're considering this company) This is my honest experience with Five Star Cleaners, run by Jade, and why I unfortunately cannot recommend this company. I was in search of a move-out cleaning for my ohana rental and needed a reliable, reputable company to take on the job. I found Five Star Cleaners, and Jade sent an amazing cleaner named Chelsea, who did a fantastic job on a small test area. That experience gave me confidence in their quality of work. As a homeowner, I'm careful when hiring service providers -- especially when I'm not going to be physically present -- so I planned this cleaning a full month in advance. We scheduled a team of 4 cleaners, at $120/hr, for roughly 3-5 hours. Everything was confirmed: my proxy (a trusted friend) would be there in my place as I would be off-island, and multiple cleanings were lined up. A week before the job, I checked in with Jade to confirm everything and asked for a detailed list of what the cleaning would include (e.g. baseboards, windows inside and out, cabinets, full deep clean, etc.). I also mentioned I'd like the invoice to clearly reflect the services for documentation purposes -- in case anything came up with my tenant's security deposit and I needed it for small claims. That's when Jade suddenly became uncomfortable and said this was "concerning." I clarified that I wasn't threatening legal action or involving her in a dispute -- I simply needed a clear invoice, as any homeowner would, to show a judge the unit had been professionally deep-cleaned (as required by my lease). I explained this is standard procedure, and no liability or risk would fall on her or her team. Just a paper trail. However, Jade insisted she didn't want to be "caught in any legal crossfire" and pulled out of the job entirely, just one week before the scheduled date, leaving me scrambling just days before I was scheduled to leave the island. She refused to speak on the phone to clarify things or resolve the misunderstanding. All communication abruptly stopped. To make matters worse, Jade then blocked me on Facebook and all other communication channels, presumably to avoid accountability and prevent a negative review -- rather than taking ownership or having a respectful conversation as an informed and professional business owner should. That behavior alone speaks volumes. This last-minute cancellation was a major inconvenience and unnecessary stress, especially after a month of coordination. I had trusted this company to follow through -- and instead, they dropped out without any real attempt to problem-solve. That is not professional in my opinion. To be clear, I don't wish Jade or her business any harm -- but I do not consider this company reputable based on this experience. In Hawaiʻi, where it's already difficult to find trustworthy cleaning services, this situation only made things harder. If you're a homeowner or property manager needing reliable, professional, and communicative service -- I would encourage you to look elsewhere. This wasn't it.

First of all, Julie Chan the owner was courteous and very professional in explaining the services…read more She even gave a follow-up call to remind and confirm the scheduled service. The Lady she sent was also courteous and professional addressing every corner of the house and quietly doing a thorough job. The house was left strikingly clean with no over scented smell of the disinfectants used like most others do. Yet there was a clean pleasant smell and clean looking place that she left.