Highly recommend, good communication, good quality of work and goes above and beyond to help the…read morecustomer make the right financial choices when it comes to repair vs. buying a replacement.

Carol does very good and reliable service and repair to cell phones and also computers. She has…read morefixed and repaired both.

I will say their customer service is very good at being responsive and replying. I also love that…read morethey are apple approved so if you have apple care it's free for your covered product! I have a product that was out of warranty and their price that you have to pay to get it looked at gets applied to the total cost of the repairs needed and I think that's really good and ultimately why I did go with them! Mahalo Nui loa for helping me for the last 4 years now!

Well I went to get a repair, but was recommended that the repair would cost as much as a…read morereplacement. I would have rather had my pad repaired, but seemed like not an option. Not sure I would recommend this place as it seems they would rather sell than fix.

I would like to give a "shout out" to OfficeMax for hiring such kind, respectful& professional…read moreemployees! CHELSEA IS AWESOME! She went over& above helping me with my business this morning! I will be back! I appreciate her helpfulness!! Mahalo, Andrea

Terrible customer service today. Whoever the woman is running the printing desk. Unbelievably rude…read moreto Kūpuna. No longer will my business ever come here.

I live in a remote area and had issues with my internet device. I called Nu'u Computers, and they…read morewere willing to come out despite the long travel distance. They were incredibly kind and patient on the phone, and when I needed to reschedule, they were super understanding and flexible. In the end, the problem resolved itself, so I cancelled the appointment, but they still offered helpful advice for the future. Excellent customer service--highly recommended! Thank you very much Garrett.

Garrett is the best IT person I've ever had, he's fast, efficient, orderly and compassionate about…read moremy problems. Imagine going to a doctor and as you sit on the table telling him your list of problems, the doctor appears to be nodding understanding and listening, and you think it will take months to fix all your issues, but you leave the office with your leg repaired, your hurt finger feeling better, your mysterious symptoms explained away and a prescription for good maintenance on your body. Garrett is THAT doctor.

I want to thank Ramon for his help assisting me buy my new phone, as well as learning to use it…read more It's complicated for a person of my age. His patience and kindness as well as knowledge are rare and appreciated! Shout-out to Spectrum for hiring such an amazing young man! Mahalo, Andrea Johnson

Store Manager James Matabishop is a horrible store manager. He said he couldn't do anything but…read moregive me a $10 credit, regardless of the last rep telling me the wrong information. She had told me to upgrade and come back 30 days later. I found out today today, at the time of that encounter, she had only been there a month. I told them this is unacceptable. The store manager stated, "This is a he-said, she-said situation." I told him, Why did the rep upgrade my plan and tell me to come back in 30 days? That was actually written in her notes. This is the third time Spectrum can't do anything about an issue except offer a $10 credit today. Then the store manager told me, " Sorry, I have only been here 3 months, but I can't do anything except give you a $10 credit." I asked for his boss, and he said, " Well, it's late, and they're probably on the H-1." He still didn't let me speak to anyone or continue to apologize for the inconvenience and ask me to please come back tomorrow for when his boss would be available. The customer service rep, had apologized more than he did. I insisted on speaking to someone in the company that's higher and he said there's no one. I said," so you're saying that 100% there's no one else you can call?" he said, "well, I can call a lot of people," so I said, "then let me speak with one of them." He went to the back for about 20 minutes and said,"I emailed your concerns." I asked for a copy, he said'" I can't give out company emails," I replied,"you can cross out the email addresses I don't need that, I just want a copy so you can show me that you tried your best to help me." He replied,"I am not giving out company documents." Such horrible service. I am going to switch my phone, internet, and cable to a different carrier. *Not all was verbatim. But most is his words.

Paul is EXCELLENT at what he does. I have used his…read moreservices multiple times. Always incredibly professional and, usually, fast. His prices are more than fair! Seriously, he could charge a lot more for all that he does. I first met him when he lived in Phoenix, AZ, and he has been my go to guy even though he deserted me and left for Hilo. He really does know what he is doing. I've used others in the past, and Paul is by far the most knowledgeable that I have had the pleasure to use for my computer needs. Another great point about Friendly Computers is that they don't try to upsell you on all kinds of BS you don't need. He recommends what you absolutely need and what you might like, but there is no hard sell like at other places.

Awesome! Fast, knowlicable, and full of himself as all great programmers should be! Thanks again…read morePaul! Look forward to more business in the future! **H&H Distribution Hoku Hua

I found AlohaTechs on Yelp when my husbands business computer stopped working. Ryan answered my…read morecall immediately, took the computer 20 minutes later, and within 30 minutes of me dropping the computer off, Ryan was able to determine that the hard drive was fried. He offered great advice, was very professional, and extremely quick!

Great design and friendly service I love working with Ryanread more

A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

This computer repair place is the best thus far. Id give a 10 star review if that was an option…read more Ive gone to 2 other places to get my laptop fixed and was told they was not able to do it. Even the Mac store to. I found this place and boom the owner went ahead and ordered the part and fixed it. I did'nt have a extra charger to replace the one that broke off in the port but the owner found a spare and gave it to me saying "Merry early christmas". Super happy and blessed. Id recommend this place. Very reasonable pricing to.

Who are you going to call at 3am in the morning when you are having internet or computer issues?…read moreDustyn at Top Tech of course! I have 2 different businesses and one especially is a very busy office here at Suite Possibilities where we service many tenants and conference room users with complimentary wi-fi. Dustyn is very responsive and we rely on him to even recommend or put together computer orders for my staff! He will order, track and install on site! Dustyn is very knowledgeable, super friendly and very efficient. We have him as part of my team and on speed dial for all of my office needs. His professionalism and outstanding service is something I can personally vouch for and would highly recommend him.

Toptech had been managing the network at our auto body shop for a few years now and I have to say,…read morewe couldn't be more satisfied. Dustyn had been extremely intuitive and proactive, always making sure our network and equipment meet our needs today and as we grow. He has even talked us out of a costly equipment purchase that probably would have made him some money. Whenever we buy computers on our own, Dustyn makes sure that we're getting the right machines to meet our needs now as well as down the road and helps get everything set up perfectly. We've even gotten his help setting up shop equipment that doesn't fall under his normal routine. If we ever have an issue with our network or equipment, Dustyn responds immediately, although 99.9% of the time the problem is with the people using the computer. Any small to medium sized business looking for an IT company with integrity, experience, and great customer service needs to give Toptech a call. Thanks for all you do for us, Dustyn.