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Hill Top Oaks Winery

5.0 (1 review)

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6 months ago

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Casque Wines Tasting Room - a bottle of red blend at 5 pm

Casque Wines Tasting Room

4.0(74 reviews)
1.3 mi
•$$

We were genuinely excited to finally try Casque Wines since it's practically right around the…read morecorner from our family property on acreage nearby. We invited friends and family for an afternoon tasting, grabbed lunch from the café next door, and expected a warm local winery experience. Unfortunately, it turned into one of the most disappointing tasting room visits we've had. The biggest issue was the complete lack of hospitality and awareness toward an older woman in our group recovering from knee surgery. There was no accommodation, no concern, no acknowledgment whatsoever. Instead of any table service or attentiveness, we repeatedly had to get up and walk inside the tasting room over and over for every single pour. By the end of the tasting, we got more steps in than a cattle drive. The two ladies working behind the counter looked like they were counting the minutes until closing time. No smiles. No energy. No effort to educate us about the wines, engage with guests, or make anyone feel welcome. We honestly felt more like an inconvenience than paying customers. I've seen friendlier expressions on bulls during branding season. What makes this especially frustrating is that the tasting room wasn't even busy -- there were maybe three other couples there besides our group. This wasn't staff being overwhelmed. It simply came across as lazy, disengaged, and rude service. The only thing flowing less than the hospitality was the wine pours. What surprised us most is that we've visited several other local wineries in the area over the years and have consistently experienced warm hospitality, friendliness, and genuine customer care. So this experience really stood out -- and not in a good way. Usually wine country feels welcoming. Here, we felt like a herd that wandered into the wrong pasture. Such a shame because the location and concept have so much potential, and we really wanted to support a local winery so close to home. Sadly, our guests left just as disappointed as we did. This tasting experience had less warmth than a steel feed trough in January. Mad Cow Review Rating: -- Two Bulls Down Great opportunity. Terrible hospitality. Would've had a better customer experience being licked by a pasture cow.

One of the best Placer wineries in my opinion! Delicious wine. Servers are always friendly and they…read morehave a great patio. You do have to go to the counter for each pour in a tasting so if you don't want to have to keep getting up, a glass is a great option. You can get food at the Flower Farm Cafe and eat it on the Casque Patio.

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Casque Wines Tasting Room - Entrance

Entrance

Casque Wines Tasting Room - Calotte... yum.

Calotte... yum.

Casque Wines Tasting Room - Field of irises

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Field of irises

Hill Top Oaks Winery - wineries - Updated October 2026

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