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High desert pet shop

2.3 (66 reviews)
Open 10:00 am - 6:00 pm

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Part of the sign not to take pictures and videos in spanish, english is on the other side.  Cute little chicken on the floor.
Maira L.

This place sucks! Whoever the blond lady in stripe is, she's very rude! We wanted to buy a couple birds and all the accessories that comes with caring for them. We walked in and we were so excited to see all the animals, so we started taking pictures and videos. This blonde lady in stripes comes up to us very aggressively and told us quite loud NOT TO TAKE PICTURES and if we do we have to pay $15 "donation" to help take care of the animals because they're so expensive to take care of. Damn, lady, not even a "Hi, how are you?" She went straight to, "No Pictures! Or PAY!" Girl, you just lost $500 worth of business today, plus more. There was no reason to be that aggressively rude, we literally just walked in. What is your deal? Do you want any business at all? You'll lose too many loyal customers the way you approach people. Next time, calm yourself, and come up in a much gentler, friendlier manner. We have no problem honoring your $15 donation, but no need to be so rude. Also, your music on the speakers are wayyyy too loud. It's creating an atmosphere of chaos and dread inside, it's a pet shop, not a club.

The young guy in here is always willing to answer all my questions! new tank owner so it difficult to set it up without algae issues etc and he helped me get it squared away. great selection on fish and a lot of supplies!

Got my lorikeet from this store
Iliana B.

Love their animals so beautiful, beautiful and sweet love the people they give you great deals and help you out so much love the environment so recommend shopper all the time

Storefront
Miguel L.

I came from out of town. Stopped by to take a look at what was inside and I wasn't disappointed. Definitely had a lot of things that surprised me. They have birds galore. And other exotic animals that are hard to come by. What stood out to me the most was their lizard collection and birds for sale. Would definitely come back if I were in the market for any new animals.

Dirty pens and sad birds

Went in there with my kid. People were Very rude and terrible customer service. I got yelled at for taking a picture of a bird to show my disabled husband the lady said it's $15 dollars to take a picture. I don't recommend this place to anyone. No one greets you they just talk behind your back I heard one person say what did she come in for? Like I'm going to steal something.

Chicken

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3 months ago

Great customer service, answered all my questions and great quality on food and animals

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3 days ago

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2 years ago

Very bad customer service and very expensive they don't even smile or talk you ask for something they tell you where it is but don't help

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Ask the Community - High desert pet shop

Review Highlights - High desert pet shop

Be forewarned, there are no public restrooms, so if you have little ones, there's a Toms fast food and a few local businesses that will allow you to use their facilities.

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Kahoots Feed & Pet - Kahoots Tennis Balls

Kahoots Feed & Pet

(27 reviews)

This store is awesome. Got my Duckling there, got to walk…read morearound the store holding a cat checking out duck food and found the 100 gal Stock Tank I was looking for since the ducks are growing so fast. Very helpful staff answered all my questions. The Store cat is very friendly and playful.

I have always been curious about Kahoots and what it sells. The name is very unique. The first…read morething that pops in my head is go-carts. Well, today is the day I took that first step to walk into this Kahoots. Surprise surprise!... it sells premium quality pet foods and fun pet stuff. WOW was the first thought that came to my mind when I first walked in. It's a gigantic candy store for pets IMHO! LOL I personally don't have pets at this time, but my parents had two German Shepherd Labradors who were family members many years ago. They both have passed away when they were 13 years old. I miss my Penny and Phoebe (I love you!)... they were my girls. Thanks for reading my story. I perused the entire store at first. Then I thought of my dear friend who has a dog and two cats. I said let's get something for Petunia, Fig, and Friday to celebrate their birthdays. Three toys, cake, and ice cream treats were chosen. Hope they will like their playful stuffies and sweet treats. Staff was very welcoming and pleasant. Service was good. Ambiance is just playful. Prices are a tad high, but hey, our pets deserve good things, too. They are our family. If I have pets, I would come here regularly. If you have pets, drop on by and check out this Kahoots. Have a fun day shopping for your furry or not so furry loved ones!

Tractor Supply - Mold

Tractor Supply

(46 reviews)

$$$

Since my last review I've been to this store several times. I've caught on to the "order online and…read morepick up at the store". I see that they even have "curbside" service now with all that is going on in the world. I hope that will continue into the future. Saves time from having to go into the store. So, today I was looking online to see about buying some dog food and was planning to do like what I have done on the past a just ordered online and then later pick it up. But the online site kept sending me over to the new Apple Valley store as the pick up location. So now I'm wondering did the Hesperia store close? Or is it that the Hesperia store is low on their inventory and the Apple Valley store is the closest one to me that has what I am looking to buy. I sure hope the Hesperia store has not closed. The Hesperia store is the closest to me and very convenient.

I arrived an hour before closing. Called the store, the employee told me that the outside was…read moreclosed. I ordered a horse supply mat 4x6 and its extremely heavy. The employee try to dismiss me and told me to come back the next day. I explained to him that I drove from LA to pickup this product. Thats when he said that he will get the product for us but he will have to slide it under the fence and I will have to pull it out on my end which was ridiculous because I was extremely heavy for me. I had 2 kids in my car as well. I had to get out of the car, pull the heavy horse mat from under the fence and lift it onto my truck. The employee walked away while I struggled to out the mat in my car. I have never experienced this kind of service before. It was extremely frustrating and disappointing! Customer Services was horrible!

PetSmart

PetSmart

(98 reviews)

This location is not always on point. Sometimes they are hit or miss. Today, they knew the…read moreassignment. My daughter and I were looking for prescription cat food for our fur baby and went directly to the cat food section (back left). I became discouraged when I didn't find it but I didn't give up. I decided to wait in the long line to ask the cashier if she knew if they had the prescription brand in stock. While waiting in line I remembered I had another prescription in my purse. I found the other prescription! I left the line and was about to look again in the cat food section when the two employees that were engaged in conversation asked if I needed help. They looked important with their clipboards. I believe they were store managers, maybe. I explained to them the situation and something fell out of my purse (an old receipt). The woman manager reached down and returned it to me while I fumbled through my purse trying to show them the prescriptions for our cat. They were both so gracious and walked my daughter and I to the appropriate area to find the prescription cat food. It was in a different section on the right side of the store (from the main entrance). I was so grateful that they helped us. It made a big difference receiving their kindness and that knowledge of the proper location for the prescription food went a long way. Once we were in line again, another register was opened and the line moved faster. We were able to purchase our prescription cat food pretty quickly and continue on with our day. Thank you PetSmart!

The Grooming Dept. is the most inept groomer I have ever been to. Before I go any further I need to…read morelet you know I used these groomers 2 times for the same dog. (I'm a slow learner) My first visit by way of grooming was pretty good. What made me angry was that my Abby sat in a cage for who knows how long before they called me! When Abby gets anxious or afraid she will pick whatever is nearest. When I picked her the first time her whole face was wet from licking the walls of the cage she was in. I thought it was a mistake and let it go. I gave them the benefit of doubt. My next visit was today, and once again nobody called me to say Abby was done. I was going to give Petsmart a little wiggle room because they were busy. I was notified Abby was ready on a private phone not the store phone!! When I got there I was angry. I wasn't swaring or acting like an Ahole. The manager thought that I shouldn't be angry. I think i was well within my rights to be angry. The manager made it clear that I had no right to get angry, and treat him with utmost respect. When Abby was brought out her face was soaking wet! I'll never do anymore business with Petsmart. I've been a loyal customer for years. Petco is a little more limited in products, but I also use Chewy. I'm going to be a lot more business with Petco and Chewy. And 1 more thing...Petsmart is a LOSER company.

High desert pet shop - petstore - Updated May 2026

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