This is the last Petco in the High Desert. It seems busier than ever but they're doing a good job of keeping it together. When I entered there was someone cleaning the adopted cats area (which is great, and the first time I've ever seen that done here). This location also has a pet grooming area and a variety of pets including reptiles, birds, fish, and they used to have chinchillas but I didn't see any today. The store had a few carts full of supplies ready to restock shelves but otherwise the store was clean. It seems like the store should be bigger as the aisles become easily crowded. I'm not sure if this location has a customer restroom. I believe it does but I haven't seen one or needed to use it. The cashiers are friendly although I didn't hear a greeting or it's possible that it was said so low that the person was either whispering or afraid to greet me as a customer. Not sure. Occasionally, the machines don't work when I enter my phone number but it works when the cashiers enters my number on her screen. Odd since I've been a Petco member for about two decades and a Vital Care member for almost a decade. One thing that I don't understand is why do I enter my phone number (to show I'm a rewards member and gain points) if the cashier gives me the price without my discount? Then I have to tell the cashier every time that I'm a Vital Care member and that it's 20% off my litter, food, etc and that I would like to use my points (if I have any). Sometimes they seem offended like they already knew. Why doesn't the 20% auto-apply to my order if it recognizes a covered item under my benefit? I think that would make it easier for all parties involved. Also, Vital Care recently updated their previous system to a points system which is horrible. They didn't explain to existing members how many points are earned per dollar spent and I shouldn't have to 'Google it' to find the answer. All in all I'm glad they had litter today which is an improvement from some previous visits when their store brand litter hadn't received a delivery. read more

Petco - Pet Stores Near Me - Hesperia, California

Everyone in this store is absolutely amazing. From the managers, cashiers and groomers. Emma is amazing groomer and my pup loves her! read more

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Went In looking for a pet carrier but they didn't have it but the customer service was wonderful. The greeting and attention my dogs got were memorable. I did end up order the bags from another location but when I received them they were too small. However Haley at this location made my return just amazing. That girl is very helpful and customer service oriented. Every company should have a Haley read more

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Would give zero stars if I could. I had a valid appointment for my new puppy and they refused to treat us saying they would not vaccinate because I had recently adopted him. I came in with his original shot chart and everything. I have never been turned away at a Petco before. This is abhorrent behavior. read more

Everything At these monster corporate stores is chinese craft that is way over priced. There is never anybody out on the floor to help you If you get desperate enough to go there for something in an emergency. They hire anyone with a warm body that can run a register. They don't have necessarily have to know shit about animals.... You need to hit up Ross for your dogs toy and bed needs! And when it comes to food, cook for your dogs. Stop feeding them the crap in these stores read more

My guy came out, not only looking great but he smelled wonderful , and very soft, thank you great job.

Staff is friendly and store is clean, however I noticed they used aspen bedding for one of their bp's? This type of bedding is well known in the snake community for causing respiratory problems as well as impaction so I was really disappointed to see them overlook such a well known and easily researchable issue. I also came in once to a fairly common morph as "rare" which I just found funny honestly. Maybe "rare" for their store but definitely not in general read more

Second time being helped by Hailey, she's so nice and customer service is great. She provided us two fish and had a great attitude about it. Everytime I walk in I am greeted and feel very welcome so great job. read more

**grooming department** Thank you Shelby(especially) and her helpers for being so kind and patient to my Tasmanian devil 8month old puppy lol he is a wild thing and to even try to trim his nails, I greatly appreciate read more

This review is for FELICIA in the grooming department. We took our Great Pyrenees here today and she isn't very socialized to new people or experiences so I was nervous especially since this was her first professional grooming. FELICIA(the groomer) did absolutely amazing with her. Our dog came out happy and tail wagging and our dog was even really happy with Felicia. I trust from my dogs body language that she was okay, happy, and had a good experience and I can tell our dog really liked Felicia the groomer. She took her time with her which was great since this was my dogs first grooming. Also our dog came out sparkling white and incredibly soft!! Definitely would book with Felicia again. read more

Petco - Our dog at Petco after grooming - Pet Stores Near Me - Hesperia, California

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If I could put 0 stars I would, they couldn't take her because she was vaccinated at home which is fine but the way the lady whose name is Molly I think communicated it was so rude! She said "Umm I can't take a paper with stickers", if she just took more than a second to read it she would've seen what it was. I didn't get to see how well they groom but the customer service was horrible in just that 1 minute interaction read more

I love Petco...spend lots & lots of money there every month, but, on the app where I used to save lots of money , they are making it harder to gain "rewards" such as bags of food. They added "notches" onto how many bags you need to buy "before a free,one " . I think they added two more , which means I won't get a free bag of food until another month ...please change back what you originally had Thank you read more

This is my local petco and i'm a loyal customer so I come here quite often for all my pets needs and extra things. I went here once again for a bag of dog food and a pack of super worms for my bearded dragon. I grabbed the 25 count of worms and that'll last us 4 - 5 days (keep in mind I count how many worms my pet eats) This specific container I grabbed only had 10 worms in it. I literally just bought this 2 days ago! Total rip off, im paying over $5 for 25 worms in a container and you give me 10 worms??? Ridiculous. read more

Petco - Receipt for my purchase of "25count" super worms. There was 10 worms in the container - Pet Stores Near Me - Hesperia, California

Took my dog here after he was being rehomed to me and I was a little nervous and embarrassed because he was so dirty I felt bad for how much work he was going to be but FELICIA was the sweetest person ever she was so friendly and welcoming she seems to really love her job and when she came out with my dog I was expecting to hear some feedback about him being difficult but she had nothing but good things to say about her experience with my doggy. I love that she also shared some silly details about my dog during his process here are some before and after pictures to show just how good she did!! read more

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Have been bringing my adopted dog Nelson to Marley since we got him in 2016. She is wonderful with him, she's very compassionate and treats him as if he was her own. I trust her with him in every way! Thank you Marley for taking such wonderful care of my Nelson, and watching out for all of our beloved pets in your care. I felt compelled to add to my review of Marley. She is just the perfect person for this tyoe of work. Her compassion for our beloved pets makes her ideal. This is the card we receive everytime Nelson gets his groom on! read more

Petco - Pet Stores Near Me - Hesperia, California

Felicia did a FANTASTIC job on my little corgi! Groomed him very well, trimmed his little booty amazingly, and even added a bandana on him! She sprayed him with a perfume that smells amazing! He smells to fruity and looks so spiffy! The first time since we left Washington! Totally recommend Felicia! :) read more

Excellent animal hospital!!! Best around!! I highly recommend it. Morgan is excellent! She knows her animals!!! And is so knowledgeable and caring! read more

Emma! Emma! Emma! She is very sweet, friendly, and really enjoys being a groomer! Her customer service is awesome and she makes you feel very welcomed! I already booked my dog for another appointment before christmas ! Side note : they are really really good at trimming and buffing nails ; it was fast and sweet and my dogs weren't anxious ! Thank you for treating me and my dogs great and for not making their nails bleed :-) love you Petco! Also, I'd give a shout out to the first girl who trimmed my dogs nails (she was the beginning of amazement at this place ) I don't remember her name but I remember her having green highlights ! Thank you !! read more

Petco - Jolene and Booker all clean and tired - Pet Stores Near Me - Hesperia, California

I always enjoy coming to Petco. Friendly staff, very nice store but unfortunately, I always leave empty handed because their stuff is soooo ridiculously expensive. And, disappointingly, Walmart had more selection for chicken products than Petco did. read more

Maeve did a wonderful job on my furbaby , I feel like she cared for my dog as if he were her own .Would book with her again ! read more

Petco - Teddy - Pet Stores Near Me - Hesperia, California

We took our puppy to this location for the 2nd round of vaccinations. Without even checking him, they said he had a fever and told us that they couldn't see him. Immediately following the appointment at Petco, we took him to the emergency pet hospital and turns out he was just fine. No fever at all! I don't know if they didn't want to see him or if they aren't even equipped with real professionals on certain days, but I won't ever take an animal to the Hesperia location. I would recommend that if you do take your pet there for any reason, and they give you a makeshift diagnosis, please get a second opinion. The store is neatly kept and the prices are a little high. Of course the prices applies to all locations. read more

Had a good visits my first stop here, but the second time wasn't as good. The employee that Helped me was spouting false info about stressing out fish the whole time; while she continues to put all the fish from different tanks in the same bag. ‍it's nice when people offer advice but when it's jst flat wrong it can potentially harm people/pets that aren't as educated. read more

GUS from Petco is awesome he's very knowledgeable and very attentive to customers. He seems to really help and make sure you get what you are looking for.. HIGH FOBE GUS AND THANK YOU SO MUCH... read more

Super great petco! The store is clean and they always have what I need when I come in. I've adopted my tarantula from here and she's thriving. I also reccoment signing up for their vital care program, I signed up for the 30% off grooming coupon but it comes with other super cool things. Very worth the $20! Pop in here when youre near, their reptiles are well taken care of as well as their fish. If you do sign up for vital care I would just make sure your preferred location is set to the Hesperia store to get total use of the coupons. Great work I love this store! read more

Thumbs up for Petco Hesperia yay great customer services and someone always by the register or front of store t greet you as you come in... Grooming services 100% ... Summer is so sweet very tentative to Marley making sure he's comfortable because of past grooming services in another location made Marley uncomfortable and anxious so it took a while to get back again on finding a place that he will be fine. She's so cool. Great customer service and pleasant. We love how Marley looks specially with his tie. Thank you Summer for going out of your way to making Marley at ease while he's being groom. You are the best. We look forward t see you next month. read more

Petco - Pet Stores Near Me - Hesperia, California

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Absolutely 100% professional customer and grooming services by Petcos stylist Summer in Hesperia Ca. Summer was so sweet and loving to our two fur babies Stella and Blue. She made this whole grooming process seem like a walk in the park for Stella and Blue. They absolutely loved her. Thank you Summer. read more

Petco - Freshly groomed at Petco in Hesperia Ca by our stylist the one and only Summer. - Pet Stores Near Me - Hesperia, California

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My mom make an appointment for my dog to have a spa day and on the morning of his appointment I received a call from Angel. I missed the call and immediately called back in less than a minute. Angel answer the phone and told me she canceled my appointment. I asked her why and she said because I didn't confirm and then I asked her how did you fill my appointment in less than a minute. She then got an attitude and told me it wasn't her problem. I then told her WOW that's rude and asked to speak to her manager. I was placed on hold and after about two minutes was hung up on. I called back and she answered the phone again. She proceeded to tell me that they could get my dog in at 11 instead of 1030. I said OK that will work and decided I wasn't going to pursue talking to her manager after this. Later on that day I received a call from the veterinarians hospital stating that my dog had to have stitches in his ear because Angel cut him. Nobody from Petco contacted me when this happened and i've been waiting for two days now to hear from Donald the store manager but nothing. Animals are like family members and when you trust them with somebody you wanna believe that they didn't intentionally hurt your animal because they were having a bad day or you pissed them off. read more

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Always a pleasure to go to this Petco. Someone always either near the door or racing toward the door to greet you as you enter. Ready to to assist you. Excited to see your pups. When you're there often if you come in without your pups they always ask about them. They always help you find your products & or suggest something similar. I find the prices many times comparable to companies online that I've ordered from also. Also one of my pups went through obedience school here & truly did amazing. She was a scared abused shelter pup who really came into her own. Now I only wish that the treat in the cart cost about a dollar or 2 less.. it cost me a fortune. Also that the Pet reward dollars weren't just for online auto purchases.. seems like you punish us for coming into the store. read more

I have been taking my dogs, one a malti poo and the other a German Shepard Rottweiler mix to Petco for some time for their grooming. The dogs absolutely love it there and the staff is so frat with them. Recently, I've tried the Funky poodle, since it's closer to my new residence and had a terrible experience. The eta on the time was not what they said and they cut my dogs claws too the point that they were bleeding and didn't apologize. I decided to go back to Petco and Marley the groomer was super sweet and my maltipoo had a great time, from the blueberry facial to the mud bath and hair cut, my dog smelled so wonderful and looked amazing after. Not to mention Marley used the cutest stickers on the grooming sheet. It's the extra steps that matter and I would definitely always trust my pets at Petco. read more

Petco - Petco grooming sheet - Pet Stores Near Me - Hesperia, California

Words can not describe how much I love this store. I bring my Aussie Mix puppy in with me every time so that she can get out of the house and socialize and all the employees are so friendly and loveable with her. They are so helpful and so kind all the time, too. Today, I bought more than I expected to, so I had my hands full.. William went above and beyond. He gave me great info and recommendations on the dog brushes and helped me carry the giant bag of dog food through the store and even out to my car. He was so helpful and so kind and so patient with me and my puppy. As was the wonderful women who helped us at the register (unfortunately her name is escaping me) but she's also the same person who helped me at my previous trip to the store. Again, so helpful and so friendly and so loving with my pupper all the time. Thank you PetCo! read more

The grooming salon is just great. Melinda just takes her time with my English Bull Dog Hadly and always wrights a report card on her All the other Lady's are so nice too read more

Ever since finding Marley I won't go anywhere else for my dog grooming. She's kind, courteous, and always does a great job. I would highly recommend her to anyone that wants their pups groomed. I just love the fact she remembers their names and personality it just shows me she's passionate about her job and she does it very well. I won't be taking my dog to any other groomers. Thanks for the great service Marley, I will definitely be coming back soon. read more

I personally dislike Petco versus PetSmart because they sell little for my rabbit. But my mom hates this location ever since she took our dog for a nail cut and they stressed him out so much he got cherry eye (he is a pug mix and his eye started legit popping out) they told my mom "she brought him that way" I can assure you, she DID NOT. She rushed him to the vet right after leaving the store. read more

Cleanest pet store in the high desert. Healthy fish and reptiles, aquatic plants seemed to be in okay condition, no smell in the store unlike petco on Bear Valley. They had the perfect selection of freshwater fish. Very nice staff too. Though it is small and quiet, they have a good basic selection of supplies for exotic pets. read more

Poor management. Always in line for 20 minutes and employees are rude impolite and not worth my time. Manager is difficult to ask a question to. And she gives you a dirty look. Better off going to PetSmart read more

Always bring my boys here to Marley for grooming ! They just love going here and love her and are always so excited. One of our dogs is a greyhound and requires a little more but she always does so good with him and goes beyond. Thank you Marley at Petco grooming for your awesome service. read more

So far this location is my favorite for SO many reason. The entire staff here is wonderful. Fully knowledgeable in all areas of what I need to know about my puppy. The clinic is reasonable and staff is great with pets. Jason is an AWESOME trainer for my puppy. And Summer is so caring with my puppy Rome. He had his first experience with a grooming service today and Summer made it so easy. If you have to pick a location, this is the best one. I travel far out of my area to shop here and bring my Rome for training and grooming because of the wonderful staff here. read more

I will not take my dog anywhere else to get groomed. My dog groomer is Marley. She is always very sweet and very professional and has a great bond with my dog. My dog has very bad separation anxiety and he always gets so excited to see her. She genuinely cares and takes care of my lil pup and his haircut always comes out great!! We do not trust anyone else with our dog. I highly recommend getting your dog groomed by her! read more

*Based on cat grooming alone. Amanda did an amazing job shaving our cat. I know it sounds cruel shaving our cat, but he actually is much happier and we have way less fur around the house. Anyways, she did a great job not making him look like an alien fetus, he actually looks kind of cute. Not a bad price as well. read more

Petco - My baby after - Pet Stores Near Me - Hesperia, California

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Melinda is the best Hannah loves her and she looked beautiful