1. Diamond C Hay and Feed

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    Phelan, CA

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    Diamond C Hay and Feed

    3.0 (2 reviews)

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    10 years ago

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    13 years ago

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    Petco

    Petco

    (76 reviews)

    This is the last Petco in the High Desert. It seems busier than ever but they're doing a good job…read moreof keeping it together. When I entered there was someone cleaning the adopted cats area (which is great, and the first time I've ever seen that done here). This location also has a pet grooming area and a variety of pets including reptiles, birds, fish, and they used to have chinchillas but I didn't see any today. The store had a few carts full of supplies ready to restock shelves but otherwise the store was clean. It seems like the store should be bigger as the aisles become easily crowded. I'm not sure if this location has a customer restroom. I believe it does but I haven't seen one or needed to use it. The cashiers are friendly although I didn't hear a greeting or it's possible that it was said so low that the person was either whispering or afraid to greet me as a customer. Not sure. Occasionally, the machines don't work when I enter my phone number but it works when the cashiers enters my number on her screen. Odd since I've been a Petco member for about two decades and a Vital Care member for almost a decade. One thing that I don't understand is why do I enter my phone number (to show I'm a rewards member and gain points) if the cashier gives me the price without my discount? Then I have to tell the cashier every time that I'm a Vital Care member and that it's 20% off my litter, food, etc and that I would like to use my points (if I have any). Sometimes they seem offended like they already knew. Why doesn't the 20% auto-apply to my order if it recognizes a covered item under my benefit? I think that would make it easier for all parties involved. Also, Vital Care recently updated their previous system to a points system which is horrible. They didn't explain to existing members how many points are earned per dollar spent and I shouldn't have to 'Google it' to find the answer. All in all I'm glad they had litter today which is an improvement from some previous visits when their store brand litter hadn't received a delivery.

    Everyone in this store is absolutely amazing. From the managers, cashiers and groomers. Emma is…read moreamazing groomer and my pup loves her!

    Diamond C Hay and Feed - petstore - Updated October 2026

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