I've taken 4of my dogs. They have been wonderful with them . It's important to have a person that…read morewill take the time to make sure your dog has as good of an experience as possible from my Tibetan mastiff. To our King Charles Cavalier. I couldn't be happier

I highly recommend Barkingham Palace. They always treat my dog with utmost care. My dog has anxiety…read moreissues and the groomers are patient and caring with her and always do a top-notch grooming job.

Great customer service, answered all my questions and great quality on food and animalsread more

When a customer comes in to make a purchase of $1 or $5,000, treat them with your attention. I came…read morein looking to purchase a parrot. My presence was not important to any of them. Too bad you missed a large sale. I won't be back.

My guy came out, not only looking great but he smelled wonderful , and very soft, thank you great…read morejob.

Everyone in this store is absolutely amazing. From the managers, cashiers and groomers. Emma is…read moreamazing groomer and my pup loves her!

This store is awesome. Got my Duckling there, got to walk…read morearound the store holding a cat checking out duck food and found the 100 gal Stock Tank I was looking for since the ducks are growing so fast. Very helpful staff answered all my questions. The Store cat is very friendly and playful.

I have always been curious about Kahoots and what it sells. The name is very unique. The first…read morething that pops in my head is go-carts. Well, today is the day I took that first step to walk into this Kahoots. Surprise surprise!... it sells premium quality pet foods and fun pet stuff. WOW was the first thought that came to my mind when I first walked in. It's a gigantic candy store for pets IMHO! LOL I personally don't have pets at this time, but my parents had two German Shepherd Labradors who were family members many years ago. They both have passed away when they were 13 years old. I miss my Penny and Phoebe (I love you!)... they were my girls. Thanks for reading my story. I perused the entire store at first. Then I thought of my dear friend who has a dog and two cats. I said let's get something for Petunia, Fig, and Friday to celebrate their birthdays. Three toys, cake, and ice cream treats were chosen. Hope they will like their playful stuffies and sweet treats. Staff was very welcoming and pleasant. Service was good. Ambiance is just playful. Prices are a tad high, but hey, our pets deserve good things, too. They are our family. If I have pets, I would come here regularly. If you have pets, drop on by and check out this Kahoots. Have a fun day shopping for your furry or not so furry loved ones!

I love this feed store. The owner is always very nice and helpful. They deliver my hay promptly and…read moreare courteous when I call to order. The staff is also very nice and helpful. I am very pleased with the quality of hay as well. Prices are competitive.

Before this store opened, I always went to their sister store, Diamond B Hay and Feed, in Hesperia…read morebecause I thought they were very personable and they had a particular type of feed that I liked. Once I found out they opened a store here in town, I started coming here since it's so much closer than Hesperia. Although they weren't as personable as the Hesperia store, I never had a problem and they always had what I wanted. Well, today I had a bad experience. I called in advance to make sure they had a different type of feed that I wanted to try. I was told, yes, they had it in stock. However, once I got to the store, the woman called out to the guys to see if they had it! So I said "That's why I called in advance," and she just said, "You didn't say what size, ma'am"!!! Hello??? I mean, WTF??? To top it all off, I didn't realize till I got home that she overcharged me by $1.00! Can you say Won't Be Going There Again?!

Since my last review I've been to this store several times. I've caught on to the "order online and…read morepick up at the store". I see that they even have "curbside" service now with all that is going on in the world. I hope that will continue into the future. Saves time from having to go into the store. So, today I was looking online to see about buying some dog food and was planning to do like what I have done on the past a just ordered online and then later pick it up. But the online site kept sending me over to the new Apple Valley store as the pick up location. So now I'm wondering did the Hesperia store close? Or is it that the Hesperia store is low on their inventory and the Apple Valley store is the closest one to me that has what I am looking to buy. I sure hope the Hesperia store has not closed. The Hesperia store is the closest to me and very convenient.

I arrived an hour before closing. Called the store, the employee told me that the outside was…read moreclosed. I ordered a horse supply mat 4x6 and its extremely heavy. The employee try to dismiss me and told me to come back the next day. I explained to him that I drove from LA to pickup this product. Thats when he said that he will get the product for us but he will have to slide it under the fence and I will have to pull it out on my end which was ridiculous because I was extremely heavy for me. I had 2 kids in my car as well. I had to get out of the car, pull the heavy horse mat from under the fence and lift it onto my truck. The employee walked away while I struggled to out the mat in my car. I have never experienced this kind of service before. It was extremely frustrating and disappointing! Customer Services was horrible!

My babies were groomed and they look so cute!…read more My babies spent the day at the spa at paws and claws depot. We got there early and because they were a little matted it took the groomer awhile. They were good with them.

wonderful employee they offer grooming services by appointment only , has reptiles and guinea pig ,…read moreturtles for sale, pet adoption services offered. I took advantage of their Walk in Self service dog bath $20 includes shampoo / conditioner/ towels / and an apron. Full use of the facility blow dryer, comb, scissors etc. Definitely will stop in again for the self service dog bath . The facility was clean and the convenience of using their grooming products was great.

This location is not always on point. Sometimes they are hit or miss. Today, they knew the…read moreassignment. My daughter and I were looking for prescription cat food for our fur baby and went directly to the cat food section (back left). I became discouraged when I didn't find it but I didn't give up. I decided to wait in the long line to ask the cashier if she knew if they had the prescription brand in stock. While waiting in line I remembered I had another prescription in my purse. I found the other prescription! I left the line and was about to look again in the cat food section when the two employees that were engaged in conversation asked if I needed help. They looked important with their clipboards. I believe they were store managers, maybe. I explained to them the situation and something fell out of my purse (an old receipt). The woman manager reached down and returned it to me while I fumbled through my purse trying to show them the prescriptions for our cat. They were both so gracious and walked my daughter and I to the appropriate area to find the prescription cat food. It was in a different section on the right side of the store (from the main entrance). I was so grateful that they helped us. It made a big difference receiving their kindness and that knowledge of the proper location for the prescription food went a long way. Once we were in line again, another register was opened and the line moved faster. We were able to purchase our prescription cat food pretty quickly and continue on with our day. Thank you PetSmart!

The Grooming Dept. is the most inept groomer I have ever been to. Before I go any further I need to…read morelet you know I used these groomers 2 times for the same dog. (I'm a slow learner) My first visit by way of grooming was pretty good. What made me angry was that my Abby sat in a cage for who knows how long before they called me! When Abby gets anxious or afraid she will pick whatever is nearest. When I picked her the first time her whole face was wet from licking the walls of the cage she was in. I thought it was a mistake and let it go. I gave them the benefit of doubt. My next visit was today, and once again nobody called me to say Abby was done. I was going to give Petsmart a little wiggle room because they were busy. I was notified Abby was ready on a private phone not the store phone!! When I got there I was angry. I wasn't swaring or acting like an Ahole. The manager thought that I shouldn't be angry. I think i was well within my rights to be angry. The manager made it clear that I had no right to get angry, and treat him with utmost respect. When Abby was brought out her face was soaking wet! I'll never do anymore business with Petsmart. I've been a loyal customer for years. Petco is a little more limited in products, but I also use Chewy. I'm going to be a lot more business with Petco and Chewy. And 1 more thing...Petsmart is a LOSER company.