My guy came out, not only looking great but he smelled wonderful , and very soft, thank you great…read morejob.

Everyone in this store is absolutely amazing. From the managers, cashiers and groomers. Emma is…read moreamazing groomer and my pup loves her!

Great customer service, answered all my questions and great quality on food and animalsread more

I came with the intention of purchasing a bird. The bird cages were very dirty which is unfortunate…read morebecause birds are prone to respiratory infections. The employees are all hiding behind the counter and very unhelpful. Couldn't bother to help me. Won't be back

Found this pet shop by chance. Looking for feeders for my turtle pond. Employee was very polite and…read moreready to assist. Tanks were clean and fish looked healthy. Unlike many retail chain pet stores. Will be back to purchase more fish and accessories

Updated to add that the fish we purchased have Ich. We had no other fish in the tank and only…read morepurchased from here.

Since my last review I've been to this store several times. I've caught on to the "order online and…read morepick up at the store". I see that they even have "curbside" service now with all that is going on in the world. I hope that will continue into the future. Saves time from having to go into the store. So, today I was looking online to see about buying some dog food and was planning to do like what I have done on the past a just ordered online and then later pick it up. But the online site kept sending me over to the new Apple Valley store as the pick up location. So now I'm wondering did the Hesperia store close? Or is it that the Hesperia store is low on their inventory and the Apple Valley store is the closest one to me that has what I am looking to buy. I sure hope the Hesperia store has not closed. The Hesperia store is the closest to me and very convenient.

I arrived an hour before closing. Called the store, the employee told me that the outside was…read moreclosed. I ordered a horse supply mat 4x6 and its extremely heavy. The employee try to dismiss me and told me to come back the next day. I explained to him that I drove from LA to pickup this product. Thats when he said that he will get the product for us but he will have to slide it under the fence and I will have to pull it out on my end which was ridiculous because I was extremely heavy for me. I had 2 kids in my car as well. I had to get out of the car, pull the heavy horse mat from under the fence and lift it onto my truck. The employee walked away while I struggled to out the mat in my car. I have never experienced this kind of service before. It was extremely frustrating and disappointing! Customer Services was horrible!

This location is not always on point. Sometimes they are hit or miss. Today, they knew the…read moreassignment. My daughter and I were looking for prescription cat food for our fur baby and went directly to the cat food section (back left). I became discouraged when I didn't find it but I didn't give up. I decided to wait in the long line to ask the cashier if she knew if they had the prescription brand in stock. While waiting in line I remembered I had another prescription in my purse. I found the other prescription! I left the line and was about to look again in the cat food section when the two employees that were engaged in conversation asked if I needed help. They looked important with their clipboards. I believe they were store managers, maybe. I explained to them the situation and something fell out of my purse (an old receipt). The woman manager reached down and returned it to me while I fumbled through my purse trying to show them the prescriptions for our cat. They were both so gracious and walked my daughter and I to the appropriate area to find the prescription cat food. It was in a different section on the right side of the store (from the main entrance). I was so grateful that they helped us. It made a big difference receiving their kindness and that knowledge of the proper location for the prescription food went a long way. Once we were in line again, another register was opened and the line moved faster. We were able to purchase our prescription cat food pretty quickly and continue on with our day. Thank you PetSmart!

The Grooming Dept. is the most inept groomer I have ever been to. Before I go any further I need to…read morelet you know I used these groomers 2 times for the same dog. (I'm a slow learner) My first visit by way of grooming was pretty good. What made me angry was that my Abby sat in a cage for who knows how long before they called me! When Abby gets anxious or afraid she will pick whatever is nearest. When I picked her the first time her whole face was wet from licking the walls of the cage she was in. I thought it was a mistake and let it go. I gave them the benefit of doubt. My next visit was today, and once again nobody called me to say Abby was done. I was going to give Petsmart a little wiggle room because they were busy. I was notified Abby was ready on a private phone not the store phone!! When I got there I was angry. I wasn't swaring or acting like an Ahole. The manager thought that I shouldn't be angry. I think i was well within my rights to be angry. The manager made it clear that I had no right to get angry, and treat him with utmost respect. When Abby was brought out her face was soaking wet! I'll never do anymore business with Petsmart. I've been a loyal customer for years. Petco is a little more limited in products, but I also use Chewy. I'm going to be a lot more business with Petco and Chewy. And 1 more thing...Petsmart is a LOSER company.

I recommend Hesperia Veterinary Supplies to everyone near…read moreand far because they are very knowledgeable and are always prepared to discuss the needs of your animals ..offering high quality dog and cat foods, bedding, toys, equine ect. Ask them about a high quality pet food called "Evangers" it's a family owned cannery in IL, sourced and made in the U.S.A. for 90 years

Great food for my two dogs!!! Always coning back for more!!! Looking forward to telling all my…read morefriends!!!

They always have the best prices for my horse and in stock woo hoo! Service is always efficient &…read morekind!!!

Love this place, super friendly, very helpful, great prices , i reccamend them to anyoneread more

Very nice staff the building a lot smaller then i anticipated but i love getting my dubia roaches…read morefrom here. good size quality and they last a while. usually petsmart roaches die the next day so its a plus. Decent price on stuff

I had no idea what to expect when I came here. I had been to a 'Reptile Farm' before, decades ago…read morein Texas, which was pretty much like the reptile house in a zoo only much smaller and dirtier. But as "Everything is Bigger in Texas", of course the Texas farm had a big muddy Alligator pit. So who knew what the "Reptile Factory - High Desert" would offer up. And from the look of the outside, which was small and tucked away in a Mojave Desert strip mall, it didn't look like much. But I was SO WRONG. - 'Reptile Factory - High Desert', goes deep, and it's not a zoo or a reptile farm, it is a Specialty Pet Store. And the more looked around and spoke with the staff, the better this place became. OTHER REPTILE FACTORY LOCATIONS: Reptile Factory Garden Grove, Reptile Factory Downey, Reptile Factory Riverside, Reptile Factory High Desert WHAT THEY SELL OTHER THAN REPTILES: Feeder Menu - Pre- Order Feeders for Local In Store Pick Up! Plus 'Live Crickets - Live Hornworms - Live Mealworms - Live Dubia Roaches - Live Silkworms - Live Mice - Live Black Soldier Fly Larvae - Live Rat' - epti-Zoo. Digital Timing Humidifier - High Pressure Adjustable Rainfall System. Reptile factory is a proud supporter of "USARK", The United States Association of Reptile Keepers - the only group advocating and fighting for the rights of reptile keepers across the country. For more information on legislation they are currently fighting and to become a member please visit their website! www.usark.org THEIR ANIMALS: All animals are guaranteed to be healthy, mite-free, disease free, and feeding properly at the time of purchase. They claim to strive to provide top quality animals to our customers and would never sell an animal that does not meet their standards. Once the animal is out of their care, they cannot take responsibility for any issues arising from improper husbandry or fatalities/injuries for exposure to extreme temperatures. If an animal is purchased without a full setup provided by Reptile Factory they cannot guarantee the survival of the animal. No guarantee for arachnids, invertebrates, or amphibians. For any first time keepers when purchasing a new species, Reptile Factory always recommends a full set up at the time of purchase. A "full set up" refers to an appropriate enclosure and the following items: an enclosure, bedding, heating or lighting, food, decor, and any other products necessary. The purchase of a full set up from Reptile Factory guarantees the animal for (7) days. For any refund or animal exchange, the animal must be returned and proof of proper husbandry must be provided. Any internal issues on imported animals are not included under any of their guarantees. They provide an outward health guarantee only on all imported animals. Please be aware of what you are purchasing and do the proper research. Their staff is very knowledgeable and happy to help with any questions you may have! They do not refund or exchange animals due to being skittish, scared, or defensive. All animals need time to adjust and build a trusting bond. They will gladly work with you to resolve any issue you may have. They are not responsible in any way for the action(s) of the animal(s) purchased through them. It is solely your responsibility if you or anyone gets bit, scratched, physically debilitated, or any other injury inflicted by the animal(s). Always exercise caution with all animals. Venomous Animals All venomous animals including but not limited to: Heloderma species, scorpions, arachnids, and any rear-fanged species, can only be purchased by persons eighteen (18) years of age or older with proper identification at the time of purchase. Reptile Factory, LLC. And its employees reserve the right to refuse an animal sale to anybody if we feel it is not in the animals best interest. My two hours at 'Reptile Factory' were great, but I wondered, who would buy all of the animals and enclosures to bring home except for scientists, collectors, and young kids who like to feed mice to snakes. But they told me here that many of their customers use these see-thru tanks, filled with beautiful object, colors, and exotic animals, as a point of design and beauty in their homes. I was directed to a site where I could see photos. And I'll tell you, those pictures blew me away. I've posted some of these photos (courtesy of photographers) of the Personal Computer Stations & Gaming Rooms at the home of some customers who bought everything they needed in order to transform these spaces into jungle-like (or desert-like) environments filled with living creatures. And they got all of their display cases, terrarium installations, supplies, and animals at "Reptile Factory". I thought these rooms looked so amazing that I began to dream about doing this in my own home, even if it meant having a house full of Lizards, Turtles, and Snakes. Very Cool Suff.

It's not Hesperia Feed Bin anymore. They close, but you're in luck because now it's J&K's and they…read morehave all kinds of feeds, tack, vet supplies, apparel, big store of lotsa stuff.

I highly recommend this place.. it is my to go place for all my animals needs. They have…read moreeverything we need to take care of all our live stock and more.. you get stuff for the animals and even your self. Everything has great prices as well.. everyone that works here is very nice and very smart. They know almost everything you ask them..

My babies were groomed and they look so cute!…read more My babies spent the day at the spa at paws and claws depot. We got there early and because they were a little matted it took the groomer awhile. They were good with them.

wonderful employee they offer grooming services by appointment only , has reptiles and guinea pig ,…read moreturtles for sale, pet adoption services offered. I took advantage of their Walk in Self service dog bath $20 includes shampoo / conditioner/ towels / and an apron. Full use of the facility blow dryer, comb, scissors etc. Definitely will stop in again for the self service dog bath . The facility was clean and the convenience of using their grooming products was great.