Like the previous review, I also had a mortifying experience at Rite Aid…read more 7.24.24 1:15 PM I had a Paxlovid script (Covid anti-viral) called in by my doctor who told me I didn't need to isolate, but wear a mask. I, masked in N95 - no cough, went to pick up the script and the woman behind the desk asked my info, saw what I was there for and freaked out on me: "YOU SHOULDN'T BE HERE! IF I GET COVID, I COULD DIE!" I responded with "WELL I HAD CANCER!" She wouldn't help me so I went to the front desk to pay for my items. I asked for a manager, and none were there. A customer who witnessed this unprofessional behavior followed me to the front and said she was so sorry that happened to me and saw how poorly I was treated. The employee told me "they didn't have that (Paxlovid) here." I then checked the website and it says Rite Aid carries it. I call the pharmacy and wait 36 minutes on hold to talk to a Pharmacist, who was very nice. Turns out Rite Aid's supplier hasn't sent them Paxlovid so she said I can have another pharmacy transfer the script. Helpful! I called Safeway and they picked up the phone immediately. Have Paxlovid in stock, no problem. They fax over a request at 2:45pm. My husband went to pick up after 5 pm and Rite Aid, hadn't yet sent over the script. Called again, no wait time, and took care of it. Safeway, Freddy's, and Walmart all have the drug in stock and won't treat you like a leper. I posted online in the Newport FB group about this horrible experience and this employee has a long history of treating people poorly and has been reported multiple times. Why is she still employed? Why is someone who can die of Covid working behind the desk AT A PHARMACY?I Also, a suggestion: if you don't want sick people coming into a store that's called a PHARMACY, put a big sign out front directing customers to drive-thru! Tell them you don't carry the drug. Have masks available and hand sanitizer at the door! Also, call people who have the drug called in and tell them you don't have it and then they don't come for it. Problems all solved and no customer will be treated with disrespect - against Rite Aid's Code of Ethics and poor business!

The pharmacy staff at this store is unquestionably the rudest and most unprofessional I've ever…read moreexperienced. They blamed me for their mistake and refused to accommodate me. I'll never got to this store or pharmacy again. Take your prescriptions and hard earned money somewhere else.

This place is ginormous! It's been a long time since I've been in a FM and had forgotten how all…read moreencompassing it is. One could probably buy dynamite here, if you knew the right aisle. Only downside is navigating the aisles to find stuff on one's shopping list.

This store is huge, HUGE....you could get lost in here…read more Very well organized when you figure out the isle configuration, couldn't find a store map. Liked the store, staff friendly and helpful. We found everything we needed

If I could do no stars, I would. They were not supposed to get an Rx that they did, but I instantly…read moregot a call that there would be a delay to filling so I got the Rx called to the right place and figured it would be filled there first. Well, the other place said it had been filled, so they couldn't. I spent over a half hour the first day trying to reach them to tell them not to fill and didn't reach them. The second day, I spent 45 minutes talking with someone and they said they would cancel it. Sadly, two hours later, they called me and said that the Rx's had been filled. That set me over the top. Never go there because it can take up to two weeks to get something filled and you never know if employees will really be working and that the Rx will be open even though it is posted open hours. I really rate them a -20!!!!!

I called the Newport, OR Walgreens because my husband sat on hold for 47 minutes trying to find out…read moreif his prescription was ready, but his phone battery died. I sat on hold for over an hour when my call was disconnected! My husband is on medication that he cannot go without. The last time he tried to pick up his prescription, he had received a message that it was ready (the day before), when we drove into pick it up the next day, he was told that the pharmacy was closed due to not having a pharmacist! It's time Walgreens did something about this store. Either new management or owners.

Thanks to Katie for finding my item. I had diligently searched while dodging back to school…read moremayhem. Happy customer.

I'm actually quite impressed with this store! I've only been there a couple times so far but they…read morealways seem to have what I need. Inventory is well organized and staff are around to help find items. The store has been clean and carts available when needed. You can do self checkout if you have under fifteen items; if more than that you go where there's a checker. I love a store where you can get dry goods along with your groceries!

While checking out at the Florence, Oregon Bi Mart on Monday, December 1, 2025, I was treated very…read morerudely and unprofessionally by the male clerk (Terry) while checking out my purchase! I had forgotten that I was paying with a return credit slip and mentioned that it was a complicated return policy, as I got out the return ticket he mentioned that it was meant to be difficult so as to deter customers from returning items. I than said to him that that wasn't good for customer relations to which he uttered "you can always shop somewhere else!" I couldn't believe what I had just heard... I'm a retired produce manager who worked for over 38 years serving the public and have received 20 Outstanding Service Awards! Had I ever spoken to customers like Terry did I would have been reprimanded and or fired! I have shopped Bi Marts in both Florence, Oregon and Lincoln City, Oregon for 8 years and have never been treated or spoken to with such disgrace by any clerk! This definitely affects where I'll take my business in the future.... Thank you for hearing my complaint, Sincerely, Michael Wilson

Good price's. Great emplyee's makes shopping here feel like home. No matter what location you shop…read moreat

Fairly nice store, didn't see anything under lock and key. The staff was very helpful and extremely…read morefriendly. Went to several stores looking for sewing supplies, mainly a metal thimble, found one here by its huge a plastic one

We popped into Walgreens to take advantage of their Buy 2 Get 2 free offer on cans of sodas. We…read morewere having a wedding on the beach and this was just what we needed for our beverages. The staff was friendly and helpful.

Decent gas station located in Fred Meyer grocery store parking lot…read more They have about 8-10 pumps available. Most pumps are self-serve. We didn't see any employees pumping gas while we were there. They have snack and beverage vending machines available as well. Overall, we got what we needed, gas! The pump we used had a crappy lever on it. It kept clicking off like the tank was full, but we only had about a quarter tank when we stopped in. We ended up putting $80 of gas in the tank, but had to hold the pump lever the entire fill-up. A bit annoying.

Kevin from the bakery was a HUGE HELP in planning a gender reveal with cupcakes !! He baked them on…read morea days notice and really made the occasion special

1/5 Stars - BEWARE: Gross negligence, deceptive fees, and nearly lost an $1,800 gold set!…read moreMy family bought a gold chain and bracelet set from this location for nearly $1,800, plus an extra $150 upfront for sizing. When I went in to get them fitted, the staff immediately tried to double-charge me another $150 for the exact service already paid for on our receipt. It gets much worse. Instead of properly soldering the links closed with fire like a real jeweler, their bench jeweler lazily pinched the metal shut with pliers. As a direct result of this horrific work, the $1,800 piece broke and fell right off my hand. The ONLY reason I didn't lose an $1,800 gift on the spot was because an honest stranger luckily found it and turned it in. When I went back, an employee explicitly admitted on the spot that it was their jeweler's fault for not fixing it properly, but then tried to lie and claim I couldn't return or exchange it! It was only after I threatened corporate action that the manager magically changed their story and agreed to process the refund. Because of this store's gross negligence, dishonest counter service, and total lack of quality control, I have officially filed formal reports against this store with: The State Attorney General Consumer Protection Division The Better Business Bureau (BBB) Kroger Corporate Management Fred Meyer Jewelers Corporate Do NOT trust this store with your money, your time, or your fine jewelry. They nearly cost me $1,800 through sheer laziness and tried to cover it up. Absolutely unacceptable.

Very Disappointing Experience with the JEWELRY DEPARTMENT!!!!!!!…read more I'm extremely disappointed with my experience with Fred Meyer's jewelry department. I purchased a rose-gold, ring with a teardrop opal, and within a few months, the opal fell completely out. I eventually found the stone and brought it in for repair and resizing. Unfortunately, when I received it back, the repair was poorly done and the ring was actually hurting my lady's finger. She has worn it fewer than five times since we bought it originally and after we got it back. Also never left the house and stayed in a box (we just finally noticed why it's hurting and not in good shape) I was eventually told the ring was too damaged to repair, and employees acknowledged that the previous repairmen were not good!! What makes this even more frustrating is the manager's response. I was told, "I am the one who checks rings and wouldn't let this slide." Yet it clearly did slide, and I felt there was no real accountability for how the ring was returned to us. I asked for a contact above the manager and was told that information was confidential. so there was no one above her that I could speak with directly. I later asked if they could call me, only to be told they were on vacation and, if they did call, it would be a in "incognito mode." Phone number...So honestly, I feel like a hopeless customer. I can't speak to anyone above the manager, and upper management feels completely inaccessible--and truthfully, a bunch of crooks hiding under rocks. I understand their standard return/exchange policy, and I take full responsibility for not addressing the issue sooner. I'm a truck driver and frequently away for work, which contributed to the delay. On the day I brought the ring in, I checked Fred Meyer's website beforehand and saw the stated 60-day return and 90-day exchange policy, so I understood that I was outside the normal window. Also at the store I was told it's actually 30 days, however the stores website at this location stated 60-90 day exchanges. I also understand that Fred Meyer Jeweler has contracts and policies they have to follow. However, I don't believe having a contract should mean customers can't have other issues considered when something like this happens. This wasn't buyer's remorse--the ring failed, was repaired, and came back in unacceptable condition. They offered me everything except a full refund, including exchanges. I didn't want another ring, nor did I want this ring back because I genuinely believe there is a design flaw. I worried that if I exchanged it, I would only end up back in the store asking for repairs again. I even tried to settle for another of the ring but asked for a free warranty going forward, especially after being told the previous repairmen "were not good." Instead, I was offered a gift card to Fred Meyer... I didn't spend this much money for grocery's.... it's my lady's proposal ring. I'm not here looking for a gift card to buy a bunch of groceries. I want to feel respected and understood based on my experience as a customer. At this point, I don't want another repair or exchange. I wanted a fair resolution to a situation that was not simply me changing my mind about a purchase. This was supposed to be a meaningful proposal ring, and Fred Meyer's jewelry department has turned it into an incredibly frustrating experience. I expected much better. To anyone ever considering Fred Meyer Jewelers, I wish you nothing but the best. But there are much better people to work with. Harry Ritchie's is the GOAT, and I honestly wish I had never considered this place to begin with. This is absolutely my last purchase ever from this business. Horrible across the board. Godspeed, and hopefully nobody else runs into an unfair situation like mine, because when you do, your gonna be locked in and not understood- I don't want anything to do with this business again so I simply excepted the same ring (new) resized. No warranty. I will get repairs from someone else. Goodbye Fred Meyer jewelers and not another dollar more.