Like the previous review, I also had a mortifying experience at Rite Aid…read more 7.24.24 1:15 PM I had a Paxlovid script (Covid anti-viral) called in by my doctor who told me I didn't need to isolate, but wear a mask. I, masked in N95 - no cough, went to pick up the script and the woman behind the desk asked my info, saw what I was there for and freaked out on me: "YOU SHOULDN'T BE HERE! IF I GET COVID, I COULD DIE!" I responded with "WELL I HAD CANCER!" She wouldn't help me so I went to the front desk to pay for my items. I asked for a manager, and none were there. A customer who witnessed this unprofessional behavior followed me to the front and said she was so sorry that happened to me and saw how poorly I was treated. The employee told me "they didn't have that (Paxlovid) here." I then checked the website and it says Rite Aid carries it. I call the pharmacy and wait 36 minutes on hold to talk to a Pharmacist, who was very nice. Turns out Rite Aid's supplier hasn't sent them Paxlovid so she said I can have another pharmacy transfer the script. Helpful! I called Safeway and they picked up the phone immediately. Have Paxlovid in stock, no problem. They fax over a request at 2:45pm. My husband went to pick up after 5 pm and Rite Aid, hadn't yet sent over the script. Called again, no wait time, and took care of it. Safeway, Freddy's, and Walmart all have the drug in stock and won't treat you like a leper. I posted online in the Newport FB group about this horrible experience and this employee has a long history of treating people poorly and has been reported multiple times. Why is she still employed? Why is someone who can die of Covid working behind the desk AT A PHARMACY?I Also, a suggestion: if you don't want sick people coming into a store that's called a PHARMACY, put a big sign out front directing customers to drive-thru! Tell them you don't carry the drug. Have masks available and hand sanitizer at the door! Also, call people who have the drug called in and tell them you don't have it and then they don't come for it. Problems all solved and no customer will be treated with disrespect - against Rite Aid's Code of Ethics and poor business!

The pharmacy staff at this store is unquestionably the rudest and most unprofessional I've ever…read moreexperienced. They blamed me for their mistake and refused to accommodate me. I'll never got to this store or pharmacy again. Take your prescriptions and hard earned money somewhere else.

When I first moved here, I had to buy a lot of everything and Freddie's had it...and more. The…read morefront end staff is awesome. I always have to ask and they're more than happy to help. Prices are better than where I moved from, so that's a win

This store doesn't treat their employees well, so they don't treat the customers any better. Shame…read moreon them for treating me, a disabled senior citizen so disrespectful. The top manager of this store is where the whole problem starts & then works it way down from there. HR was a horrible experience for me also. I will only continue to go here when I absolutely have to!!!!!! Our disadvantage here is this is the only department store in town. Also, the prices at the register are often not what they were on the shelf. Buyers beware!!!!!

Thilyies dont tgere jobs pharmacy is incompetent after multiple attempts to get my medications I…read morefinally had to go to lincoln-city walgteens have them fill my meds for cheaper same store by lincoln-city walgrees is amazing .due to thete incompetence I now have changed pharmacy's losers there noone knows how to do there job. Tracey Thompson

Horrible pharmacy staff couldn't find a med the hospital ordered, told them to call hospital they…read moreordered it, told me come back in 30 minutes I come back and they are closed ? It's 1:30 in the afternoon btw

I'm actually quite impressed with this store! I've only been there a couple times so far but they…read morealways seem to have what I need. Inventory is well organized and staff are around to help find items. The store has been clean and carts available when needed. You can do self checkout if you have under fifteen items; if more than that you go where there's a checker. I love a store where you can get dry goods along with your groceries!

Thanks to Katie for finding my item. I had diligently searched while dodging back to school…read moremayhem. Happy customer.

While checking out at the Florence, Oregon Bi Mart on Monday, December 1, 2025, I was treated very…read morerudely and unprofessionally by the male clerk (Terry) while checking out my purchase! I had forgotten that I was paying with a return credit slip and mentioned that it was a complicated return policy, as I got out the return ticket he mentioned that it was meant to be difficult so as to deter customers from returning items. I than said to him that that wasn't good for customer relations to which he uttered "you can always shop somewhere else!" I couldn't believe what I had just heard... I'm a retired produce manager who worked for over 38 years serving the public and have received 20 Outstanding Service Awards! Had I ever spoken to customers like Terry did I would have been reprimanded and or fired! I have shopped Bi Marts in both Florence, Oregon and Lincoln City, Oregon for 8 years and have never been treated or spoken to with such disgrace by any clerk! This definitely affects where I'll take my business in the future.... Thank you for hearing my complaint, Sincerely, Michael Wilson

Good price's. Great emplyee's makes shopping here feel like home. No matter what location you shop…read moreat

We have been working with Walgreens for the last year, and they have been nothing but helpful,…read moregracious, and kind. They do everything possible to accommodate us with our numerous prescriptions, ensuring they are delivered to us on time and in the correct quantities. I applaud the professionalism I receive with every contact. We also receive our vaccinations at Walgreens. Again, they are caring, kind, and very easy to book an appointment with.

Would give zero stars if I could! Was at the coast for a trip, woke up with pink eye, had to have…read moreprescription called in to this pharmacy. Waited in a huge line, one pharmacy tech working to serve drive through and customers in the store. Prescription wasn't ready, had to come back, went through drive through, waited behind two cars for 30 min while cars piled up in line behind us, huge line in store with one woman ti help everyone. Obviously overworked and overwhelmed employees. This big business wants to have a severely understaffed crew and probably pay them barely over minimum wage. This is the new shit-bag unimproved Trump America for you! But you all wanted it, and you will get much more of it! Thanks Walgreens, Trump, Musk, and all of you other big corp, big pharma, money hungry douchebags! Have fun everyone!! And have a nice fucking day!

Decent gas station located in Fred Meyer grocery store parking lot…read more They have about 8-10 pumps available. Most pumps are self-serve. We didn't see any employees pumping gas while we were there. They have snack and beverage vending machines available as well. Overall, we got what we needed, gas! The pump we used had a crappy lever on it. It kept clicking off like the tank was full, but we only had about a quarter tank when we stopped in. We ended up putting $80 of gas in the tank, but had to hold the pump lever the entire fill-up. A bit annoying.

The was a huge surprise. i have never been in a Fred Meyer…read moreStore. This was like a super walmart plus more. Groceries , pharmacy, jewelry store , Tv And sound store and a hardware store. This was a WOW moment. ha, all i needed was water

FYI for bottle drop there is one BottleDrop location 1mile away as this Fred Meyers does not count…read morebottles and their machine is broken. Staff were nice and helpful.

I had an experience at this Fred Meyer tonight that leaves me very unhappy. I would've left a worse…read morereview. Had it not been front end manager Gill at least he was professional and about my interaction tonight. I came to return a pair of Levi's that I had just bought a few days prior, I forgot the receipt so I just thought that I could give them my rewards number and the card that I purchased it on for a refund.. unfortunately for me, I came on a night when nobody at the customer service desk was working that should be over there. At first a nice girl was going to help me. I think her name was Rachel. Very nice smile seemed like such a good person, because I didn't have the tags with me. I told her I would go over and get another pair of those pants and bring them up. They only had one pair over there that were a size 32 in and mine 33 wide. When I came back, her machine had gone down so a tall grey haired guy told me to go down to the next register. I told him the pants were still down with her. He didn't ask me he told me that I needed to go over and get the right pair 33 he then shoves the other pair back at me to put away. His name was Rich. He then waits for me to come back up. I brought a different pair of these pants. It was in a different color I didn't know else to tell him he was just standing there waiting for me to do all the legwork. He then goes off somewhere, then comes back and looks at me like I'm an absolute problem and said this was gonna take a very long time that he was have to go manually search for the number at this point I just asked for my pants back, I realize I should have brought the receipt or at least the tags that was my fault. But having been an executive for target I know that there's also a way to get those numbers at least with target "receipt look up" where they could look up my information the day that I bought them with my rewards number and get that item number that I purchased, he was not gonna make this easy for me. Neither did he really want to and that was very evident. There was about four of them back there and they said none of them normally back there that they were all training and that Rich was from electronics. Well, Rich has zero customer service/ people skills and should not be working with the public at all. The other girls were very kind. They just couldn't help me. Nobody could help me. It was the weirdest interaction I've ever had in there. Then I go to get some meat from the deli counter. The guy back there is having a with somebody. I am waiting to be helped, another guy walks up. He immediately stops his conversation to greet that guy to see if there's anything that he wanted and at that point I just walked away and he said oh were you wanting something? I have never been treated like this at this store before it was absolutely like I didn't exist oh another thing is that a lady when I was dealing with the people at the customer service desk this gray long-haired lady that had glasses on was literally standing there spying on the conversation, just staring at me peeking around the corner from where the shoe department was. That was so weird and creepy looking as soon as she noticed that I noticed her she turned around and walked off like she was doing something over in the junior clothing. Such a weird weird interaction tonight. also Rich says that Im going to get the lowest price for my return because I didn't have a receipt. I literally showed him my fred Meyer reward card and the card I purchased them on. Gill gets an A Rich gets an F!