Stephen came to my house to repair two doorbells. They got right to work and had the problem…read moresolved quickly. They were very courteous and professional. I would highly recommend them for any job needed. Mark Dotson

We made the mistake of buying 2 different security systems, before we called 806Security Solutions!…read more Our first one is a business that is all over Lubbock. When we signed up, they told us the cameras would be ours, after we pay them off. Trouble with the system began immediately after the installation. The company sent out several technicians to repair the problem. Nothing was fixed correctly. My contract was cancelled, and we didn't have to finish the contract.The only thing they didn't mention was the cameras wouldn't work, if you were not with their business. Next set were cameras from a local company. Didn't work...even had 2 electricians check them. Saw an ad on tv for 806 Security Solutions. Owner, Stephen Johnson, came out and set up our cameras and panel in one day. He is reliable and knowledgeable about the system. Thank goodness we called someone that knew what he was doing!!

My family and I bought the ADT security system from Chris a couple of months back. We have place a…read morelot of trust in ADT to protect our family, memories and home. Chris and his other technician were awesome and very professional. They stayed late to finish the installation even while it was raining. I greatly appreciate attention to detail and how the alarm system works. They didn't make us feel dumb. I will definitely recommend Chris and ADT. THANKS AGAIN!

DT security - Lubbock did an exceptional job Helping me secure and protect my investment property…read moreIn Lubbock. They were prompt. They took the extra time in wiring everything so no wires were visible. They did a full tutorial, showing me all the benefits and features of the system, and I can speak of no higher regard about the company, DT security, Lubbock and also Chris the manager and owner A+ all around, and I would recommend them to anybody looking to get quality protection and security for their home or business through a company who truly puts the customer first

These guys are worth their price. We had a last minute install and received prompt service,…read morehigh-quality tilt mount for our new 75" tv. They were on time, installed it quickly with my approval, cleaned up afterwards. I'm definitely satisfied with their services and would use them again.

From the owner: Hub City AV & Security LLC is a locally owned and operated home automation services company…read moreoperating out of Lubbock, TX and serving Lubbock County and surrounding areas. We specialize in security camera installation, residential & commercial automation, home audiovisual, plus much more. We take great pride in the quality of our work and our exceptional customer service. If you are looking for a home automation services company in Lubbock, TX please give us a call today.

Alan Rich reached out to me when i call to get set up. I had issues with getting back on the…read moresecurity cameras at my job. He called me to set up a time, when he could help me get back on to the system. He was very helpful and patient. He also had the time to run through some of the ways to use the system, which I had no clue about. I was very impressed with the way he handled it with me. took time to show me new stuff on the system. Thank you, Alan Rich, I would recommend these guys to all my friend.

From the owner: Profession Services for Access Control, Fire Alarms, Surveillance, Controls, Intrusion Systems. read more

The Lock Pro company really went beyond the call of duty for us.. Josh you are amazing. We are a…read moresafe company in Southern California and had an issue with the lock on one of the safes that we shipped to the Belleville MI area. Josh @ The Lock Pro was on it. Thank you so much. You guys have always been a huge asset to me and SoCal Safe Co when we ship safes in your area. I highly recommend The Lock Pro for any lock or install jobs!!! Tiffany Havens SoCal Safe Co

Amazing job and such a kind Gentleman. I had to change the lock up on the front door and fix the…read moreback door. Completed both with speed.

So glad I decided to get IHS to install my security and home theater. Everything turned out…read moreperfect. Was almost gonna do my home theater myself...so very happy I did not. The IHS install gave me options and solutions to things that I would have never thought possible. Thanks a million Intelliget Home Solutions.

From the owner: After spending years working for several large security companies, our founder discovered a…read moredisconnect between the values of the customers and the Corporations. Corporations lacked the empathy, and morality that customers deserved and decided he could better for-fill those needs by creating Intelligent Homes Solutions. We provide our customers with fast, reliable, and inexpensive solutions for security, surveillance, automation, audio video, and monitoring needs. Our service map extends to all the communities in the west Texas area.

TERRIBLE CUSTOMER SERVICE !!! Rude and disrespectful. We are switching to Custom Electronics,…read moreanother local ADT company, based on references by friends. Paula Weddle is just plain rude! If you are looking for a security system, avoid this local company like the plague.

From the owner: You've worked hard to make your home look just right. Shouldn't you put the same effort into…read morekeeping it safe? Fortunately, the security experts at 24 Seven Security make it easier than ever to protect your personal property. We install high-quality home security systems in Lubbock and Levelland, Texas. Reach out to your local security experts at 24 Seven Security now to make your home as safe as possible.

The single solitary reason why I gave you more than one star is because the initial sales and…read moreservice was good. Mo set us up, and he was great. Your technical support, on the other hand, is trash. I had an appointment today for y'all to come fix my doorbell camera. I was given an 8AM-Noon time window. I work nights. I DON'T do 8AM, but I wanted this fixed, so I scheduled it. Got up at 8AM and by 11:40, nobody had shown up. That's when I got on live chat and started getting canned answers like "the technician has been dispatched", and telling me the technician is in my area and should be contacting me soon. What a load of crap. I was told I could receive a call from a supervisor "in a couple of minutes". That didn't happen. I finally had to call and talk to a live supervisor, who proceeded to inform me that the tech assigned my work order WAS OUT OF TOWN DOING AN INSTALL!!!!! I asked if my order could be transferred to a tech who's actually in town, and was told NO. You mean to tell me that, in a city of nearly 250,000 people, there is not ONE single tech that can jump on this and make it right?!?!?!?! I've lost a lot of respect for Vivint, and it's going to take more than a damn $42 credit to get that back. You have to earn it. All I proceeded to get from that supervisor was the token apology, which I got sick of hearing, and an offer to reschedule. Today was the best day for me, and that's why I scheduled it for TODAY!!!!! I held up my end of the bargain and got my butt up at 8AM for this, and wasted the next 5 hours, only to be shown that my time MEANS NOTHING!!!!!! I told that supervisor that it appears Vivint had gone the way of AT&T and others. Good sales and service at the time of sale, but absolute CRAP going forward. I don't really want to do business with Vivint anymore, but I feel like I'm stuck. There has to be someone out there who cares about their customers months and years down the road. There just has to be. Expecting me to be available in a time window, only to have y'all blow it off: NOT COOL!!!!!! Lying to me and telling me the tech is in the area and will be contacting me soon: NOT COOL!!!!! Seemingly not getting a phone call from anyone at Vivint because they really want to solve an issue: NOT COOL!!!!!! Wanting YOU to call them, wanting YOU to log on to their website, wanting YOU to initiate anything at this point: NOT COOL!!!!!! Acting like you don't really care whether or not you have my business: NOT COOL, but LOUD AND CLEAR!!!!! I'm soooooo very close to telling y'all to come get your equipment and buzz off. Just once, I want to see a company bend over backwards in the name of customer satisfaction. JUST ONCE!!!!!!!!!!

HORRIBLE COMPANY! They make it nearly impossible to cancel and the equipment doesn't even work…read morehalf the time. Good luck trying to catch one of them on the phone they just shift you over to someone in India or the Philippines who are JUST as rude and unable to listen

Innovative Designs installed my new Logitech remote and set it up with my TV and Blu-Ray DVD…read moreplayer. They were very Professional in their estimate and delivery. I was highly impressed and would recommend using them as they are very good with following up to see if you have any ?'s. My equipment is very easy to use. Overall, exceptional service! Sandra

Absolute worst service I have ever received from a company. Stayed with this company after buying a…read morenew home and previous owners had used them. We had issues with our alarm system not working properly and constantly beeping with a low battery. This happened 20 times over a 9 month span. They do not respond or care about customer service. Do not use this company. Walk, no RUN to another place immediately. You will not be happy with their products or their customer service. Biggest joke of a company I have ever dealt with in my life. If there were negative stars I would have given them that instead of only one star.