Easily the best place in west Texas to for high end audio! I stop by when I'm Lubbock & always find Kurt & the guys to help me with whatever I need in the way of quality audio equipment. I've been going there for almost 30 years & always find way more than I need! read more

If you are reading this review, you may find it odd that someone who has not yet purchased anything from a company would give it a five-star review. Let me explain. I am a non-techie who bought a turntable and receiver elsewhere and could not get them to work together. I was concerned that the turntable (bought used) was defective. So, I called The Soundwave to see if they could fix my turntable--if needed. I talked to Kurt Ellsasser (store manager), explaining my frustration and lack of audio expertise. Kurt said, "Just bring it out and let me hook it up to see if it works--at no charge." I was stunned, since many places charge a flat $75 for an evaluation. So, I took the turntable to The Soundwave, met Kurt, and left it with him. A little later he called me and gave me the good news that it worked just fine. So, today I went to pick up my turntable. Well, I did much more than that! Kurt spent about an hour showing me how to hookup the turntable to the receiver. He also showed me how to correctly use my turntable. All this service was at no cost! Now, folks, if The Soundwave provides this kind of service for a guy who basically comes in off the street needing some help with his stereo equipment, just think how much more they will do for their paying customers! Thank you Kurt, and thank you Soundwave! Your kindness has earned my future customer loyalty. read more