Jordan and Erik are very professional salesmen and provided excellent customer service for me when…read morepurchasing a new dishwasher. The appliance originally purchased was discontinued by the manufacturer without notification. Upon learning this information, they worked to find a comparable model at the same price and honored their installation charge. Within one week, my new appliance was installed and ready for use. Always good to shop with small businesses as they value their customers Susie S.

Michael M In…read moreresponse to your reply of my rating. The warranty company made it right and replaced the oven after I furnished thorough pictures of the unit. There was no rodent damage to the unit, only evidence that it was old and worn out. Your technician was blatantly incompetent on this call and it's great that he is no longer with you anymore. However, it was not handled the way it should have been, caused problems I should not have had to deal with and I will continue to share my experience with others. There is no need to discuss this further, you can post any response you choose, but the damage was done, and the warranty company made up for your technician's incompetence.

In the app it says they offer 1 year warranty.but they lie the fridge I bought only the freezer…read moreworked they sent a guy to fix it he said it was the ice . Three was no dam ice . I lost 300 on food that spoiled. Now they want to charge me 125.oo to deliver another one this bull crap I don't recommend anyone to buy from them ..they sold as is for an arm and a leg. And on top of theat it had a broken try they said she should returned it with 7 days of purchasing which is again bull crap any one in town gives u at least 30 day if not 60 days . This people are taking advantage of a 18 year old kid .

Dirty dusty appliances. The employees could care less if they sell you anything I wanted to…read morepurchase something and I need a 10 extra minutes to get My Husband 's truck back after they closed to get the appliances moved. I was going to buy stove and a dishwasher I will never go to this place ever again. I don't recommend it.

We have a home warranty through American Home Shield and the only other time we actually used it it…read moredidn't go well at all, the technician acted as though he were irritated to have to come out and said he would be back and he was but .... I digress, we weren't honestly expecting much when I made a service call for our washing machine. But Tim came out, was very professional but also friendly and explained each step and kept me posted if there was any change or issues. He knew what he was talking about and got our old, over-worked washing machine going again!!! We would not hesitate to use them again in the future and am pretty stoked we found a reliable, knowledgeable service repair company. Thank you so much!!! P.s. so sorry my Dawgs "assisted" you so much. They do that.

Absolute joke of a company. We live in And Lubbock. We have really hard fucking water.. They would…read morenot install the dishwasher because I use a whole house turn off and not the turn off under the sink because our hard water freezes it up every time.. so they refuse to install a dishwasher. I reported a dishwasher issue on 14 December. They came out, looked at. It said they had to call it in within two weeks. They had to come back and take the circuit board out of the dishwasher which was completely fried. Literally it was black.. then they said it had to be replaced so I schedule the replacement now they have been out here three times at this point. They come out and they say they can't install it because they can't turn the water off under the sink and I tell them no I have a Main house turn off.. they refuse to install the dishwasher. As far as I'm concerned, this company is trash.! if you have to use them because of your warrnty, I'm sorry that's the reason I got stuck with this. Sorry ass company..

Was able to schedule my washer repair in a prompt manner. Friendly and knowledgeable....I…read moreheartily recommend Echols Appliance Repair for ANY of your service needs. Their low overhead allows them to pass on quality repairs at a fair price.

This is by far one of the best most efficient appliance repair companies. They know their stuff…read more A simple call and ice maker repaired within week.

I have been in this certain Home Depot and have noticed a decline in their customer service,…read morestressed out employees, and poor management... specifically the store manager Albert. I'm not sure who the district manger is but I would certainly have some words for him. I usually come in there for materials in the evenings for my construction company to do some shopping for the next day. You can see the employees are extremely stressed out due to lack of help, other customers are are frustrated as well. There are pallets in the isles about an hour before the store is closed and you can hear loud rap music coming from the receiving area. I would be embarrassed to work there if I were an employee. They work with a Skelton crew in the evenings and there is still plenty of customers in the store and I always see several walk out due to lack of service. I advise anyone going in there to be aware.

I ordered a refrigerator that was supposed to be delivered on Saturday. Got a call on Friday…read moreafternoon from some unknown person who said.the delivery would not be made until Tuesday! Don't deal we with Home Depot unless you like dealing with LIAR'S.

We have used Smallwoods services on our vacuum cleaners for 3 generations and never had any major…read moreproblems. The only time something wasn't repaired was when I forgot to tell them about the problem area. I think the problems we all have are sometimes based on communications for both sides. I, many times, assume the other person knows exactly what I need but I go too fast. It seems the older I get, the more this happens. We will continue to use Smallwoods for our vacuum cleaner service repairs.

These people will scam you. Prices change in a moments notice, seemingly at them whim of the person…read moreon the other side of the counter. I don't know what this business is trying to get away with, but it certainly isn't fair customer service. Do yourself a favor and find somewhere else to spend your hard earned money.

worked me in earlier than promised, cost exactly as quoted, fridge is cooling, making ice again…read more Excellent service by a friendly and competent technician.

Very prompt. Very friendly and hard working. Stayed and worked on dishwasher till it was fixed…read more Will definitely use again.

I tried going to the website the Conns representative told me to go to and give them a description…read moreof what happened, the website doesn't work. If Conns truly wants to make this right and keep my business then please email me at Michael.stevens7@outlook.com. If I receive nothing I promise I will never shop at Conns again and I've spent no less than 6k over the last year and a half.

I purchased a GE front load washer and dryer on 09/15/2021. I contacted them today 10/17/2021…read moreconcerning an issue with the washer. It was not spinning correctly and wanted someone to come and check it for me. I was told that since I had not purchased their warrant, they would not do anything for me. A product that they sold by them a month before and they could not help to fix an issue. Never again will I purchase something from them.