The service was awful. I had a leaky valve in my bathtub and they where going to charge me $850 I…read morethought that was way overpriced so I asked them to cap it off and they charged me $200 to do that little task. I was not impressed at all with their service and I will never use them again.

Everyone from the women we spoke to on the phone, to the men who came out to change our water…read moreheater, were friendly and professional. Our usual company was closed for the day after New Year's, and for the attached weekend, so we had to find someone else. The women we talked to scheduled us right away. The men who came out did a great job and cleaned up after themselves. We were very happy with the price, as it was 2-300 less than most places we called. I can't believe how high water heaters are these days!!

I had a water leak after 5:00. I called and spoke with Noah. He came and took care of the problem…read morequickly. he was so kind and professional. I couldn't have asked for a nicer young man to take care of the problem. I will definitely recommend J & W Plumbing to everyone. Thanks again for your excellent service. Kelley McCanlies

I want to say what a fantastic experience I had as Noah…read morediagnosed and repaired my AC unit in stormy weather. He had the exact capacitor required to do the repair. That says so much to me about his employer . Very professional and skilled. Thank you Noah! J&W. JTI BEST in the WEST! I can't wait to tell everyone who needs repairs...I wish you much prosperity with your career Noah!

Had Churchwell RandR a toilet. Although they were backed up for 9 days, they came when they could…read more It only took them about a half hour, hauled away the old toilet, boxes and such, and cleaned up. Price was very reasonable. Will use them again!

Courteous and timely, took care of my parents leaky laundry room faucet. So glad I have a go to…read moreplumbing service.

HIGHLY HIGHLY RECOMMEND!!!! It was 80 degrees in my house and 91 degrees outside. Less than 1/2 I…read moreheard a response and these 2 Angels arrived!!! OMG HART IS MY GO TO !!!! LOVE LOVE THEM!!! It was the weekend and after hours so it will cost no matter but these 2 came out quick and got my unit going !!! A MUST USE !!!! They had to replace a part and they had it !!!!!! THANK YOU THANK YOI

Moved into a new to us 5 year old house in February 2025. Had another company do the inspection. He…read morefound some issues and later fixed them. Of course it was cold then and the AC couldn't be turned on. Fast forward to summer. AC was working but every day as soon as it heated up outside the house temperature would rise to about 79 even though it was set on 73. Impossible to cook in the evening. An acquaintance told me about Hart. They came out that day and discovered a glaring issue the previous guy had missed. Someone came the next day and repaired it and some other issues that needed addressing which were caused during the initial installation. Wonderful service. Very knowledgeable

They were always on time, respectful, and polite. They cleaned up after themselves, and worked…read morehard. I cannot say enough kind things about them. Wayne H.

had an issue with my air so they sent an AC guy out. He was here less than 20 minutes. He took…read moreoff the front of my air-conditioning unit to check for how many pounds of refrigerant were in it. Told me it was low that had a leak and needed a new ac unit,which would cost me $15,000 with very minimal inspection. He told me it would cost me $300 a pound for replacement and i would need about 7 pounds and he threw out a $2100 price tag. Basically it appeared he was there just to sell me a new unit. He didn't replace what he had taken off to do the inspection. He cut the tape on my inside refrigeration unit and did not replace it and then he left. It was a very bad experience. I have used Earls in the past for plumbing with no problems, but I will not use them ever again for AC. Talked with another AC guy who said they would put stop leak in it for the leak.

Extremely pleased that I called MR. Wilson's Plumbing. In my 17 years in Lubbock, I've used a few…read moredifferent plumbing companies, but none can't compare to Mr. Wilson's Plumbing. I called last night and I believe I was the first one on the schedule. Erik Gave me a heads up on the way as he was here right on time. He was extremely professional, detailed, and courteous. He made sure my wife and I saw all the work that he had done and that we were happy with all of his work. Their pricing was extremely reasonable and would not hesitate to recommend this business For any plumbing or drainage issues. This is for sure will be my go to with any future issues!

I am very pleased with the prompt, courteous service that I received today. I had clogged and…read morebacked up pipes that needed attention quickly and hoped that I didn't have to wait another day for repairs. Erik, the technician, arrived earlier than expected and was fast and efficient in resolving the issue. He was also very kind and personable, providing explanation as he worked. I will definitely use Mr. Wilson's again and would recommend their service to others!

I chose Armstrong due to the fact they were local and provide me a great consultation, but after a…read moreyear or so the unit is already malfunctioning!! They informed me it would cost me an additional $500-$1000 to repair my NEW AC!? How does a brand new unit start failing after a year?! I believe Armstrong sold me a used or refurbished unit because they haven't provided me any documentation to support that the unit purchased was new! I have contacted several times asking them for these documents! I have reached out to Armstrong multiple times and they still have not attempted to fix the problem!! It's been nearly 3 weeks and we're still have the same issues. If the issue isn't fixed in the next week I will be reporting them to the BBB and I will be seeking legal action!! If you're in the need of a NEW unit go somewhere else and do not trust what this company has to say, they are not worth your time!! Take it from me, save yourself and call someone else!!

Armstrong always does it right! In fact, they do more than they have to in order to solve the…read moreproblem!!

I realize as I was trying to wash my dishes that my hot water was not working. My dad who is a…read moremaster plumber on the other side of Texas helped me to realize that my water heater was no longer working, and I needed to get it swapped out as it was still under warranty (thankfully). I reached out to several plumbing companies to try and get scheduled date of and Jay Young Plumbing offered the best pricing for a swap, and on top of that they were able to squeeze me in same day. If it wasn't for their help my kids and I would have been taking cold showers. I highly recommend them. Great pricing, excellent customer service, up front and honest, . Thank you Jay Young plumbing!

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15…read more Service was courteous and the job was well done. This is the third time we have used them.