I realize as I was trying to wash my dishes that my hot water was not working. My dad who is a…read moremaster plumber on the other side of Texas helped me to realize that my water heater was no longer working, and I needed to get it swapped out as it was still under warranty (thankfully). I reached out to several plumbing companies to try and get scheduled date of and Jay Young Plumbing offered the best pricing for a swap, and on top of that they were able to squeeze me in same day. If it wasn't for their help my kids and I would have been taking cold showers. I highly recommend them. Great pricing, excellent customer service, up front and honest, . Thank you Jay Young plumbing!

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15…read more Service was courteous and the job was well done. This is the third time we have used them.

I am very pleased with the prompt, courteous service that I received today. I had clogged and…read morebacked up pipes that needed attention quickly and hoped that I didn't have to wait another day for repairs. Erik, the technician, arrived earlier than expected and was fast and efficient in resolving the issue. He was also very kind and personable, providing explanation as he worked. I will definitely use Mr. Wilson's again and would recommend their service to others!

Extremely pleased that I called MR. Wilson's Plumbing. In my 17 years in Lubbock, I've used a few…read moredifferent plumbing companies, but none can't compare to Mr. Wilson's Plumbing. I called last night and I believe I was the first one on the schedule. Erik Gave me a heads up on the way as he was here right on time. He was extremely professional, detailed, and courteous. He made sure my wife and I saw all the work that he had done and that we were happy with all of his work. Their pricing was extremely reasonable and would not hesitate to recommend this business For any plumbing or drainage issues. This is for sure will be my go to with any future issues!

Jason and David were professional and did quality work to repair our toilet. Jason gave us an…read morehonest evaluation of what needed to be done. We would recommend JD's and also use them again.

This company is top notch. They take care of their customers and do their best to be as prompt as…read morepossible. I believe that have a good team and give value to the work they do for their customers. If you want the job done right call JDs

I had a water leak after 5:00. I called and spoke with Noah. He came and took care of the problem…read morequickly. he was so kind and professional. I couldn't have asked for a nicer young man to take care of the problem. I will definitely recommend J & W Plumbing to everyone. Thanks again for your excellent service. Kelley McCanlies

I want to say what a fantastic experience I had as Noah…read morediagnosed and repaired my AC unit in stormy weather. He had the exact capacitor required to do the repair. That says so much to me about his employer . Very professional and skilled. Thank you Noah! J&W. JTI BEST in the WEST! I can't wait to tell everyone who needs repairs...I wish you much prosperity with your career Noah!

Came and fix my hose bibs quickly and at a great price…read more Could have charged me for a minor repair on 1 if the bibs and showed great customer service by not charging for something that small.

The best! Family owned and operated, great service, top quality work!! Straight forward, open…read moremorning, noon, and night!

First the name of the place is Mr. Rooter not Roto Rooter for you previous reviewers. Also those…read morewere from 2016 so today in 2022/2023 I can tell you this company has provided me with some of the best, most professional service I have ever received. I own rentals and they have been out early morning and late evening 7 days a week for various issues with an old building. I have appreciated the guys and how they finish the job and clean up behind themselves. As for the bill it is about average to what other companies charge. I will continue using this plumbing company and recommending them to people I know.

There's a reason this place has 1 star, go use Best Value Plumbing instead, they are way cheaper…read moreand they make sure that they can't do anything else before making it into a big job. I called Roto-Rooter at the suggestion of a friend and they came out and it took 5 minutes saying I had a clog, the toilet clogged again a week later. I called them back and they came out and only then did they remove the toilet and chip the toilet and run a camera down to check. I was quoted $1800 to fix the issue. Why didn't they catch this issue the first time around? Why didn't they take out the loose phalange the first or second time they were here? I now have spent over $200 for them to do nothing but chip my new toilet and blame that on me. After I called Best Value Plumbing and they checked it out, with a $1200 quote over the phone and keeping it at that after checking it out, I called the owner Sean at Roto-Rooter and he said he couldn't beat that price and would have to charge me for today. I said well how much since he chipped my toilet and he said nevermind and then got pissed when he thought I hung up. He then called back and said that the toilet was lose and that's why his guy dropped it and it chipped and that id still need to pay the $135.50 for today. I will pay this but let it be known that I will never ever use Roto-Rooter for any reason. I only got a second quote after hearing from people that I was being charged too much, I'm just trying to save some money and that's not a crime. The guy came back today to collect the $135 and I texted him a coupon. He told me that coupon wasn't theirs and that I could only use one once a month. When he arrived he says that it wasn't the right coupon and that they were Mr. Rooter and it was a different franchise. I gave him the $135 reluctantly and told him to get off my property. He said I was lucky he was at work. Update: Best Value Plumbing completed the job without having to jackhammer my floor. So thankful that I didn't stick with what Mr. Rooter said to do, I'd be out $1800 and I'm sure they would've figured out something else to add to that price.

Really recommend this guy! I had some troubles with my plumbing after some people staying at my…read morehouse damaged the bathroom. I talked to Jason and sent him a picture and when he showed up he had it fixed in a couple hours. He even thought ahead and had the parts I needed on the truck with him. It's really nice to have someone who does good work and doesn't try to take advantage of you. Highly recommend for anyone with plumbing issues.

Their service was fantastic. I had a water leak outside and contacted them online. They were out…read morehere immediately and gave me a free estimate. It was a very reasonable estimate and they fixed it on the spot. Certainly saved me from having a high water bill. I recommend him highly if you want a professional fix at a reasonable price and fast response.

This is a family owned business and it shows. They are kind, professional, and honest. I was quoted…read moreover $2,000 by other companies, but these gentleman were able to do the work for a much more reasonable rate and they finished in a fraction of the time that the other companies quoted. Everything was tidy when the job was completed. Fully recommend Raider Plumbing! Thanks again!

Wow, Bob and Raider Plumbing not only have done a fantastic job, but they've also touched our…read morehearts. We came to know them when they handled the addition of a bathroom to my parents' house back in 2019. My dad was a structural engineer with lots of construction experience and was very impressed with Bob's work. We lost my dad back in April, and following visits by family, we experienced a clog in that new bathroom. Bob came by and took care of the issue. Upon learning of my dad's passing, he refused to accept any payment. You cannot beat high quality work and even higher quality ethics and heart. Thank you Raider Plumbing for taking good care of my parents!

I'm giving one star only because that's the lowest number available to me. This company has…read morehorrible communication, they are not professionals, and left me and my family hanging without air-conditioning for almost a week. I strongly recommend against using them.

On December 23 I called about having a hot water heater replaced. I've been went to Lowe's to get…read morethe hot water heater they showed up a few minutes after I had arrived at my property. Within an hour and 10 minutes not only was it installed but I had hot water. Great service and very reliable. I don't understand all the negative reviews about this company they did a great job at a fair price. I will definitely use them again and I encourage others to use them as well.

Fixed a slab dig up collapsed line in house - did a great job and after 2 estimates came in 25…read morepercent lower - worked quickly and made no mess. 2 years later had to replace a 4 foot lateral line to the city's alley line - worked quickly with the city, had the certifications for the lateral lines the City requires, did not disrupt the concrete walk around the fence line. Beat the first estimate by 2 k. They remembered us, From the first time and a great job! Good people that do honest, great work.

Had Churchwell RandR a toilet. Although they were backed up for 9 days, they came when they could…read more It only took them about a half hour, hauled away the old toilet, boxes and such, and cleaned up. Price was very reasonable. Will use them again!