Have you ever been so overwhelmed with gratitude that you cried?…read more This company... my goodness. Unreal. What a blessing. What a serious, serious blessing. Two days ago they completed major repairs on my system. They warned me that the outside motor might fail soon, but it was still working fine at the time, so we scheduled a replacement for three months later. Everything else they fixed came out better than before it quit. That alone would have been enough for me to call them again. But what happened next... woah. Sometimes God laughs at our plans. The very unit we had planned to replace in three months died early. The owner came out himself. What company has an owner who shows up after hours? It was 6 p.m., 92 degrees inside the house, and the owner was at my door. He wasn't some fluff corporate guy. He was the kind of man who doesn't mind a dirty shirt. He was the only one there, and he did the work himself. He was so kind to me that I was completely overwhelmed with gratitude. He didn't charge me. No company does that. He simply said, "We take care of our customers. You trusted us with a big repair, and we're going to help you." Is this customer care in the style of 1973! Do not waste your time with any other heating and air company. You'd be a total fool not to call this one. Just call Hart. And don't wait for it to quit, get it serviced so the repairs are not massive when it quits!!! And here is a hint.. YOU CAN afford the service call on a social security budget... just sayin!!! Thank you, Keith. "Thanks" doesn't even begin to cover it.

HIGHLY HIGHLY RECOMMEND!!!! It was 80 degrees in my house and 91 degrees outside. Less than 1/2 I…read moreheard a response and these 2 Angels arrived!!! OMG HART IS MY GO TO !!!! LOVE LOVE THEM!!! It was the weekend and after hours so it will cost no matter but these 2 came out quick and got my unit going !!! A MUST USE !!!! They had to replace a part and they had it !!!!!! THANK YOU THANK YOI

Great company and very easy to work with. Replaced my heating and cooling system. They worked quick…read moreand the entire process was easy and without stress.

Wonderful customer service! We needed plumbing help. They came out the same day and were upfront…read moreabout pricing and recommended preventative measures to keep the pipes from clogging up again. Plus, they were very courteous and conscientious of my elderly mother's special needs during the pandemic. Overall, great experience!

1/5 -- We needed a second opinion, not a sales presentation…read moreA technician from Absolute came to our home through American Home Shield after we requested a second opinion on our AC claim. He was fully aware that this was a home-warranty service call and that we were seeking an independent second opinion after AHS denied our claim. We also happen to carry two home warranties and were comparing the coverage each company would provide for the same AC failure. Unfortunately, our experience with Absolute felt much more like receiving a sales lead than receiving an independent diagnostic evaluation. During the visit, the technician told us we "might" get approved for a replacement through AHS, but characterized what AHS might provide as essentially builder-grade and said it would "only be enough to get the job done." He then spent approximately 20-30 minutes discussing why we should purchase a larger/upgraded system instead. We felt obligated to sit through an extensive sales presentation while waiting for what we thought was supposed to be a second diagnostic opinion. What makes this particularly frustrating is what happened afterward. A day or two later, while the temperature inside our home was around 90 degrees, I contacted Absolute because we hadn't received an update. I was eventually told that the technician had placed our claim "on hold" because he was "waiting to hear back from us" and "knew our claim was going to be denied." That was incredibly upsetting. If the technician believed from his visit that our warranty claim would be denied, we should have been told. Instead, we spent additional days believing a second-opinion determination was being processed while apparently the contractor was waiting to see whether we would purchase equipment. We weren't sitting in a 90-degree house trying to decide whether to buy an upgraded AC from Absolute. We were comparing coverage between two home warranty companies. When I explained this to the office, the conversation became defensive, and I repeatedly had to make clear that we were not purchasing an AC system from Absolute. We ultimately contacted our other home warranty company and told them to proceed. They had already approved our condenser replacement and immediately moved the process forward. The most frustrating part is that we had a backup option. Absolute's handling of this second-opinion visit contributed to approximately another week without working AC when we could have simply proceeded with our already-approved replacement. I really feel for homeowners who don't have that option. Most people don't maintain two home warranties. When someone's AC is out during a Texas summer, they're depending on the dispatched contractor to diagnose the equipment and promptly report the findings to the warranty company. A home-warranty service call should not leave the homeowner wondering whether the priority was completing an independent diagnosis or converting the service call into an equipment sale. Thankfully, we had another warranty company and another path forward. We will not use Absolute for our replacement.

On August 20, 2024 I was privileged to show up to my house to learn about an interaction between…read more"the Great Ben" (according to the BS fabricated reviews) and my fiancé. I was informed that while I was at work, Mr. Ben showed up to my house while my fiancé was home alone and the manner on how he approached her was already strange to begin with. While she was in the back yard she noticed Ben walking through the alley and come into back gate, he stated that he was here to check out the neighbors AC unit that just so happened to be in our backyard. She told him that was fine and let him in the back gate to our yard and stated that she was going to head inside and that is where the interaction between the two of them SHOULD have stopped. Forcing my fiancé into conversation, Ben proceeds to go into personal details about about his life informing her that he is either currently going through or fixing to go through a divorce with his wife trying to make it very well known that he is single. Along with this, he goes into specifics about everything he owns from a nice truck and trailer to how's he a very nice guy yada yada yada. At this point, this is beyond inappropriate and Mr. Ben should know this considering he gets paid to go household to house hold and should know what professional etiquette means. By now my fiancé is feeling beyond uncomfortable and awkward with the entire situation and is sending me text messages asking me to please hurry home from work and mind you at this moment I'm unfamiliar with everything that's been going on other than the fact that she feels uncomfortable. Everything stated above was filled in to fit the timeline from before I got home and learned after I got home. What I did personally witness was when I pulled into my driveway, I saw Ben walking out from under my carport and exiting my back gate. To my surprise when I walk in the door I see a lovely note that Mr. Ben personally hand wrote and left for little ol' me between my storm door and front door (I can only assume it was left for me because why else would Mr.Ben feel the need to talk to my Fiancé about an air conditioner that belongs to the neighbor). I later learned this note was placed there after Mr. Ben kept closing the distance that my fiancé was trying to establish by walking backward towards the door only to have Ben take a step forward to match it! She stated that when she was eventually able to get into the door, Ben FINALLY after about 10 minutes of making her feel uncomfortable went into the backyard to "check" on the neighbors A/C unit (Considering the fact he was back there less than a minute leads me to believe that he wasn't here to really work on anything or at least anything that involved being inside my fence). She said that she couldn't help but peer out the peep hole in hopes he would quickly finish the job and leave. "Quickly finish" he did, and instead of seeing him leave, she sees persistent Mr.Ben come out of the back yard walk straight up to the door, stand there for a few minutes (which seeing from inside the house through the peep hole scared the hell out of her), open our storm door, close it and then leave. Luckily, she refused to walk back outside until I arrived so I was the fortunate one to receive the note which contained the lucky 10 digits in how to get ahold of Mr. Ben and a cute little note that says "If you ever want to talk call me!!" With the double use of exclamation points which tells me he is very eager to talk to me! So you can understand how upset I was to call only to be sent to voicemail. Mr. Ben if you happen to see this review, I would really love to know what it was you would like to talk about!!!! (quadruple exclamation points so you know I'm excited too!). My numbers in your voicemail.

I don't usually write reviews but Travis did such an awesome job I just had to let people know! I…read morewill definitely use Electric Lubbock Pro for all my electrical needs in the future! Awesome service, prompt, and extremely knowledgeable !

It was Saturday 4th of July weekend. The power went out at around 3pm (temps were in the upper…read more90's) our 90amp breaker went out on the main panel that doesn't have a master "shut off", not something that we wanted to mess with. Home Depot nor Lowes had the 90amp breaker that we needed. I began calling anyone open on Saturday. After calling "Electrician Lubbock Pro", Travis called me back within minutes. He was out of town but asked that we send him pics and he would contact one of his employees. He broke down the cost for emergencies, which we thought was reasonable. His employee showed up within minutes and got it replaced. Per my experience I highly recommend Electrician Lubbock Pro if anyone is ever in a situation like we were. Thank you! Marie

a Section of the house did not have electricity. The tech arrived and after an hour and a half he…read morewas unable to locate the problem. He left to pickup a child from school. Texted me back that he would return several days later. Over the course of 2 days the tech refused to answer my text or phone calls. I finally just called the office and canceled anything further from the company . all I got was a bill for 80 dollars. What a waste of time and money. Look else where

Our Firm in the Lubbuck area desperately needed an electrician over the Thanksgiving holiday…read more Myself and our Attorney called several and left messages. Esra with E-Z Electric immediately called and arranged to come in on Sunday. He assessed the Meter Box issue and had it repaired by mid day Monday. We will definitely call him again as well as refer him. On behalf of our Firm, thank you very much.

Jay Young is amazing! They are honest and friendly, and don't try to upsell you on anything. They…read morearrive when they say they will and finish the job on time and perfectly every time. We've used them multiple times for plumbing and HVAC and every one of their guys is incredibly honest and kind. We won't use anyone else.

I needed a plumber to finish what another plumber couldn't fix. Jay Young Plumbing sent a young…read moreman out to fix the problem. Brandon did a great job, and his co-worker, Dalton, came over to help finish job! They were thorough in their work, and were very nice. Good job on sending us knowledgeable plumbers. We'll stick with this company!

Jason and David were professional and did quality work to repair our toilet. Jason gave us an…read morehonest evaluation of what needed to be done. We would recommend JD's and also use them again.

This company is top notch. They take care of their customers and do their best to be as prompt as…read morepossible. I believe that have a good team and give value to the work they do for their customers. If you want the job done right call JDs

I left a review on google several months ago, and am echoing the same here after Jacob and Wyatt…read morecame by the house to do some electrical work today. As always, the are professional and do an excellent job. I highly recommend them to anyone in Lubbock. They have fixed multiple things for us and their work stands the test of time. CMW is a great company for your home electrical needs!

I had an electric problem with my AC unit and Levi was the technician sent out to fix the problem…read more When it came time to explain what was going on you could tell he knew exactly what he was talking about and made it make sense. He really knew his stuff and is exactly they kind of professional I want working on my home. Thanks CMW, Todd Faison