Easily the best place in west Texas to for high end audio!…read moreI stop by when I'm Lubbock & always find Kurt & the guys to help me with whatever I need in the way of quality audio equipment. I've been going there for almost 30 years & always find way more than I need!

If you are reading this review, you may find it odd that someone who has not yet purchased anything…read morefrom a company would give it a five-star review. Let me explain. I am a non-techie who bought a turntable and receiver elsewhere and could not get them to work together. I was concerned that the turntable (bought used) was defective. So, I called The Soundwave to see if they could fix my turntable--if needed. I talked to Kurt Ellsasser (store manager), explaining my frustration and lack of audio expertise. Kurt said, "Just bring it out and let me hook it up to see if it works--at no charge." I was stunned, since many places charge a flat $75 for an evaluation. So, I took the turntable to The Soundwave, met Kurt, and left it with him. A little later he called me and gave me the good news that it worked just fine. So, today I went to pick up my turntable. Well, I did much more than that! Kurt spent about an hour showing me how to hookup the turntable to the receiver. He also showed me how to correctly use my turntable. All this service was at no cost! Now, folks, if The Soundwave provides this kind of service for a guy who basically comes in off the street needing some help with his stereo equipment, just think how much more they will do for their paying customers! Thank you Kurt, and thank you Soundwave! Your kindness has earned my future customer loyalty.

So I actually found out about this company from Facebook marketplace. But wanted to leave a review…read moreon Yelp. I was looking for someone to come and help me with some Audio Visual issues. I was having with my RV, hooking up my Apple TV and Wi-Fi, etc. Not only was Dallas helpful, but he spent time on the phone with me explaining to me what I would need to get prior to him arriving and then spending a couple of hours going over everything making sure everything was hooked up correctly on site. I was extremely happy with his service, his professionalism And his pricing. I would highly recommend him to anyone.

From the owner: DW offers smart home automation solutions for your home, office, or where you desire. We can…read moreintegrate your whole home to operate under a single app. We create long-lasting enviornments that make a difference. Loving where you live helps create a house into a home. Having the chance to relax in a space made to help unwind can give you peace. Let us help you find what will give you peace. Custom Light Programming, We will work with you to determine how much and when lights can dim without you having to do anything Secure Technology, Technology is capable of unlimited possibilities, allow us to help you navigate the world more securely.

Stephen came to my house to repair two doorbells. They got right to work and had the problem…read moresolved quickly. They were very courteous and professional. I would highly recommend them for any job needed. Mark Dotson

We made the mistake of buying 2 different security systems, before we called 806Security Solutions!…read more Our first one is a business that is all over Lubbock. When we signed up, they told us the cameras would be ours, after we pay them off. Trouble with the system began immediately after the installation. The company sent out several technicians to repair the problem. Nothing was fixed correctly. My contract was cancelled, and we didn't have to finish the contract.The only thing they didn't mention was the cameras wouldn't work, if you were not with their business. Next set were cameras from a local company. Didn't work...even had 2 electricians check them. Saw an ad on tv for 806 Security Solutions. Owner, Stephen Johnson, came out and set up our cameras and panel in one day. He is reliable and knowledgeable about the system. Thank goodness we called someone that knew what he was doing!!

DT security - Lubbock did an exceptional job Helping me secure and protect my investment property…read moreIn Lubbock. They were prompt. They took the extra time in wiring everything so no wires were visible. They did a full tutorial, showing me all the benefits and features of the system, and I can speak of no higher regard about the company, DT security, Lubbock and also Chris the manager and owner A+ all around, and I would recommend them to anybody looking to get quality protection and security for their home or business through a company who truly puts the customer first

My family and I bought the ADT security system from Chris a couple of months back. We have place a…read morelot of trust in ADT to protect our family, memories and home. Chris and his other technician were awesome and very professional. They stayed late to finish the installation even while it was raining. I greatly appreciate attention to detail and how the alarm system works. They didn't make us feel dumb. I will definitely recommend Chris and ADT. THANKS AGAIN!

The single solitary reason why I gave you more than one star is because the initial sales and…read moreservice was good. Mo set us up, and he was great. Your technical support, on the other hand, is trash. I had an appointment today for y'all to come fix my doorbell camera. I was given an 8AM-Noon time window. I work nights. I DON'T do 8AM, but I wanted this fixed, so I scheduled it. Got up at 8AM and by 11:40, nobody had shown up. That's when I got on live chat and started getting canned answers like "the technician has been dispatched", and telling me the technician is in my area and should be contacting me soon. What a load of crap. I was told I could receive a call from a supervisor "in a couple of minutes". That didn't happen. I finally had to call and talk to a live supervisor, who proceeded to inform me that the tech assigned my work order WAS OUT OF TOWN DOING AN INSTALL!!!!! I asked if my order could be transferred to a tech who's actually in town, and was told NO. You mean to tell me that, in a city of nearly 250,000 people, there is not ONE single tech that can jump on this and make it right?!?!?!?! I've lost a lot of respect for Vivint, and it's going to take more than a damn $42 credit to get that back. You have to earn it. All I proceeded to get from that supervisor was the token apology, which I got sick of hearing, and an offer to reschedule. Today was the best day for me, and that's why I scheduled it for TODAY!!!!! I held up my end of the bargain and got my butt up at 8AM for this, and wasted the next 5 hours, only to be shown that my time MEANS NOTHING!!!!!! I told that supervisor that it appears Vivint had gone the way of AT&T and others. Good sales and service at the time of sale, but absolute CRAP going forward. I don't really want to do business with Vivint anymore, but I feel like I'm stuck. There has to be someone out there who cares about their customers months and years down the road. There just has to be. Expecting me to be available in a time window, only to have y'all blow it off: NOT COOL!!!!!! Lying to me and telling me the tech is in the area and will be contacting me soon: NOT COOL!!!!! Seemingly not getting a phone call from anyone at Vivint because they really want to solve an issue: NOT COOL!!!!!! Wanting YOU to call them, wanting YOU to log on to their website, wanting YOU to initiate anything at this point: NOT COOL!!!!!! Acting like you don't really care whether or not you have my business: NOT COOL, but LOUD AND CLEAR!!!!! I'm soooooo very close to telling y'all to come get your equipment and buzz off. Just once, I want to see a company bend over backwards in the name of customer satisfaction. JUST ONCE!!!!!!!!!!

Have several issues. The cameras don't detect when they are supposed to. Prime example about 90%…read moreof the time when you drive up in the driveway it will not show a vehicle. But when you get to the front door it will not always show you at the front door. All of the caeras have the same issue. In my opinion its totally junk not worth the money. I would love to have them buy their equipment back if its worth what they say it is.