Customer service is terrible, the employees and company do not seem to watch customers to come…read moreback! I won't come back again!

Strolling along Newbury street and we came across this store. We did not know what was being sold…read morehere but thought it was cute and had to stop in and see. It's a store with alot of Japanese products from food, to make up and creams and such. There are some hello kitty cute things as well. It seemed to be busy while we were in there. Staff were very nice. If you are ever in the area I would recommend coming by here.

I love going to Tao's Beauty Store! They are located in…read moreBoston's Chinatown & is also their original location, which opened in 2017. They have one other location in Allston. I love going here to find Asian goodies that you typically wouldn't find nearby. Here, you can find some KBeauty, Japanese snacks, cute stuffed animals, Asian makeup products, kitchenware, hair products, little knick knacks, and more! I personally love getting beauty products, snacks, and stuffies from here. I think prices are fair for their items since they're not sold at any other stores around here and if you order them online, expect to wait a couple weeks to receive. So, I don't mind their prices because of this.

A beauty supply store that also sells Asian snacks, beverages, figurines, toys, collectibles and…read moremore. Very nice customer service that is also prompt and the interior is very cool to check out. Recommended and located right in Boston's Chinatown!

I had the most wonderful experience shopping here today. Olivier was so generous with his time and…read moreknowledge. His recommendations were personalized, and truly tailored for my challenging skin type. The products and store are beautiful, and I cannot wait to come back!

love the brand, I've used it for about 10 years now. I usually order online these days, but the…read morefew times I've tried to stop by this location, they have been closed during posted open hours. With the free fast delivery online, I won't bother trying this location again.

Wrote my last review in 2015, its 2021 now and Im still going here because they are amazing. Adding…read morean update because they deserve all the love! I've since been seeing Justin for blowouts as well - do yourself a favor and book with him too :)

I came here based on reviews that I read off of Yelp. I specifically came here for eyelash…read moreextensions. I have had them before, but at a spa/salon in Swampscott (had a Groupon!), and they lashes would fall out in clumps and just looked a mess. My first impressions of the store was - WOW, it is TINY! I wonder where my extensions will take place! It happened to be in a nook of the room behind the cashier's desk, but the adjustable spa bed was pretty comfortable, and although it was a small space, I was still comfortable! At this point, my eyelashes were very short like they were cut off because of the damage done to them from the other spa's poor work. Amy asked me a few questions on how I would like my eyelashes - natural? Was this a one time thing for an event, etc? I wanted them to be natural looking, but long enough so that they were alluring. Amy did exactly that! She spent 2 hours gluing eyelashes on each of my short broken eyelashes. Amy = eyelash saver. And the receptionist/saleswoman/cashier at the front was also SUPER friendly. Since it was at 11am on a Saturday, it was really just the 3 of us in the store, but it felt like the 2 hours was only 20 minutes because we were all cracking jokes, laughing and just shooting the breeze. They were easy going, funny and very friendly. 3 weeks later, I went back for my refill - the eyelashes held up really well, and the refill only took 30-40 minutes and the place has SO MUCH good stuff (skincare, hand lotion, make up, etc). Amy really knows her stuff as she's been in the makeup/skincare/cosmetic industry for decades, although she looks so young!!!!!! Anyway, enough of this. If you want good service, good quality work, and someone who knows her stuff in terms of makeup/skincare/cosmetics, The Beauty Mark is the place to go. No questions about it.

They are so nice! Always willing to help find stuff and has everything you could possibly need.read more

This place is packed FULL FULL FULL... floor to ceiling. Prices seem super reasonable and the woman…read moreworking here was so friendly. I'm definitely coming back! Grabbed some toothpaste, lip masks, a foot mask and foot balm. (My feet got so dry over the summer from all the beach time and sandals).

Glossier on Newbury Street is a small, well designed retail space that functions as a physical…read moreextension of the brand's online presence, and it handles the transition from digital to in store better than most direct to consumer beauty companies manage. We walked into a clean, organized store with the signature pink aesthetic carried through consistently, and the scent in the air when we came in from Newbury Street was enough on its own to pull us through the door. The format here is testers only on the sales floor, with staff retrieving purchased items from the back when you are ready to buy. That setup keeps the space uncluttered and shifts the focus toward trying things rather than browsing packaged product, which suits the brand's approach to beauty and makes the in store experience feel more like a studio than a shop. We found that skin tint and concealer color matching in particular benefits from the in person format in a way that online shopping cannot replicate, and the staff are trained to assist with that process rather than just pointing at the display. The service quality is consistently one of the strong aspects of this location. The staff know the products well and approach the interaction as an actual conversation about what you are looking for rather than a push toward a purchase, a distinction that is noticeable. The store gets busy on weekends, and Newbury Street foot traffic can make the experience feel rushed during peak hours. We found that weekday visits offer a more relaxed version of the same space and more one on one time with the staff if you have specific questions. For a beauty shopping experience that bridges the gap between online and physical retail effectively, Glossier on Newbury Street is a well executed stop.

The staff always makes me feel so welcomed here. Love that…read morethey can easily access my information for past orders and help me narrow down new favorites. The current perfume display is lovely and was something I specifically came to the store to see. I only needed one item this visit. The person helping me made sure to get me glossier stickers, as well as signed me up for emails to get the exclusive key chain. Always a fun shop to visit while in Boston!

This store is TOP TIER! The customer service is usually excellent. Jenny & Isabel are incredible…read moreand always go above and beyond for customers. They are exceptional! Sooo knowledgeable on all the products (skincare, fragrances, hair care) - I am always blown away and soooo impressed by their excellence and professionalism. I wish they had a bigger store and more products but probably better for my credit card they don't. They still have an amazing and very curated selection of products. I only shop here for skincare and hair products!

Unfriendly and unhelpful. I walked into this store and two sales assistants just looked at me. No…read moregreeting whatsoever. Another only interacted with me when I specifically asked her a question. They did, in fact, have the product I was looking for but I decided to take my business elsewhere.

Went back with my mother and grandmother since they did such a good job-- the staff is all…read morepersonable and relatable, with enviable skin. They're incredibly knowledgeable, and I never feel like I'm being sold to any one thing or another. They often have little freebies in the store from what I can tell-- whether it be a 15 minute complimentary facial or a scratch off to win a product or even a facial! I'll be back to try mine, or when my shampoo runs out...

I love shopping at Credo when I go into Boston. The store is full of natural sunlight, a great…read moreselection of only clean beauty products, and nice salespeople who are enthusiastic about the products and concept. I'm one of those nerds who made a list of stuff i wanted to check out from their website to bring into the store. The ladies who helped me quick to help when I couldn't find something, and patiently explained to me everything from ph-balanced color-changing blush to jade facial rollers. The store is well-stocked. So many temptations! I applaud Credo for its commitment to wellness and to the environment. I like that my dollars are supporting this. Credo often runs promotions with qualifying purchases that are amazing. I qualified for the current promotion, which is a very generous bag of free products in a nice, reusable drawstring bag. FYI: Credo doesn't accept cash as payment.