Customer service is terrible, the employees and company do not seem to watch customers to come…read moreback! I won't come back again!

Strolling along Newbury street and we came across this store. We did not know what was being sold…read morehere but thought it was cute and had to stop in and see. It's a store with alot of Japanese products from food, to make up and creams and such. There are some hello kitty cute things as well. It seemed to be busy while we were in there. Staff were very nice. If you are ever in the area I would recommend coming by here.

A very small, cozy Asian beauty store underneath Jade Garden. The owner was very pleasant, and able…read moreto answer any questions I had. Testers were fresh and I was able to try out most of the products on my hand while browsing. Besides skincare, they also have tools and makeup! I was shocked to see my beloved Innisfree powder amongst the shelves, along with some TonyMoly and a variety of cute lipsticks and glosses. I came here looking for a specific moisturizer, a pack of eyebrow razors, and any other fun skincare tools I could find. Unfortunately, they didn't carry the brand of skincare I was looking for, and the eyebrow razors were a bit overpriced for my taste. Not sure if the owner is still getting the shop set up or if she just got a shipment in, but there were a TON of unpacked boxes behind the counter and on the floor. It was a bit difficult to maneuver around the store, and the bottom of my coat was covered in dust from brushing up against the boxes on my way out :( Ultimately, I would suggest coming here if you want personalized recommendations (the owner is very skincare savvy) or if you want to see a product in person before purchasing. They mostly have higher end products and not many brands I use, so I probably won't be back unless I'm in need of my Korean makeup staples.

This cozy spot marked by a "Korean Beauty Store" sign is packed full of kbeauty and some jbeauty…read more You'll find a range of products from lower end to higher end brands. Skincare, haircare, makeup, and even some beauty tools cover the walls from top to bottom. I stopped by because I was looking for kbeauty sheet masks for the drier weather and ended up leaving with two Dr. Jart masks. These were only $4.25/ea compared to the $6 I would have paid at Sephora. The ladies seemed super nice too. If you're looking for some kbeauty, definitely give this place a shot.

This is the best Korean store for skincare/makeup (and anything else you can imagine) in Boston! I…read morewent to another Korean beauty store down the road right before going to Tao's, to find out Tao's prices are unbeatable compared to their competitor. I will 100% be back next time I'm in the city!

I was intrigued by this beauty supply store and made the trek to Chinatown on a Saturday afternoon…read morejust to check out what Tao's had. The store is well stocked with a variety of Asian (mostly Chinese but also Japanese and Korean) beauty products and supplies/stationary along with some snacks. It gets easily crowded in the shop so be prepared to dodge other customers eyeing the makeup section. The unfortunate thing about this store is that some of the price labels are not placed properly or placed at all-- it kept me guessing at what the prices of some of the products were. I could've asked the employees, but who wants to ask the staff every time they want to know how much a product costs? Just a fair warning that you really SHOULD however get the proper pricing of these products prior to purchasing because some of these makeup/beauty products must be imported and therefore MUCH more expensive than if you would purchase them from an online supplier. My total came out to nearly $50 (yes, you read that right. 50 bucks) and all I bought were 4 products: an eyeliner, hand sanitizer, hand cream and dispoable razors. You can't even return these products because RETURNS ARE NOT ALLOWED. I'm sad I even joined the rewards program because I was charged 5 bucks for the keychain tag thing they give rewards members. The employee DID tell me this prior to me joining, but I didn't hear her properly because I was shocked at the additional charge when I did receive my receipt. I even saw that they were selling a limited edition Asian Starbucks tumbler for a whopping $64. I'm giving 2 stars for the fact that there are some great variety of Asian beauty supplies (some reasonably priced, others not so much) offered at Tao's as well as for the very friendly employees who came by to ask if I needed anything several times.

Super colorful, staff is very helpful and sweet. Calm ambience and clean environment . Always go…read morehere every-time I go to Boston! I love their face masks!

Absolutely love this store and recommend to anyone try to reduce their environmental impact! I…read morealways bring 4 jars and stick up on dishwasher detergent, laundry detergent, soap and leave one open in case there is something I want to try. I also always grab something new from their collection of sustainable/reduced packaging products. I love that I can pursue and shop for so many lovely things at once! I have gotten shampoo and conditioner bars, tablets for multi purpose cleaner, scrubs etc. Staff is always very helpful in answering my questions! I wish I had more reasons to stop by more often but once you buy in bulk it takes a long time to run out!

I have been waiting for a store like this to open in the Kendall/Central/Inman area! The other…read morereview is right; it's definitely got sticker shock up front. However, all of the products are built to last. The shampoo and conditioner bars are $10-15, a lot more than what a Garnier product would at Rite Aid, but they certainly last a lot longer and come with the satisfaction of not adding more plastic to our lives. You do have to come prepared, but that is more of a hassle associated with trying to live at a plastic minimum in an economy that wants everything in plastic packages. I find their website, which lists every product they have, really helpful for planning in advance! It might be useful to see an approximate list of prices there as well, to assist in financial planning as well as what containers to buy, though. The staff is helpful and ready to answer any questions, and really open to suggestions about what customers would like to see in the store! I hope this business continues to grow.

The best stop on your shopping tour! I had the pleasure of stopping by this unique store and…read morepurchased a wonderful men's cologne for myself. This place has hundreds of fragrances and hard to find men's and women's sundries. The proprietor is a quiet and nice man who was able to pinpoint the right product for me based on my request for something subtle. There have been a few unjustified bad reviews that I've read, and I have to blame the reviewers who are more likely the problem. Simply put, if you're going to shop retail, then purchase from retail. Don't walk in and try a bunch of fragrances then buy online to save a few bucks. Do the right thing by merchants that have rent to pay and operational expenses. Supporting local May cost a bit more but it worth it. Thank you sir for a great experience, I'll be back.

I had a bad experience here. I came looking for a particular perfume (Jicky by Guerlain), asked the…read moregentleman there and he showed me a bottle. I asked whether I could test it and was told no. I have only smelled old bottles of Jicky -- I don't know what the current version smells like. Without trying, I couldn't decide whether to buy it, so I gave the perfume back and told him I'd think about it. They were selling it for $145, same as retail. I then had a walk around browsing the store. Once or twice I saw something I hadn't heard of and I took out my phone to Google it. I'm a bit socially awkward and I sometimes prefer to read about things online instead of bothering someone with questions. I went to the door and told the gentleman at the counter thanks and good bye. He said to me, "so I'm curious, were you just shop malling me or what?" I'd never heard that term and asked what he meant. He said, "You look at our boxes and then you look the prices up on your phone -- that's shop malling." I said that I was really mostly interested in the Guerlain perfume, and if they'd had a deal on it I would have taken it. But they didn't and plus, I'm not going to shell out $145 for a perfume if I can't try it. He said to me sarcastically, "Support local businesses, huh." I replied, "Well, I still might be back, you have some good stuff." And he said, "I won't hold my breath." It's not nice to be snippy with a customer who's just coming in to have a browse. And the "shop malling" accusation came out of nowhere too (just because I was walking around and looking at my phone?). The funny thing is, I would gladly pay retail price for something or even a bit more to support a local business run by nice folks -- keyword here is nice.

Great customer service. Very knowledgeable about what I needed, recommended me great colors, and…read morenot once did she try to upsell me on an item! Prices are AMAZING. Check this store first before buying online or other commercial beauty stores.

I came in a hour before closing, and was the only one in the store. They were super nice and helped…read moreme looked for everything I needed. The prices and selection were really good too. Happy with my mini haul.

Honestly a wicked cool experience. The experience start to finish was amazing. You get walked…read morethrough the whole thing and really get to pin point the scent that works best for you. I'm so happy with the outcome. It's honestly a great date night or group experience.

I had the absolute best time at OlFactory - Boston. I went in on my first day and worked with…read moreBetty, who made the entire process so fun, thoughtful, and personalized. She helped me explore scents I never would've reached for on my own, and somehow still created something that felt so me. I ended up loving the experience so much that I literally came back the very next day with my best friend - and Kristy took incredible care of us. She was patient, knowledgeable, and genuinely excited to help us create something unique. The whole experience is a bang for your buck. You get high-quality ingredients, one-on-one attention, and you leave with a custom fragrance that feels so special. If you're in Boston and even thinking about making your own perfume, go here. It's fun, affordable, and such a cute memory to make with someone you love. I cannot recommend Ola Factory enough! Update: went back an extra last time before my flight out of Boston, got Betty again and it was like seeing an old friend. She's the best. Wish this concept would come to LA! It would be a hit. Make sure to make this your go to Boston activity!