Lui is the best! And for efficient, very reasonably priced car rentals, you can't do better. This…read moreis a great alternative to the abuse you suffer at the hands of the big rental companies!

Lui was such a great help. I looked for rental cars for a recent trip to Seattle and most rental…read morecar agencies were sold out or requested an exorbitant amount for a short stay. I happened upon Mashariki Rent A Car on Yelp and I am so glad I did. Lui was incredibly communicative during the booking process. When I called to confirm my rental he recalled chatting with me the month prior. He picked us up at the airport and chatted us up about our stay and we learned a lot about his experience in Kent and his experience as a rally race car driver! A personable touch which I appreciated and you often get with local businesses. The checkout process was incredibly straightforward with no frills. Provide payment and proof of insurance, do an inspection of the vehicle and you are on your way. Just a heads up, the cars are used, but they are well maintained. When we experienced issues with the car Lui was quick to respond and resolve our issues. I look forward to booking with Mashariki Rent A Car during my next trip to Seattle.

What really set this rental apart at Enterprise Kent, WA. was the incredible service provided by…read moreGabby Ajeto. She went above and beyond to make the check-in process smooth, efficient, and stress-free. Gabby was patient, thoroughly explained everything without any pushy upsells, and genuinely cared about getting me safely on the road. The car itself was spotless and ran perfectly. Returning it was just as easy. If you rent from this location, look for Gabby--outstanding service like this is rare and highly appreciated! PHILLIP ROUSH Platinum Tier Member #NNH3WCY

This was one of the most easiest car rental places I've ever been to. I was able to rent a SUV…read moreonline same day and picked it up with no problem. The service here is excellent. I would definitely come back to enterprise here in Kent. And even dropping off the SUV was super easy to do. The service here is beyond what I expected.

Reserved a car for an 8am pickup. Arrived at 755 to be told by the employee they wouldnt have any…read morecars for several hours. She gave us our only option. Drive a 12 passenger van to a diggerent avis to trade it for what we Rerved. The employed was unwilling to call other avis to ensure swapping at a different avis would be possible. The employee advised us their corporation makes them give a way reserved cars if somebody rents the day before your own reservation. So Avis pretty much USED us as if we worked here. A reservation for weeks on their books and they chose to give away our rental. We were on time. We were not contacted in any way and paid a lyft to get us to the rental place. The 2 hour ordeal delayed out vacation. Thanks avis.

(Budget Truck Rental) Terrible business, I wish I learned my lesson after my first bad experience…read morewith them! Everything was going fine with my reservation until I got hit with an $11,700 charge the day I turned in the truck. I've continually reached out just to be told that they're not sure what that charge is for, but could potentially be due to incorrectly entered mileage. I had my bank attempt to dispute the charge as well and have not heard anything back about whether the situation was resolved. As I mentioned above, I didn't learn my lesson. I booked another truck with a car dolly a couple days ago. Now today, mere hours before I'm supposed to be picking up my truck, I get a call saying that the Kent location won't have any 16 foot trucks available. As a result, now I can't get reservations anywhere for a truck and car dolly on such short notice. By giving them a second chance, I got screwed over.

Don't bother! I had a reservation. They had no cars and i had to wait for them to bring a car from…read morethe airport. It arrived dirty & i had to wait for them to clean it! I had to wait more than 2 hours for a car & i had to take a different one than the type I rented. Never again! I missed the wedding that i was attending!

I initially had a rental for 5 days @ 237.00, through the Costco Rental program because my car was…read moregoing to get looked at for some mechanical issues. My mechanic called and my caracould not be repaired before the weekend, but was still drivable, so I returned my rental after exactly having it for 24 hrs. I needed a car for the weekend. I asked what my new rate was after returning the car and I was told $196.00, for one day rental. I questioned that rate and after a call to the manager, they lowered it to $96.00. That was still expensive and I was told that that was the rate because I rented on a Thursday!! Bulloney!!!! The manager confirmed the price, and I ended up getting charged $118.00 for one day rental. I have never posted a bad review, but this was ridiculously priced, and I couldn't let it go without voicing my discontent of what took place. I'll never go back to this place for sure!! Budget / Avis Rental Kent beware!!!!!!!!!!!!!

WHAT MORE CAN I SAY BUT JUST DO IT!…read more Okay I rented a 200? Chrysler Neon that was amazing on gas. The owner is simply amazing and really goes out of his way for his customers. This location is similar to Rent-A-Wreck without all of the headache, and LOWERED LOWERED cost! I'm coming back again that's guaranteed!

We had to rent a car in a pinch as our truck was being serviced. We had no idea for how long. We…read moregot a phone call within minutes of our online inquiry. And we rented that evening no hassles! That was over A MONTH ago and each time we have had to re rent it is so easy and he goes out of his way to help you. He worked around our schedule. Was up front and very business like but "old time business". As in good people. Providing a good service at a fair price. More than fair. And the car was great. We had zero issues each time we rented the Prius. Our truck still isn't fixed and I know if we need the car in a week we can get a great reliable car with zero hassle and for way less than other rental places. Would rent here again without hesitation. I wish places and people like this were in every city in every state. Five stars!!! Tony is the best! Thank you thank you!

I cannot be delighted more with my experiences with Enterprise at Seattle Airport, I have rented…read morefrom them many times and always received VIP service from everyone! Big big thank you to Frida who welcomed me with such a charming and warm profession she made my check in smooth, delightful and put a smile on my face after an exhausting flight, if I could give more than 5 stars I would!! I much much appreciate Mr. Mark's profession, welcoming and kind gentleman who took care of me while returning my vehicle! Every time is prime time with enterprise Sea-Tac I would recommend this place to anyone traveling and looking for a car rental place with the best deals and 5 star service! Most importantly I can't wait to come back!!! Thank You Enterprise for being a true Gem!

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Our confirmed reservation was for a medium sedan, with an upgrade from our insurance company plan…read more When we got to SeaTac, all they had left was a budget economy sedan whose trunk barely would allow us to store two or four suitcases (2 large, 2 medium-sized). We went back up to the counter and asked if we could get the car we reserved -- and waited for a "manager" to hear our complaint. Waited more than two hours. My girlfriend, who made the reservation, is at the top of Budget's incentive rewards class, which in this case did us no good. Of course, we could drive back on Monday and talk to a manger, there being none available on Saturday (so shift supervisor, either). Tire pressures were all low, one tire indicating less than 15 psi; car inside windshield and windows were filthy... hate thinking what was sprayed on the inside of the windows... car floor and seats were also filthy, and the car smelled like smoke, pot, and dirty dog. Windshield spray reservoir was empty, and the motor oil level was below the minimum line, perhaps as much as 1/2 - 3/4 qt. We had to add almost 4 gallons from an indicated nearly-fuel level of "full" to actually be full: that's the game people play, I guess, but the gas gauge wasn't quite at the line for Full. We called Budget and were promised recompense for the gas tank being "not full" -- but after some time, Budget doesn't seem to want to honor their promise. Never again. It was a car: that's about it.

Total scam! Picked up our car "full" with 390 miles to empty. Drove it 185ish miles filled it up…read moreless than a mile from facility put almost 13 gallons in it, 499 miles to empty. Now they are trying to charge me $101 for returning it with less fuel than we picked it up!!

Horrible. My son died. I had to fly up to collect his belongings and meet with the police. A…read morenightmare. This place used my grief to charge me for insurance that they knew I didn't need. Instead of helping a fellow human in tears, the woman stared blankly at me and said "we have to follow procedure, just answer the questions" (what is the maximum net weight that my insurance covers? How many axles? Maximum amount they'll pay?) Over $400 to rent a truck for two days to bring my son home. Sadistic. All for a beat up, piece of garbage 12' truck. Unbelievable.

Truck rental I received had a leak on top of the box, which to mention going through…read moreIdaho/nevada/Washington it rains quite a bit, so alot of my items got water damaged without me knowing until after I took it out. I had to wait an extra day and a half to receive the car hauler/dolly that I RESERVED and paid ahead of time for $2,800... the first one had bad brakes, then they brought another one which the hitch was bent at a 45 degree angle, and no other was available at the time requiring me to waste a day and stay back and get a hotel for the night as it's what I was waiting on. I've contacted the manager and corporate and didn't receive any type of compensation even including noting the vehicle smelt like damn piss inside the cab, but I had no other option as they had no other vehicle ready to be taken... absolutely absurdity. Including once arriving at the destination to return the vehicle there was only one employee working, with that he wasn't even in the front. I sat for about 10 minutes and nothing. I yelled numerous times to get an employee to help, I noticed the back door was open and wondered in to find the only employee asleep on their couch... their service absolutely terrible.

Needed to rent a larger vehicle for an out-of-town family event and the published price was exactly…read morewhat we paid. Booked through Costco. No frills, no troubles, no extra charges. Just remember to fill up the tank to whatever level you had it at when you picked up the car.

No stars because i'm cleaning a car that should have been cleaned!! literally just went up to pick…read moreup a car. They came out with a van that's dirty a quarter tank of gas. I asked him was it cleaned and they said yes. This is what I got look at the pictures. the cleaner needs to be fired and give someone that can do the job right. why you do me like this Enterprise?

Escape Campervans EXCEEDED my expectations by far! The van was clean, comfortable (seats, bed and…read moretable), the sink - fridge - and burner worked perfectly, and the staff at the Seattle location (shout out to Joel!) was super helpful. Customer service before I booked was great as well. They quickly answered all my questions. You can tell this company is committed to quality product and helping you create a memorable trip. I also loved the email list with tips and ideas. They really cover it all! The van had 220,000 miles on it but ran like a gem so clearly serviced regularly. Great visibility in the windows (no real blind spots while driving) and the turning radius of the maverick wasn't bad at all. If you go over mileage, the fees didn't kill you either. 10/10 recommend booking here and no they didn't beg me to write this review... I just love talking about my trip and this great van company!!!! Tip: make sure you bring an aux cord, dongle if you have an iphone and an AV car charger for your devices. You can always buy the aux cord as an extra if you need it! Don't forget to add a $5 propane tank. Finally, when returning the van, there are 2 gas stations near by... if passing the Escape Campervan property on your right, go past it to fill up. The one right off the high way before arriving there is way over priced!

Overall we had a good experience with Escape Campervans in Seattle. We had no real issues, but…read morethink the price is too high for what you get. Our pickup / drop off was ok. We were frustrated that we had to schedule a specific pick-up time and our pick-up was pushed later in the afternoon. This disrupted our day 1 plans and were not able to complete the hike we wanted to do. The van worked well for us. Highly recommend getting the rooftop tent. The van was old. It had nearly 300,000 miles. It didn't have any modern amenities (e.g. no carplay or gps interface). They also nickle and dime you for add-ons which is frustrating. I think there are too many other private campervan rental options (e.g. Outdoorsy) at a competitive price point with modern vehicles for us to use Escape again.