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Hertz Rent A Car

1.3 (65 reviews)
Open 7:00 am - 11:00 pm
Updated 2 weeks ago

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Ask the Community - Hertz Rent A Car

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Avis - Not sign of a vacuum

Avis

1.6(19 reviews)
0.4 mi

After being left stranded due to flight delays throughout the day and an early closure by Dollar…read moreCar Rental in the Jackson, MS airport, I had NO recourse but to rent from the ONLY available car rental desk open! I had flown into Jackson for an unexpected funeral and HAD to be in attendance just 12 hours after landing. I still had an hour's worth of driving ahead of me, as well. Needless to say, I was LIVID that Dollar had not kept their commitment to hold my car for 8 hours following the delay caused by the airlines. Hell, they didn't even remain in the building nor pass off the reservation to any other companies that participate in the rental business alongside them at JAN airport. Once I calmed down enough and regained my composure, I approached the Avis desk. I had no other option. Haji, the associate at the desk, was a miracle worker! He kept complete composure, remained calm, explained everything I needed to know about their contracts and saved the evening! He quickly assigned me an SUV and had me on my way in less than 15 minutes. Once I got to the car & opened the door to place my suitcase inside, I was met with the most pungent smell of marijuana that I think I've EVER smelled. It literally smacked me in the face when I opened the trunk lid and both front doors, despite the $450 warning sticker on the windows. Clearly, whomever checks the cars back in doesn't meticulously look over/through the cars when receiving them back. (I personally verified this myself when returning to the airport on my way home. The attendant scanned a barcode on the window and told me to place the keys on the dashboard. He never got inside the car nor walked around the outside of it, either. ) Despite the over-whelming smell, I was able to attend the funeral, and safely get to and from the airport. Essentially, that IS all I NEEDED! So, once again, a HUGE shoutout to Haji at the Jackson-Evers airport in MS! Thank you for your efforts and concern! You deserve a raise after THAT fiasco!

Arrived last night to an empty desk with customers wondering how to get the rental cars they…read morebooked. Hertz rep said "they all went home, ran out of cars". So Avis overbooks reservations and leave customers stranded. I need to be in LA tonight and am stuck with no other rental options available in the next day or two from any company in town. This is a nightmare and outrageous!!!!

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Avis
Avis - Flat tire

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Hertz Rent A Car - Hertz Flowood, MS

Hertz Rent A Car

1.0(11 reviews)
3.1 mi

I made a reservation for a Full Size SUV on March 24, 2021 to do a pick up for the vehicle on May…read more27, 2021. I get there an in employee first claims he can't find my reservation. Secondly I had every email that Hertz sent me with the confirmation number. The manager is worst than the employee. I was then told that a small Ford SUV was compatible to a FULL SIZE SUV because "that's all they have." I will go to upper management on this poor excuse for employees and a poor excuse for employees.

Do not, I repeat, do not rent a car from this location. I have always heard people tell me to stay…read moreaway from them because they typically send a text last minute saying that they tried to call you to tell you they don't have any rental available and they apologize for the inconvenience. You try to call them and they will not answer the phone. This has happened to me the last two times I rented a car from them. Both times I booked the car over two weeks in advance. I'm not sure who manages that Flowood location. I have the name that I have found from research but I'm not going to throw it out on here until I'm certain. I've reached out to corporate and I have spent over 3 hours today with them, so far, to no avail. I'm shocked they can stay in business for this long. I know I'm done with them. And I'm going to make certain everybody and every avenue is aware of this. You can't do people like that. It's inexcusable.

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Hertz Rent A Car - Hertz Car Rental  - 2315 Lakeland Dr. Flowood, MS Mon-Fri:  8am-5pm Sat:  9am-12pm Closed Sunday

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Hertz Car Rental - 2315 Lakeland Dr. Flowood, MS Mon-Fri: 8am-5pm Sat: 9am-12pm Closed Sunday

Hertz Rent A Car - carrental - Updated May 2026

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