This is the best car-buying experience I've ever had in my 75 years of living in Jackson, and…read morethat's included buying cars and trucks for my business as well as my personal use. A former HS & college classmate who had retired from Ford Motor Co. in Detroit provided me with his "Friends & Family " discount privilege, so there was of course zero haggling. That was only the start of the happy experience, however. The salesperson (Mr. Duane O'Neill) who helped me gave excellent guidance in finding the most satisfactory automobile I ever could have found to meet my needs at the time -- namely safety, comfort, ease of handling, and convenient, reliable service. Their Service Department has given me exceptionally good service each time I've taken my car in, and pricing on any services has been quite fair. I highly recommend this dealership! I will add that this recommendation is unsolicited by anyone and is enthusiastically voluntary on my part. Charles Hooker

I purchased a used truck in May and bought it before the dealership had finished preparing it for…read morethe used lot because I was assured it would be completed and would look and feel almost brand new when I took delivery. Unfortunately, that promise was not kept. The cabin air filter was packed with debris, there was still trash left in the bed of the truck, the doors creaked badly every time they were opened, and multiple interior cabin lights were burned out. These are not major repairs--they are basic details that should have been addressed before handing the keys to a customer. What is most disappointing is that it felt like the level of care and attention ended the moment the sale was finalized. The vehicle I received was not the vehicle I was promised, and the dealership's lack of follow-through left a poor impression. My sales representative was excellent and did a great job throughout the process, but the overall ownership and delivery experience was disappointing and fell well short of expectations.

Their sales team was amazing and did a great job of listening to me and finding out my needs before…read moreintroducing me to vehicles. I love the new 2023 XT5! It's the perfect vehicle for me. They also showed me the service department so that my first oil change will be a piece of cake. Overall I am very happy with my experience, I will be telling all my friends about it.

Went in for a recall, and after they replaced the item, I discovered there was another issue,…read morecontacted the manager, and they informed me of another warranty issue, which is different than a recall, and if I bring it in, they would fix it quickly the explanation was given by the manager was excellent and I really appreciated his tentative and willingness to discuss and explain what was going on super work super job. I'll keep going back there for my maintenance.

We have been getting all our cars serviced at this facility since 1993. The staff is professional…read more, courteous and friendly. I have no complaints and have never had any. I recommend Toyota of Jackson to all my friends. Cindy K

Everything! They have been maintaining all our vehicles-an 02, 09 and 19 Highlander and a 22…read moreTacoma. All are still on the road with grandchildren and us.

We were very satisfied with the service we received during our recent visit to Acura's Service…read moreDepartment. Everyone we encountered was friendly, professional, and attentive to our needs, which made our experience a positive one. We would also like to give special recognition to the young shuttle driver. Despite it being only his third day, he provided excellent service and made a great impression. I hope he continues to do well and receives the encouragement he deserves. Thank you to the entire team for providing such a pleasant and professional experience! JJHarv

I recently had a horrible experience with the service department. I was scheduled to bring my…read morevehicle in to get serviced. Basically, to rewire my speakers because they have been messing up. I get there at 10:30 a.m. Before we even stepped foot into the lounge area, a woman with bright red lipstick states that it will take a while, and she suggested we take a shuttle to to the shopping center and make a day out of it. Multiple times she told us we should do that. We take a shuttle to the shopping center we were there for maybe a little under 3 hours. I call to ask the shuttle to come and pick us up. Noone answered the phone and we finally got ahold of someone they said that the person is dropping someone else off. Ended up having to uber back after waiting 40 mins for someone to come get us. When we get back another hour passes and my mom decides to go ask what is taking so long. Anthony comes and tells us that he thought the service manager contacted us because apparently they didn't have the manpower to do the service on my car. We had been waiting 6 hours!!!! The whole time noone was working on my vehicle. Anthont then stated that they would not charge me for the oil change i requested eariler also. When he went to get my keys he stated he would go fill my car up. It was a full tank of gas in it from when i filled up eariler. I just wanted to leave. I get in my car just to find out that no one changed my oil. For 6 hours they had me waiting just so I could find out no one touched my car at all!!! no one communicated with me. This happened Thursday, till this day the service manager has not contacted me and whenever call the number it goes to voicemail. This is unacceptable and a terrible way to run a business. My time was wasted and now i have to take my car someone else to get the service I deserve. This is a horrible service department, and someone needs to do something about it! I have two friends who were thinking of buying cars from this dealership and I have highly suggested they take their business elsewhere.

Hey Gov State QueenRuler Soleownerdentials Corporate Officials Site I'm needing update on Director…read morebussiness documents disclosure files full legal owner name myself Farroreve Queen Diana Beyonce's Stephanie Delbert Holmes Fawcett Liz Claiborne etc address 830 West Dinkins Street Canton Ms 39046 pH 769)261-9022 email delbertholmesfarrorf@gmail.com by please deliver today a vehicle application I submitted today be advised of stolen identify hackers etc rerouted vechiles etc

They will not hold up their end of a warranty. Purchased a vehicle from them with an extended…read morewarranty. The check engine light has been on for two weeks. I set up an appointment to get serviced and was told they did not have anybody to look at my vehicle and that I needed to come back. This is my 2nd trip to get my vehicle looked at and I will not be going back or purchasing another vehicle from them.

5 stars for speedy friendly service. We were camping from out of state and needed a fuel filter…read morechange on the truck. Called them in the morning, they didn't have one but would go get it, if we could bring the truck by 'in about an hour.' Dropped off the truck, got a call it was ready - we were in and out before lunch! Very appreciative of their willingness to help and fast friendly service!

Our experience purchasing our new vehicle at Phil Moore GMC could not have been better. We have…read morepurchased 7 new cars with 7 different dealers and this experience was not even close to our other past experiences. One word explains our experience....Exceptional! We drove almost three hours for a specific vehicle that only they had and they worked with us over the phone to where all we had to do was sign papers when we got there. Jeffrey in sales was the most courteous and knowledgeable car salesman we have worked with. You can tell he has been doing this for a while and he knows how to conduct business. Robbie in finance was so patient with us and made us feel like family. We never felt pressured with any decision, he simply gave us the information and educated on certain aspects to think of when selecting services like extended warranties. He made the car buying experience painless. We left feeling like family. We would not hesitate again to drive from New Orleans to purchase another vehicle from Phil Moore GMC. Don't hesitate, this is where you need to go for your next new or used vehicle.

At first I saw a couple of reviews which were geared to communication issues which seemed correct…read morecause I left a couple of messages and haven't gotten a call back... but I was persistent since I had little time to work with. After speaking to someone, they were the only place willing to look at my car the next day, mind that my car was an Infiniti so it wasn't the direct brand. It was Xmas eve and I brought my car in 1st thing in the morning cause I was trying to avoid any busy crowd plus it was a short day for the business. Within a short time of waiting my car was diagnosed and the part was compatible so I had them fix it and the price was a bit high (labor) but it was ok, especially cause I predicted much worse. Thanks to Scott for taking it in and getting it done, and in addition the staff cause especially on Xmas eve, they were trying to take care of everyone who came thru that door before they closed. Kudos to this place

My wife had a scheduled appointment and arrived 15 minutes early, however, the service…read morerepresentative seemed indifferent when attending to her. In contrast, when another customer arrived shortly after, he appeared noticeably more attentive and welcoming. Despite having an appointment, she waited nearly two hours for a routine oil change, which was very frustrating. Experiences like this highlight the need for more consistent and respectful customer service for EVERYONE!!!

After a recent surgery, I was up late one night and went online and ended up looking at cars. I…read morewent in the CarMax app. I was pleasantly surprised at all the cars available and found one that I really liked. I did my credit application and picked the car all in the comfort of my bed. The next day I got a phone call from my salesman Charles and we got the car ordered I wanted. When I felt better I went to the dealership and met Charles Webster. He was awesome!! The car was exactly what I had wanted but the previous owner had smoked in it. I was hesitant to buy it but thought I could get the smell out. I could NOT. Two days later, Charles helped me to find the exact same car with no smoke smell and I was able to exchange it within a week. He was kind,patient and above all went the extra mile!! I will buy my next car from CarMax and Charles!!

Absolutely horrible experience -- definitely do not recommend. Put a deposit down on vehicle at…read morethe end of June. After a few weeks car is at lot -- however we can't purchase because the car was transported without a title. We trusted that the pictures we saw were accurate and we told them we would wait for the title to come in from Georgia. After three to four weeks we went over -- the car had much more damage than shown. So much so that they agreed to put the car in the shop to correct all of the damage. That night we did our own Carfax and found out that the car had been in a wreck (Carmax said the car had never been in an accident). Do not waste your time. We had 45 days to use our loan -- during this process we lost the loan because of waiting around for them. They are not honest and I will never suggest that anyone use Carmax. Complete scam, and they don't care at all.

It's a miracle. Someone scraped my wife's Lexus in St Dominic parking lot. Dealer wanted $2100 to…read morerepair. Dent Doctor got it out for just over $600. Mark was incredible! He looked at it very carefully and said, " I can do it!" And he did. Give these guys a shot before collision repair centers. They saved me $1500.

Eddie and Genya Berry at Mississippi Dent Doctor are forthright, professional and honest. They gave…read moreme a fair and honest estimate (under $800) for a repair to my fender (2019 Honda Pilot). Eddie thoroughly explained the repair would not be 100% but I settled for 99%. Turn around time was 8 hours. The alternative would have been a body shop which gave me an "ouch" estimate insisting I make an insurance claim. I'm glad I checked with Eddie and Genya Berry at Mississippi Dent Doctor.