Justice really brought justice to my day !! I came in wanting a new car and him, LJ , and Greg…read moreworked it out for me!!! Very kind people that make you feel like family!! Don't second guess yourself come to this dealership!!!

We took our F150 (2018 with 92,000 miles) in for a scheduled oil change on Friday. We told them the…read moreservice engine light came on the day before and wanted it checked out further as well. The service rep stated we could only get the oil change that day as was scheduled but could get a diagnostic the next week. The following Thursday my husband called for an update and the service rep said we needed a new cam shift and the price would be 6,800. He said the vehicle had high mileage and oil change at 8-10,000 miles wasn't adequate.We called back Friday morning ( one week after dropping off vehicle) and asked if oil had been changed because we were going to pick vehicle up. The Service Rep stated they were still working on it. I went up there to pick it up after calling a second time that morning and telling them I was on my way. The service rep stated there were several vehicles in front of mine and it was going to be a long wait. An argument began over the length of time the vehicle had been there for an oil change which was still not done. I told them to put enough oil in it so I could take it somewhere else. I also told them I was going to the general manager to report everything. Another rep in the service dept then said " And do what?" They were extremely disrespectful. It turned out the service manager was in there the entire time and said nothing the entire time. After my complaint she stated the oil should have been changed every 5,000 miles. I then paid 215.00 for a " diagnostic test " and to top off my oil. I took the truck to an oil shop and got the oil properly changed then went to another auto shop and got a diagnostic test.. Guess what? The diagnostic test came back completely normal. Mac Haik has lost my business forever. I would not take my vehicle there for anything to be serviced. I will never buy another vehicle from there because of the treatment I received in their service department. I feel they were dishonest about everything. The service manager lady did not do anything to help. She stated she would never step in on one of her employees.. She did nothing whatsoever for her customer either. She helped in Mac Haik losing our business forever.

Went in for a recall, and after they replaced the item, I discovered there was another issue,…read morecontacted the manager, and they informed me of another warranty issue, which is different than a recall, and if I bring it in, they would fix it quickly the explanation was given by the manager was excellent and I really appreciated his tentative and willingness to discuss and explain what was going on super work super job. I'll keep going back there for my maintenance.

Customer Service always make you feel welcome and comfortable. The prices are reasonable.read more

Everything! They have been maintaining all our vehicles-an 02, 09 and 19 Highlander and a 22…read moreTacoma. All are still on the road with grandchildren and us.

For almost 2000$ and waiting a week and a half I walked out with the same problem I walked in with…read moreplus my car is making a funny sound now. They broke my radiator while working on it at least they were honest about that! They claimed to have fixed it but like I said now it's making a strange noise so I don't know. You might as well take your car to a shadetree mechanic!

I came to the Acura dealership this morning because my tire pressure is low and it's been almost a…read moreyear and they haven't fixed the sensor on my car or returned my numerous phone calls. Today I asked for a manager and the guy name Chris was very unprofessional and had a nasty attitude. He told me Alonzo is the manager but if it's about my car I need to talk to them So I preceded to tell him about the sensor problem with no return phone calls and I told him I have had my Acura a very long time and never been unhappy until now , I also told him I leave good reviews but since he has an attitude I would not give you all a good reviews manly because of everything thats been going on and he preceded to tell me he do not care do it. There was a white customer in the lobby and all of this was said in front of them which is very poor customer service and very un professional. As I was walking to the waiting area he made the remark these people around here keep bankers hours. I have never in my life of dealing with you all since 2018 had anyone to be that rude to me. I love my Acura MDX hybrid, I barely have a little on 60,000 miles and I take good care of my car and have all my work done with you. I just think it's very unprofessional to be rude, have poor customer service, and do not return phone calls to customers all I want is my car fix and my front sensor to work and if you can't fix it please seek help. I do not like to leave a bad review but sometimes nice people like me get tired of the rudeness and very poor customer service.

Brought my car in for 2 recalls and mentioned that some lights on my dash were on. He told me what…read moreit could most likely be and I said I did not want to replace that part. During the recall repair my car was damaged and I was told I needed to pick up a loaner car. This was after waiting all day and receiving NO notification from my service advisor- I finally called them. When I got to the dealership the loaner had a crack straight across the windshield which made it unsafe to drive so I refused it and then had to wait on another one (2 hours). The following day I still received NO communication with my service advisor and had to call after 4 pm to check on the repairs. I finally returned to the dealership 2 days later to get my vehicle and they charged me $150 for diagnostic fee. When I asked what it was they said for when the technician looked at the lights on the dash. I originally brought my vehicle in for 2 recalls, which were to take 5 hours (per my advisor). Two days later I receive my car back WITH a bill. Terrible service. DO BETTER ACURA!

Service here is AWFUL! They had my truck for over a month to tell me they could not find anything…read morewrong! I went 3 weeks without an update. Called everyday and nothing. Finally got my Consultant (Daniel) who could have cared less promise to waive the diagnostic fees for my inconvience to charge me 2 weeks later and state that he did not recall the conversation. 2 mangers within the month they had my truck!!!! Just take trade it in and try again before dealing with these guys! No LONGER A CHEVY GUY!

i have bought 4 vehicles from this dealership in last two years i have never had a problem but now…read morei am getting the runaround .they acting like a buy here pay here lot and do not buy gap insurance here i ask for the corporate office in little rock and did not get it.so they are hiding something bad leadership.

We were ready to leave our campground and our truck died. We called a tow truck and called the…read moredealer. They got us in right away and were very friendly and helpful. We were back on the road in less than 5 hours. Great place!

Our experience purchasing our new vehicle at Phil Moore GMC could not have been better. We have…read morepurchased 7 new cars with 7 different dealers and this experience was not even close to our other past experiences. One word explains our experience....Exceptional! We drove almost three hours for a specific vehicle that only they had and they worked with us over the phone to where all we had to do was sign papers when we got there. Jeffrey in sales was the most courteous and knowledgeable car salesman we have worked with. You can tell he has been doing this for a while and he knows how to conduct business. Robbie in finance was so patient with us and made us feel like family. We never felt pressured with any decision, he simply gave us the information and educated on certain aspects to think of when selecting services like extended warranties. He made the car buying experience painless. We left feeling like family. We would not hesitate again to drive from New Orleans to purchase another vehicle from Phil Moore GMC. Don't hesitate, this is where you need to go for your next new or used vehicle.

Excellent sales and service team! The staff is very knowledgeable and helpful. I was greeted by…read moreeach staff member and felt welcomed.

I really hope this review make it to the top level of management for the Gray Daniels Nissan North…read moreoff frontage road. Everyday I will give a negative feedback until this problem is directly looked into and I receive half or all compensation of my money back....I bought a used 2021 Mazda on 8-21-24,not a month later I traded that vehicle on 9-23-24 for a 2025 Nissan Kick for less than the value a paid for the used Mazda. Now here's the problem I'm having with this money exchange because of Daniel.If I bought this used vehicle for face value after it had one ower and I paid CASH,wouldn't you think that my warranty would roll over to the new vehicle I purchased as well get the 3 year warranty for the new vehicle without paying extra money for extended warranties. I think having bought two vehicles in a month time with both having a 3 year warranty, which make 6 years,why did Daniel have me to pay out extra amount of money, knowing my warranty from the trade in should have rolled over to the new vehicle..... Let's say this,Daniel took almost 9k from me for a used vehicle in order to get the 2025 and I still had to put out money for warranties that I thought should had been placed from the Mazda.The 2025 was cheaper than the used vehicle and I still had to pay out of pocket for warranties that given when you purchase a vehicle..... Right is right and wrong is why Daniel did to me and I need someone higher up to look into what was done,because I need to be reimburse for the Money that's owed to me.... If you buy a car from here,please don't ever do business with Daniel,because he's a financer who will use you and get over on you,without you knowing it until you look at your paperwork and money trail.....Bad Business!!!! I wouldn't give it a star,you got scammers working at Gray Daniels Nissan North, and I'm pissed!!!

After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

This is a terrible place to rent a car! They are no help when you are trying to get basic…read moreinformation about your vehicle, and if you ever have to call up there be prepared to be put on hold for hours!! Very unprofessional will not be back here again!

It's a miracle. Someone scraped my wife's Lexus in St Dominic parking lot. Dealer wanted $2100 to…read morerepair. Dent Doctor got it out for just over $600. Mark was incredible! He looked at it very carefully and said, " I can do it!" And he did. Give these guys a shot before collision repair centers. They saved me $1500.

Eddie and Genya Berry at Mississippi Dent Doctor are forthright, professional and honest. They gave…read moreme a fair and honest estimate (under $800) for a repair to my fender (2019 Honda Pilot). Eddie thoroughly explained the repair would not be 100% but I settled for 99%. Turn around time was 8 hours. The alternative would have been a body shop which gave me an "ouch" estimate insisting I make an insurance claim. I'm glad I checked with Eddie and Genya Berry at Mississippi Dent Doctor.