So impressed with this team, and can't say enough about them. So organized, efficient and nice!…read moreKnowledgeable with any questions asked. Speedy, did a great job, and I was on my merry way! You all did Flowood, Ms. proud. Thanks so much to Joel, Gage, Ethan, Adam, Zach, Crews, Mason, Jessie, Carter, Grayson and everyone. Deana R.

Best service out of any oil change clinic I've been to - especially as woman!…read more It took about 5 mins! Super speedy service and great, helpful attitudes. Will definitely recommend and return! Thank you guys.

There was a person who was working there on Saturday 2/24/24 . I was in line for an hour to get an…read moreoil change and this idiot guy with black painted nails tells me that my truck is knocking and they can't change my oil . 1 my truck down not have a knock .2 I've been going there for years with my vehicles and they changed the oil in the vehicle in question in November. I wish the owners would clean house with these employees who lose their businesses money .it's sad to loose a long time customer from a lazy sorry employee.

I have been here with 2 vehicles for multiple services. Not oil changes,but diagnostics and repairs…read more Brent and his team are honest, fair and quick They don't take advantage and they don't tack on extras you don't need I have 100% trust in them, can't say that about anywhere else I've been for auto service. I drive out of the way to go here

Very professional and honest technicians. We will definitely revisit for our tire needsread more

Good tires, good prices, good service, very nice people. I'll buy my next tires there.read more

Good service, but extremely too expensive. If I didn't have a Firestone card I wouldn't use them…read moreagain.

Terrible service. Dropped car off 3 times to get shacking in my vehicle fixed, they did not fix the…read morevehicle. Went in to let them know problem was still there and was treated TERRIBLY. RUDEST PEOPLE I HAVE EVERY MET. Will NEVER bring my car here. Nothing but rude....people.

Quick stop for an oil change. These guys also check the…read morenecessary fluids and tire pressure needed for optimal performance. They also vacuum your vehicle. There is a comfortable waiting room with a television. No one tried to sell me more than I came for. The job was done courtesly and expeditiously. No complaints. My car was smiling when I left.

God sent business for sure!!!!! Car Care Clinic overall is…read moreawesome. Both the Pearl and Flowood locations have provided excellent customer service for my family's car needs. I am giving them rave reviews because they genuinely are all about ensuring that their customers' vehicles are efficiently serviced and all impending issues are resolved. Of course, I must add that their prices are cost efficient and very reasonable. For quality car service visit Car Care Clinic, 135 South Pearson Rd, Pearl, MS 39208. Mr. Brad Eure will take care of you! Phone# 601-932-8877. My employer utilizes this location as well for all of our company vehicles. Also, if you're in the Flowood area, Mr. Frank at the Flowood Office will take good care of you. I've used this company for years and I've been pleased thus far! Even their GM Mr. Bob is all about quality service and great customer service! Signed a very satisfied customer, Tricia Chambliss

I spend a lot of money on my cars. Therefore, when in need of repairs, or I have a question or…read moreconcern...I refuse to take chances or gamble with my vehicle. No mechanic is perfect BUT I do know that I'm getting top notch service that comes with years of experience WITHOUT the fear of padded bills with hidden fees. He doesn't guess when solving car issues, so test him out, you won't be disappointed. -Constance

Not responsive to contact and when he finally does respond he fails to show. Use someone more…read morereliable.

Outstanding Car Wash & Customer Service!…read more I had an amazing experience at this car wash! From the moment I pulled in, the team was friendly, professional, and clearly takes pride in their work. My car came out spotless--inside and out--and looked showroom ready. A special shout-out to DJ, who went above and beyond to make sure everything was perfect. His attention to detail, positive attitude, and commitment to great customer service really stood out. It's rare to see that kind of genuine care these days, and it makes all the difference. If you're looking for a place that not only makes your car shine but also treats you like a valued customer, this is it. Highly recommend and I'll be Back!!!

From the owner: KDS Xpress is a Flex Wash, we do the cleaning for you! Oil change, Tire Services, Brakes & Rotors…read more Self Serve Wash, Flex Wash, Steam Cleaning. Check us out on Facebook for more info and prices! 2489 Lakeland Drive. Flowood, MS 39042

Went in for a routine oil change that I had set up a walk in "appointment" I had set up through a…read morethird party discount service. The first tech handed me off after explained what I was in for. Then the second and third tech seemed very confused, and basically said they could not process my service. I ended up leaving without the oil change, because it was going to be $160 out of pocket when my "appointment" said I would only be charged $70.

Permanent Damage Caused by Incompetence…read more Valvoline drained our transmission fluid instead of the oil, doubled the oil in the engine, and caused significant damage. Local management failed to follow through, and now we're stuck with the bill. Take your car somewhere else. Seriously. Just take a look at the other negative reviews. You'll see this isn't the first or last time that they have caused damage to someone's car and then the area manager avoided the customer. I don't blame the manager, any explanation they provide is total BS. Full Story: On July 26, 2024, my wife took our Audi Q7 to Valvoline Instant Oil Change before a trip. We usually go to another shop but decided on Valvoline because of timing. We've been vigilant with maintenance since we had the engine replaced last year due to an internal failure. The oil change was quick, but within minutes of leaving, the car stalled. The dashboard lit up like a Christmas tree. I arrived, and after a quick look, it became clear--they drained the transmission fluid instead of the oil, leaving zero transmission fluid and double the recommended oil in the engine. Valvoline admitted their mistake and asked to keep the vehicle overnight to "correct" it. We had no choice but to leave it. When we picked it up, they promised to file a claim and cover the costs, but we heard nothing the next week. When I reached out, I learned that local management never submitted the claim, essentially trying to sweep it under the rug. Thankfully, I had taken a picture of their handwritten claim form. After I sent it to customer care, they admitted the failure, issued a case number, and gave us a portal for future expenses. We noticed that the vehicle was a driving rougher than before and was jerky when it shifted, but towards the end of September the jerking because much more prominent, so we took it to our regular shop, where they replaced the fluids again but warned us that internal damage could exist. We informed Valvoline and were reimbursed for this service. In the late November, less than 3,000 miles later, the low oil light came on. No external leaks were found. The shop replaced the oil and told us to keep an eye on it. In March, the low oil light came on again, 2,000 miles since our last oil changed. The shop explained that the double oil exposure had likely damaged the engine, causing it to consume oil rapidly. Their advice? Replace the engine (a $25,000 fix) or get rid of the vehicle--both unacceptable options since Valvoline caused this damage. Lets be logical here, If we were trying to get over on Valvoline we would have claimed the engine was damaged much sooner. We submitted another claim in March, but after a month with no response, I followed up. They claimed the matter was under review, but three more weeks passed with silence. When I pressed again, I received this response: "Thank you for contacting Valvoline Customer Care. After reviewing the ticket notes it states that management denied the claim and closed it out. They stated that the Area Manager had communicated this to you. We would be happy to have our management team contact you and go over the details of the denial. We apologize this was not communicated to you in a more clear manner. Please let us know if we can be of further assistance. " Except no one ever contacted us. They lied. They damaged our vehicle and then lied to avoid accountability. I responded to their email and made them aware that I had not heard from anyone, and as of today. I still haven't. So now we're stuck with a damaged vehicle and no resolution. What should have been a quick oil change turned into a nightmare for my wife and our four kids, who depend on this vehicle for school, activities, and daily life. And Valvoline is trying to walk away without taking responsibility. We are exploring next steps for getting this remedied, but sadly appears it won't be with us working directly with Valvoline to resolve. If you value your vehicle and your peace of mind, take your car somewhere else.