This is my second visit to Tire Depot. The staff is kind and courteous. The waiting area and auto…read morebays are clean and tidy. You can tell the staff cares about providing quality service. The prices are reasonable too. I visited a competitor about a year ago and their ladies day discount was almost the same as Tire Depot's regular price. I think I have found my go to place for oil changes.

They picked out some good tires for my son installed them and it was a great price. The owner…read morebrought the tires over at his people, install them and balance them for us. Did a great job.

Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

The staff at The Tire Depot has always dealt with my family and I honestly. We are repeat customers…read morefor this reason. There's added value in knowing that you can trust the assessment and the cost,

service was good, timely. employees were friendly and helpful. wait time was acceptable.read more

Madison motor werks fixed my Audi within a week. My car was previously at the Audi dealership…read moresitting for 2 months and nothing done to it. I called Madison Motor werks and they got me in the same week and fixed my car in less than a week and fixed it correctly since Audi misdiagnosed it! Great service and staff!

Bought a car sight unseen from out of state, and Benjamin with Madison Motor Works performed a…read morepre-purchase inspection for me. He was very friendly, forthcoming, and knowledgeable, and I was relieved to have found them in the area. Highly recommend -

Quality Service, knowledgeable technicians, convenient location…read more Friendly folks... JMK

Always a great experience getting my oil changed here. Men with manners. No line. Car is well taken…read morecare of. Thanks!

These people may do good oil changes, but I would not let them do anything else to your vehicle. I…read morelet them change the oil in my rear differential about two weeks ago. Friday night as I was driving down the road, my vehicle began making a very loud rattling noise. I returned home and later discovered that there was oil leaking from the differential and covering the rear axle and frame. I contacted the manager at Take 5 Monday morning and informed him of the issue. He said that he and a mechanic would come to my home and inspect the vehicle. I have been waiting now for over six hours and have yet to hear from him. I just called again and was informed that he was gone for the day. As a result of this, I have had to rent a vehicle for transportation, and will have to get my vehicle checked by a reputable mechanic. Thanks Take 5 for wasting my time and money. My advice to anyone considering going there is, don't go!

My car broke down while traveling through Jackson. I had it towed to car care clinic on Hwy 51…read more They were amazing. Everyone I dealt with were so friendly and helpful, over and above other places I have dealt with. I had to leave it with them for a week before I could get back and they took very good care of it. It is running terrific and I am very thankful!

My A/C stopped blowing cold on a Monday left it on a Tuesday they supposedly started on a Wednesday…read more they kept the car we had to call them to find out what was going on sorry customer service ,we were told one thing they said was wrong turned out it was another issue, they charged us for both without even asking, but the really thing that upset me was the shape the inside of my car was in when we picked it up, greasy finger prints on everything and everywhere , seats everything scratched up dash, but what was really tacky is that they with through me center console and left it all on my back seat. Moved other items in the car that had nothing to do with working on the A/C. I hope everyone that worked on my car that week has the same thing done to their automobile one day then they can see how it feels. I work for a large company and believe me when I tell you and I will never recommend this so-called car care clinic to anyone, and the word will get out.

Reasonably priced, family owned business who gives honest opinions and you can tell they care about…read moreyou and your vehicle.

When I refused to pay for a part that they damaged and had to replace when fixing my vehicle the…read moreowner became angry and told me that I would not get a warranty on any of their work. Who does that? He lost me as a future customer.