The manager at this establishment is very nice and knowledgeable. Always takes care of my car needs…read morein a timely manner.

The Car Care Clinic in Madison (Hwy 51) truly exceeded all of my expectations. Not only was it a…read morelate Friday afternoon, but in the midst of some damp, gloomy weather and a PANDEMIC, these guys were there ready to roll. With smiles on their faces, listening ears, and beneficial feedback- my car was fixed up in no time. Literally! If you're grateful for quality service with a personable touch, look no further- Thanksgiving is still a ways away! Thank you, Car Care Clinic Madison!

Alex and Quintarius took great care of us today . they were fast, friendly and professional. i…read moreespecially appreciate being able to remain in the car. their work space appears well organized and is clean. a handy location that i have no reservations recommending!

Changed oil here two weeks ago. Service was impeccable. Heading there tomorrow for wife's oil…read morechange. Thorough. Organized. Manager was great.

My car broke down while traveling through Jackson. I had it towed to car care clinic on Hwy 51…read more They were amazing. Everyone I dealt with were so friendly and helpful, over and above other places I have dealt with. I had to leave it with them for a week before I could get back and they took very good care of it. It is running terrific and I am very thankful!

My A/C stopped blowing cold on a Monday left it on a Tuesday they supposedly started on a Wednesday…read more they kept the car we had to call them to find out what was going on sorry customer service ,we were told one thing they said was wrong turned out it was another issue, they charged us for both without even asking, but the really thing that upset me was the shape the inside of my car was in when we picked it up, greasy finger prints on everything and everywhere , seats everything scratched up dash, but what was really tacky is that they with through me center console and left it all on my back seat. Moved other items in the car that had nothing to do with working on the A/C. I hope everyone that worked on my car that week has the same thing done to their automobile one day then they can see how it feels. I work for a large company and believe me when I tell you and I will never recommend this so-called car care clinic to anyone, and the word will get out.

Ok. Firestone Madison rocks!! I took it there yesterday to have flats fixed. Apparently, I didn't…read morehave any flats. There must be a problem with the sensors. I lost my expensive sunshades. They let me know that they had found them. Thank you Joe, Jasmine, and Brittany for making this a most positive experience. I appreciate all of you!!

I came in at 2:30 to get an oil change and 4 new tires. I walked up at 4:35 and asked how much…read morelonger it would be since I had seen 5 others come in and leave after I had gotten here. The excuse was they had an appointment. This wasn't true and when I confronted them about it they said well some people wait 6 hours. Wow, what great service. Looking at other reviews this seems to not be a one time issue. I won't be back to this location and I suggest anyone else stay away. Just an update it's 5:10 and they don't even have my tires on the car. Pushing 3 hours for an oil change and tires. I would give them Zero stars but it wont allow me to do it. Appa Lee S is the owner cause I see him apologizing and saying he will fix the issues. Lee actually do better and fix the problem, please

Mavis of Madison - you are despicable…read more... I've been a loyal customer for years because historically you tried to help, a little more than most. No more.... Now you're just another rip off artist.... I brought in a tire for a simple patch Waited a day for a response and eventually had to call multiple times to get an update You told me "we can't repair your tire because of its age" The tire is 4yrs and 12 weeks from manufacture date.... Tread is still like new [see images] Nail / damage is dead center tread and is as minimal as they come When I got to your office I asked to "see" the written policy, "I don't have it written, it's a 'corporate' policy that my manager told me, nothing over 4yrs" "Are you kidding? That tire is perfect. Are you that determined to force me to buy a tire?!" "Sorry, it's not me, it's policy" "Policy that you can't show me? That you were told? That you just know?" [stares with a stupid look] As expected I go to another shop, they look at my tire and say "that tire is perfect, we'll take care of you" Fixed it, on the spot, in 20mins, for free...... Mavis - you will never get another dime from me... UPDATE: the response to my post automated, they don't care...

I accidentally called this place instead of Firestone to check on my car. The manager was a…read morecomplete butthole to me...

This location has the best service and people! I came in desperate for a fix on my vehicle that I…read morejust purchased, so they checked it out for me. Unfortunately, it was not work that Midas was capable of completing, but the mechanic extended above and beyond customer service.

Would not recommend. I requested them to service/replace the tire. They put the wrong size tire on…read moremy car, and I only found out when I went to Costco for a replacement. That's a real safety issue, and it also cost me close to $200 for a tire I shouldn't have needed. They told me they only had one tire in stock at the time, which is how I ended up with the wrong size , frustrating given the cost and the risk involved. A friend of mine has had a similar experience with Midas. I won't be using Midas again and would like to see better quality control for other customers.

I had great customer service. Definitely recommend for any tire needs! They were very efficient and…read morefast than estimated wait time.

I have been buying tires for all my family's vehicles here for years. The staff is friendly and…read morehave patience for a lot of questions about what needs to be done and what to buy. I just had the tires replaced on my truck and my wife's SUV and they did a good job. Prices are in line with other tire places. I have shopped around and you may pay a little more for a better tire, but I'd rather pay a little more and trust that it is going to get done right the first time.

Madison motor werks fixed my Audi within a week. My car was previously at the Audi dealership…read moresitting for 2 months and nothing done to it. I called Madison Motor werks and they got me in the same week and fixed my car in less than a week and fixed it correctly since Audi misdiagnosed it! Great service and staff!

Bought a car sight unseen from out of state, and Benjamin with Madison Motor Works performed a…read morepre-purchase inspection for me. He was very friendly, forthcoming, and knowledgeable, and I was relieved to have found them in the area. Highly recommend -

Got oil change in my 2022 Chevy pickup. I don't drive it much because I have a company truck so it…read morestays parked in my side yard mostly. Drove it about 200 miles this weekend and parked on concrete for a change. Happened to see oil on the concrete. Crawled under truck and oil filter was leaking oil. I could turn it using my two fingers. It had never been tightened. Checked dip stick and it was not touching oil. Put a quart in and it was showing full so it had leaked a quart. They better be glad I don't drive this truck much or they'd be buying me a new engine.

The exact same thing happened to me as Bianca J. I went for the oil change and declined changing my…read morecar battery which they recommended. Never had any sort of problem with the battery. But when told I could leave, the car would not even crank. They are running a car battery scam. Will never go again. Would be happy to answer any inquiries to stop this.